Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Service Center
Write a Review

Smithtown Volkswagen

St James, NY

Overview
Employees
Reviews
Vehicles
4.5
1,871 Reviews
Our Volkswagen franchise has served Long Island for nearly 2 decades, and our family has been selling cars in the area for far longer. That's right, we are a family owned and locally operated dealership. That means we can provide you with a level of customer service that the big chain dealerships just cannot provide. We want to get to know you, and we want to help you get into the great car that you deserve. Smithtown Volkswagen is located right in St. James, and that allows us to serve Suffolk County, the North Shore, and all of Long Island. If you live or work in Hauppauge, Stony Brook, Kings Park, Commack, Huntington, or any of the surrounding areas, then you should stop in and see us soon. We would love to help you get into a new Volkswagen or pre-owned vehicle today. At Smithtown Volkswagen, we believe in being transparent in all aspects of our business, and that includes pricing. When we put a price tag on our vehicles we will show you where that price comes from. Not only will this allow you to directly compare our vehicles against each other or even against our competitors, but it will also empower you to effectively make the right automotive decision. Come to Smithtown Volkswagen for transparent pricing and a transparent car buying process.
Contact Dealership
View Awards

530 Jericho Turnpike

St James, NY

11780

Directions

By Type

Showing 1,871 reviews

April 06, 2024

Noah was friendly efficient and went out of his way to make my experience at Volkswagen worthwhile!! More

by CHRIISTINNA
Recommend Dealer
Yes
Employees Worked With
Noah Reed
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 08, 2024 -

Smithtown Volkswagen responded

Thank you for the five-star review, Christina! We're pleased to hear about your positive experience and look forward to seeing you again soon!

Helpful
April 06, 2024

Noah has been very helpful. We’re only part way through the repair process so we can’t comment further. More

by DAVIDMCKERNAN
Recommend Dealer
Yes
Employees Worked With
Noah Reed
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 08, 2024 -

Smithtown Volkswagen responded

Thank you for the five-star review, David! We look forward to seeing you again soon!

Helpful
April 05, 2024

Smithtown Volkswagen was a great experience. I leased a Tiguan. My salesperson Kenny Montoya was so friendly and helpful. Michael in finance was great too. They made the whole process so plea More

by brellstorm
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kenny Montoya
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Helpful
April 03, 2024

Noah was great, very helpful. I had an appointment and he was ready and got me in and out quickly. More

by dkb2225
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Noah Reed
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 04, 2024 -

Smithtown Volkswagen responded

Thank you for the five-star review! We appreciate your feedback and look forward to seeing you again soon!

Helpful
April 01, 2024

Everyone who works at this dealership is professional and very helpful. This is my second car I have leased through them More

by MESWALTON007
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Noah Reed
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 02, 2024 -

Smithtown Volkswagen responded

hank you for your loyalty and for sharing your positive experience with us. We're delighted to hear that our team members have been consistently professional and helpful throughout your interactions with our dealership. It's wonderful to know that you've chosen to lease your second car through us, and we appreciate your trust in us. If you have any further feedback or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again.

Helpful
March 30, 2024

Great job on my oil change and first service The technician did a great job of taking care of my car More

by wbuess1098
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Mitchell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 02, 2024 -

Smithtown Volkswagen responded

Thank you for your positive feedback regarding your recent oil change and first service with us. We're delighted to hear that our technician provided excellent care for your car. If you have any further questions or need assistance, please don't hesitate to reach out. We look forward to serving you again in the future.

Helpful
March 30, 2024

Noah was very professional, facility was well kept and the staff was extremely welcoming 10/10. More

by MrSmith1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Noah Reed
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 02, 2024 -

Smithtown Volkswagen responded

Thank you for taking the time to share your feedback. We're thrilled to hear that Noah provided you with professional service and that you found our facility well-kept. Ensuring a welcoming environment for our customers is a top priority for us, and we're delighted that our staff made you feel comfortable during your visit. Your perfect rating means a lot to us, and we're grateful for your recommendation. If you have any further feedback or need assistance in the future, please don't hesitate to reach out.

Helpful
March 29, 2024

Smooth transaction, everyone was very polite and professional, accountability seems to be a very high priority at this dealership., I definitely recommend. More

by ctuccillo
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jhon Jaramillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 02, 2024 -

Smithtown Volkswagen responded

Thank you for sharing your feedback on your smooth transaction at our dealership. We're delighted to hear that everyone you encountered was polite and professional. Ensuring accountability is indeed a top priority for us, and we're pleased that it was reflected in your experience. Your recommendation means a lot to us, and we look forward to serving you again in the future.

Helpful
March 29, 2024

I was greeted when I walked to the service desk. The expected return time of car car was accurate and the time the job took was reasonable and performed with excellence. Very pleased! More

by BACKSPACER1112
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Katherine Mera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Weiner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Helpful
March 28, 2024

It was good besides they called me the next day for a recall I don’t know why they couldn’t do that while I was there More

by NPANTOPOULOS
Recommend Dealer
Yes
Employees Worked With
Noah Reed
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 02, 2024 -

Smithtown Volkswagen responded

Thank you for bringing this to our attention. After investigating the matter further, it appears there may have been a misunderstanding. We understand that you may not be inclined to amend your review at this time. However, we remain committed to ensuring your satisfaction and addressing any concerns you may have. Please feel free to reach out if there's anything else we can assist you with."

Helpful
1
...
3
4
5
...
188