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Smithtown Volkswagen
St James, NY
2,236 Reviews
Our Volkswagen franchise has served Long Island for nearly 2 decades, and our family has been selling cars in the area for far longer. That's right, we are a family owned and locally operated dealership. That means we can provide you with a level of customer service that the big chain dealerships just cannot provide. We want to get to know you, and we want to help you get into the great car that you deserve.
Smithtown Volkswagen is located right in St. James, and that allows us to serve Suffolk County, the North Shore, and all of Long Island. If you live or work in Hauppauge, Stony Brook, Kings Park, Commack, Huntington, or any of the surrounding areas, then you should stop in and see us soon. We would love to help you get into a new Volkswagen or pre-owned vehicle today.
At Smithtown Volkswagen, we believe in being transparent in all aspects of our business, and that includes pricing. When we put a price tag on our vehicles we will show you where that price comes from. Not only will this allow you to directly compare our vehicles against each other or even against our competitors, but it will also empower you to effectively make the right automotive decision. Come to Smithtown Volkswagen for transparent pricing and a transparent car buying process.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 11:00 AM - 4:00 PM
Service
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 2,236 reviews
January 12, 2025
Jasmine Khan was our primary contact during both of our visits. She was terrific, always available to answer questions, and kept in contact with us. She is a blessing and made our experience a positive one visits. She was terrific, always available to answer questions, and kept in contact with us. She is a blessing and made our experience a positive one. I would recommend the shop and Jasmine to friends and family. More
by tigntaz10
Verified CustomerEmployees Worked With
Jasmine Khan 5 stars
January 12, 2025
Vey good service, I recommend the dealership, they fixed the problem the first time, no issues. the problem the first time, no issues. More
by MARCRAGOSTA
January 12, 2025
Very helpful, informative. Caught a problem before it became an issue. Jasmine was very helpful on the phone, honest, understanding. Super efficient process Caught a problem before it became an issue. Jasmine was very helpful on the phone, honest, understanding. Super efficient process More
by MonicaNd123
Employees Worked With
Other Employees :
Jasmine khan
January 11, 2025
Smithtown Volkswagen has been serving my family for over 10 years. This is my 5th vehicle from them, 3 leases and 2 purchases. Highly recommend! 10 years. This is my 5th vehicle from them, 3 leases and 2 purchases. Highly recommend! More
by M.PERCONTINO5
Employees Worked With
January 11, 2025
Noah Reed and his team did an excellent job on my vehicle repair. They diagnosed the problem and fixed it in a timely and efficient manner. Communication was excellent. My car is running smoothly and even be repair. They diagnosed the problem and fixed it in a timely and efficient manner. Communication was excellent. My car is running smoothly and even better than when i first purchased it (from another dealership). This will be my go-to dealership from now on. I highly recommend taking your car there! More
by Rz R.T.
Employees Worked With
January 10, 2025
Such a great experience, Smithtown Volkswagen, Noah, exceptional! Jasmine was amazing! The service department got me in and out. The service department does excellent work. I have to say all the men and exceptional! Jasmine was amazing! The service department got me in and out. The service department does excellent work. I have to say all the men and women that are at the service department are top-notch. :) More
by KRISTIN.GLAVAN
Employees Worked With
January 10, 2025
No complaints, I’ve followed the recommendations of the Service advisors and my Tiguan is still running great with 115,00 miles on it. Service advisors and my Tiguan is still running great with 115,00 miles on it. More
by Mikeeanderson4629
