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Smythe Volvo

Summit, NJ

5.0
6,429 Reviews
Smythe Volvo recently joined the Dealerrater.com community and we are very proud of how quickly our customers have taken to posting such positive comments. Our mission statement is: Smythe Volvo is more than a place to purchase and service your vehicle, it is a business with a philosophy of treating every person as a member of our family, the Smythe Volvo family. Here you will experience a welcoming, genuine, and appreciative environment where our courteous professionals strive to help you with decisions concerning all aspects of owning a Smythe Volvo. We stand out for these reasons and continue to search for ways to further refine our business to better serve our great customers and community. The Flanagan Family
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40 River Rd

Summit, NJ

07901

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Showing 6,429 reviews

January 29, 2022

I had worked with Alon, my salesperson at a previous dealership and followed him to Smythe Volvo for good reason! He is professional, a strong communicator and treats his customers with respect. He was More

by Linda Vander Wiele
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alon Katende
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeff Morocho
Feb 13, 2022 -

Smythe Volvo responded

Alon is a true professional and thank you for this glowing recommendation. He is a strong member of our team. Jeffery knows the product so well and does a great job presenting it to our customers. Thank you for choosing Smythe Volvo.

January 29, 2022

Professional and courteous service. No hassle or pressure. Found a car I love. The whole experience was quick and easy. More

by ccirrotti
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jesus Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tom Monahan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Henry zhu
Jan 29, 2022 -

Smythe Volvo responded

Great review! Quick and easy is what we are aiming for as our customer’s time is very important. We appreciate you taking the time to post this review and we appreciate your business.

January 29, 2022

Craig Sands made my Volvo buying experience a pleasure. He was very friendly and provided outstanding professional service. The entire process was smooth, quick and easy. No games. I highly recommend thi More

by Silvia
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Sands
Feb 13, 2022 -

Smythe Volvo responded

We appreciate you taking the time to share your experience of Smythe Volvo and especially Craig.

January 28, 2022

Very nice representative and work done in a speedy manner. But $28 for a key fob battery is absurd — I’ll never again ask Smythe to do anything that isn’t otherwise under warranty. Once burned, twic More

by brian.raftery.90
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Andre Vasquez
January 28, 2022

Everyone was very friendly and helpful throughout the entire process. I appreciated the thorough and consistent communication. More

by danacarolyn
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Cerza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Abood Katib
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 29, 2022 -

Smythe Volvo responded

Something we say in all of our meetings is that you cannot overcommunicate. It is the basis of a smooth process and a great experience. Thank you for choosing Smythe Volvo and for posting this review.

January 26, 2022

The process was quick and easy. Bob Cerza was fantastic! Would 100% recommend this dealership More

by Chelseamusic123
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Cerza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 26, 2022 -

Chelseamusic123 responded

This place will make you want a Volvo!!

Jan 29, 2022 -

Smythe Volvo responded

Quick and easy is this experience we strive delivered to all of our customers. Thank you for your strong recommendation. And we love when you say “This place will make you want a Volvo”.

January 26, 2022

I had a great experience with Smythe Volvo. Everyone that I encountered from the front desk, to the salesperson, finance staff, and tech staff were welcoming and well-informed. I had a very good experience w More

by S Koppula
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Cerza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 29, 2022 -

Smythe Volvo responded

Great review! It is fantastic to hear that every person you came in contact with in our dealership was friendly and supportive. Thank you for choosing Smythe Volvo. We appreciate your business.

January 26, 2022

Bob has been an incredible support for us. We've purchased two cars through him and his follow-up, follow-through and proactivity are incredible. He goes above and beyond for his customers and we wo More

by ahellman
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Cerza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 29, 2022 -

Smythe Volvo responded

Your review of Bob is one we’ve seen many times before. Bob consistently delivers an excellent experience. Thank you for taking the time to share your experience of Bob and our team. We hope you have many safe and happy miles in your new car.

January 26, 2022

Both Smythe Volvo and and Shaun were great throughout our new Volvo purchase and very supportive of helping to share all the "tech" available in the car. More

by Kelly E.
Recommend Dealer
Yes
Employees Worked With
Abood Katib
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shaun Hayes
Jan 29, 2022 -

Smythe Volvo responded

It is important to us that our customers are comfortable in their new car and they are familiar with all the features. Thank you for taking the time to post this wonderful review of Shaun and our team.

January 25, 2022

Dina was wonderful. She was informative, proactive, and most of all, she actually listened my concerns and took me seriously. If there are any rewards or incentives for Service Intake, please give them al More

by Lois
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Dina Thomson
Jan 29, 2022 -

Smythe Volvo responded

Good service starts with listening and Dina is a master of that. Thank you for this great review and thank you for your business.

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