Smithtown Volkswagen

Great customer service working with Jasmine and Sam the technician who took the time to explain everything clearly and made to feel comfortable as they explained the bill. Definitely would use them again s technician who took the time to explain everything clearly and made to feel comfortable as they explained the bill. Definitely would use them again since it’s important to have a trustworthy and knowledgeable source to take your car and they assured me that we can follow up anytime with any concerns. More

Anytime i close a deal in under 30 minutes with a dealership its a Good deal. dealership its a Good deal. More

It was a good experience and I enjoy it. I would recommend someone to share the experience I would recommend someone to share the experience More

The service advisor Jasmine Khan is great. She is very helpful and knowledgeable in the service of your vehicle She is very helpful and knowledgeable in the service of your vehicle More

Our salesman was very nice and knowledgable. However, i specifically said i did not want to put any money down and despite my asking several times to speak to and or see the total amount due whe However, i specifically said i did not want to put any money down and despite my asking several times to speak to and or see the total amount due when we picked up our car , i was faced with the fact that a capital cost deduction, ie down payment amount, was included in the total. My bad for not insisting more before getting to the dealer to go over the final numbers but i DO NOT APPRECIATE BEING FOOLED. It was a small amount so i decided to let it go but none the less it was unprofessional and a reminder to me not to allow myself to be duped in the future. When i shake hands on a deal and a price with the dealer manager i expect it to be upheld. More

I had my car there twice for no AC. The first time they replaced some fan motor and no AC the next day. I was told the new high powered fan blew the seals on the compressor and they rep The first time they replaced some fan motor and no AC the next day. I was told the new high powered fan blew the seals on the compressor and they replaced that . Over two thousand dollars later and I still have no air!!! I think I deserve at least a partial refund as it is obvious your mechanics have no clue what is wrong with my AC!!!! More

They are efficient and professional in all respects. They answer the phone within an appropriate time frame and return calls They answer the phone within an appropriate time frame and return calls More

Very pleasant and professional service. Quickly checked the vehicle in and provide appropriate recommendations. Job was performed in a reasonable amount of time. Quickly checked the vehicle in and provide appropriate recommendations. Job was performed in a reasonable amount of time. More

Jasmine was fantastic! This is the 2nd time I have used this dealership and I have always been treated with honesty and respect. I will continue to use this dealership and This is the 2nd time I have used this dealership and I have always been treated with honesty and respect. I will continue to use this dealership and highly recommend it to anyone who needs to service their care and be treated with honesty and respect. More

Jasmine she was very nice and very helpful and very body there was friendly and the service was good there was friendly and the service was good More