Back

Smythe Volvo Cars

Summit, NJ

4.9
7,780 Reviews
Smythe Volvo recently joined the Dealerrater.com community and we are very proud of how quickly our customers have taken to posting such positive comments. Our mission statement is: Smythe Volvo is more than a place to purchase and service your vehicle, it is a business with a philosophy of treating every person as a member of our family, the Smythe Volvo family. Here you will experience a welcoming, genuine, and appreciative environment where our courteous professionals strive to help you with decisions concerning all aspects of owning a Smythe Volvo. We stand out for these reasons and continue to search for ways to further refine our business to better serve our great customers and community. The Flanagan Family
Contact Dealership

40 River Rd

Summit, NJ

07901

Directions

By Type

Showing 1,941 service reviews

May 18, 2026

I had my car towed in because of electrical issue you got to the bottom of what was wrong got it fixed and sent me on my way. Doug kept me informed throughout the process and was great he got me a loaner car More

by Volkswagen19@
Recommend Dealer
Yes
Employees Worked With
Doug MacAdam
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Doug MacAdam
May 17, 2026

I checked in my Volvo XC40 with Tom Coward at Smythe Volvo Service Dept at 7:15a on 5/14. He arranged for 10,000 service and recall. Tom also suggested tire rotation and alignment. He provided a loaner More

by Tina W
Recommend Dealer
Yes
Employees Worked With
Tom Coward
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tom Coward
May 17, 2026

Tom and the Service Dept staff at Smythe Volvo are helpful and informative! He arranged for a loaner car which I used while my car's low coolant was fixed. More

by Tina W
Recommend Dealer
Yes
Employees Worked With
Tom Coward
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tom Coward
May 17, 2026

Diagnosis showed what work was urgent. Doug was excellent. He explains well, lets you know what work is urgent, what is less urgent. More

by nab5284
Recommend Dealer
Yes
Employees Worked With
Doug MacAdam
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Doug MacAdam
May 17, 2026 -

Smythe Volvo Cars responded

Thank you for letting us know how Doug’s clear diagnosis and explanations helped you prioritize your Volvo S60’s repairs. We’re glad he made it easy to understand which work was urgent and which could wait. We appreciate your trust and look forward to serving you again. Enjoy!

May 17, 2026

Antenna cover flew off after 5 minutes driving, no support was provided by sales person. More

by SIPOPF2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jesus Garcia
May 17, 2026

Attentive and prompt Car was ready as promised. Service area was clean and quick . Painless process More

by jacoby.s
Recommend Dealer
Yes
Employees Worked With
Scott Jackson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Scott Jackson
May 18, 2026 -

Smythe Volvo Cars responded

Thank you so much, Jacoby, for taking the time to share your feedback with us. We are delighted to learn about your positive experience! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help! Enjoy!

May 16, 2026

I got right in and Jessica and other staff were very responsive and helpful. Feels like a big change n the last year at Smythe. More

by ACDARWIN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica Hermida
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 16, 2026 -

Smythe Volvo Cars responded

Thank you for the five-star rating. We’re glad Jessica and the team could get you in promptly and provide helpful service. It’s wonderful to know you’ve noticed the positive improvements we’ve made this year, and we appreciate you trusting us with your Volvo. Enjoy!

May 16, 2026

service and communication were excellent i will definitely continue using the service department for all my needs More

by LJKMANAGEMENTLLC
Recommend Dealer
Yes
Employees Worked With
Scott Jackson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Scott Jackson
May 16, 2026 -

Smythe Volvo Cars responded

Thank you for choosing Smythe Volvo Cars. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Enjoy!

May 16, 2026

It was good overall but I had to call to get an explanation of the 15 items suggested to fix and then was told half of them were not necessary at this time. Feel that was unnecessary to put on the More

by MARYCLAREOSORIO
Recommend Dealer
Yes
Employees Worked With
Mark Terry
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mark Terry
May 17, 2026 -

Smythe Volvo Cars responded

Thank you for taking the time to share your feedback. Please don't hesitate to reach out to us directly if we you would like to discuss your concerns in more detail. We value your business and hope to see you again! Enjoy!

May 15, 2026

Jessica was very polite, listened carefully to my concerns about the car and was delightful to work with. Everyone we've dealt with at Smythe has been friendly and professional and that's why we've More

by HSBRITT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica Hermida
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 16, 2026 -

Smythe Volvo Cars responded

It’s wonderful that Jessica’s polite, attentive service made your Volvo XC70 experience so positive. Our team is grateful for your continued loyalty over the years. We look forward to assisting you again. Enjoy!

1
...