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Smythe Volvo

Summit, NJ

5.0
6,431 Reviews
Smythe Volvo recently joined the Dealerrater.com community and we are very proud of how quickly our customers have taken to posting such positive comments. Our mission statement is: Smythe Volvo is more than a place to purchase and service your vehicle, it is a business with a philosophy of treating every person as a member of our family, the Smythe Volvo family. Here you will experience a welcoming, genuine, and appreciative environment where our courteous professionals strive to help you with decisions concerning all aspects of owning a Smythe Volvo. We stand out for these reasons and continue to search for ways to further refine our business to better serve our great customers and community. The Flanagan Family
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40 River Rd

Summit, NJ

07901

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Showing 6,431 reviews

September 08, 2021

My husband and I could not be happier with our experience in dealing with Smythe Volvo and Kyle Jackson. We purchased our first Volvo back in December and returned a few weeks ago to purchase our second. Sm More

by Krista
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kyle Jackson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Francine O'Donnell
Sep 14, 2021 -

Smythe Volvo responded

Wow, two Smythe Volvo‘s in a short period of time. Thank you for choosing us and thank you for this glowing recommendation of Kyle Jackson. We hope you have many safe and happy miles in your new Volvos.

September 07, 2021

Pleasant and efficient service process. Easy delivery & pick up of vehicles. Excellent location and easy access from major highway. Facility is excellent for both service and sales. More

by RayM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Coward
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 14, 2021 -

Smythe Volvo responded

“Excellent for both service and sales” is what we are striving for. Thank you for taking the time to share this review. We appreciate your business.

September 06, 2021

After buying my first car from Smythe, I fell in love with the XC40. I have always found the staff available and helpful. It is very easy to make appointments for service and the waiting area is very c More

by Roz Blau
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alon Katende
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shaun Hayes, Francine O'Donnell
Sep 14, 2021 -

Smythe Volvo responded

The XC 40 is a very well done vehicle. Thank you for taking the time to describe our service department. We look forward to seeing you for your next scheduled maintenance.

September 04, 2021

Very nice experience. Jesus was very knowledgeable, professional and very passionate about his job. As per my request he emailed me all information before we even got there. We would highly recommend t More

by insa_69
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jesus Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 14, 2021 -

Smythe Volvo responded

Most of our customers spend time researching before they step in to our sales department. Jesus and our entire sales team is very good at getting the information to our customers need to then. Thank you for the Great recommendation and thank you for choosing Smythe Volvo

September 04, 2021

Can’t say enough great things about Jesus and Smythe Volvo. I had done a lot of my own research so I walked in knowing exactly what I wanted and they delivered…and then some! I felt heard and understood More

by Diane V
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jesus Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Abood Katib, Lupita
Sep 14, 2021 -

Smythe Volvo responded

This is another review to post on our bulletin board. Thank you so much for taking the time to share your experience of Jesus and our team. We hope you have many safe and happy miles in your new car.

September 04, 2021

Stacey Hopson was a fantastic partner to work with during the purchase of our 2019 Volvo XC 60. We drove from Virginia to pick up the vehicle. He was upfront and honest throughout the transaction. Ask for St More

by James Jacobe
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stacey Hopson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 14, 2021 -

Smythe Volvo responded

What a testimony! You drove here from Virginia and took the time to post this great review. Stacey is top notch and thank you for saying so. We hope you have many safe and happy miles in your new 2019 Volvo XC60.

September 04, 2021

Excellent service. They were able to accommodate me the same day for an urgent tire issue. Very professional and a job well done. Highly recommended. More

by braindead
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Coward
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 14, 2021 -

Smythe Volvo responded

We believe a service department is best measured at how they perform during an unscheduled event for a customer. We are glad to hear that your experience was excellent and we appreciate your recommendation and your business.

September 03, 2021

Great dealership. People there are very kind and service is great. If your service department did not do well by me I wouldn’t purchase another Volvo. The service department is one of the most important thi More

by Rkciarlo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Coward
5.0
This rating includes all reviews, with more weight given to recent reviews.
Regina Krauza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 14, 2021 -

Smythe Volvo responded

Great review. We are fortunate to have such a fantastic team in service. We appreciate you taking the time to post this stellar testimony.

September 03, 2021

Smythe Volvo was the first dealership I ever felt completely comfortable in, and never pressured. Alon Katende was hands down the best salesman I ever encountered. I felt genuinely cared for the enti More

by johnrake
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alon Katende
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Peter and someone else (Henry?) he was training in finance. Sorry, I'm not sure of their names!
Sep 14, 2021 -

Smythe Volvo responded

This is a review to post on our bulletin board! Your experience is one we strive to deliver to all of our customers. Thank you for taking the time to submit this review. We appreciate your business. We hope you have many safe and happy miles in your new car.

September 03, 2021

Stephen, Paul, and Francine were incredible partners during the entire process. Could not recommend a better team! They made the entire end to end experience easy, informative, and efficient. More

by jamesplubin
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Leary
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Stephen Badian, Francine O'Donnell
Sep 14, 2021 -

Smythe Volvo responded

“Easy, informative and efficient“ is what we try to deliver to all of our customers. I like the way you called our staff partners, because that is how they act. We are fortunate to have the team we do and to have customers like you.

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