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Smythe Volvo

Summit, NJ

5.0
6,431 Reviews
Smythe Volvo recently joined the Dealerrater.com community and we are very proud of how quickly our customers have taken to posting such positive comments. Our mission statement is: Smythe Volvo is more than a place to purchase and service your vehicle, it is a business with a philosophy of treating every person as a member of our family, the Smythe Volvo family. Here you will experience a welcoming, genuine, and appreciative environment where our courteous professionals strive to help you with decisions concerning all aspects of owning a Smythe Volvo. We stand out for these reasons and continue to search for ways to further refine our business to better serve our great customers and community. The Flanagan Family
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40 River Rd

Summit, NJ

07901

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Showing 6,431 reviews

June 14, 2021

Easiest car transaction. Sam was great, no pressure, sent me info, answered my questions and with negotiations no back and forth, offer and a handshake More

by kurt.renn64
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ernest Gomez, Sam Shehata
Jun 27, 2021 -

Smythe Volvo responded

This is great to hear and it sounds like an example of all of Sam’s customer experiences. Thank you for taking the time to post this great review and for choosing Smythe Volvo.

June 14, 2021

I brought my car in for service relating to an issue with my shifter. Dina was extremely helpful from start to finish and resolved the problem quickly and with a smile. I would highly recommend Smythe. More

by demvin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dina Thomson
Jun 27, 2021 -

Smythe Volvo responded

Thank you for the recommendation of our service department at Smythe Volvo and for the kind words about Dina. We have a strong service team. We look forward to seeing you in the service drive at your next scheduled maintenance.

June 13, 2021

Jesus was a pleasure to work with. He was very attentive, and kept in contact with us regularly. We are extremely satisfied and would recommend More

by abchodor
Recommend Dealer
Yes
Employees Worked With
Jesus Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tom Monahan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 27, 2021 -

Smythe Volvo responded

Thank you for this review. Communication is the most important part of our job and something we stress at all team meetings. Jesus is an excellent communicator. Thank you for choosing Smythe Volvo.

June 12, 2021

We have had the Best experience at Smythe Volvo from the time we arrived our salesman Shaun has had the most patience, not pushy at all, he was able to answer all of our questions and help us make a decisio More

by SBIMBALZANO
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Leary
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Erik Ramos , Shaun Hayes
Jun 25, 2021 -

Smythe Volvo responded

Friendly, social, caring, and up-to-date on product knowledge is an excellent way to describe Shaun. He and Paul are perfect team thank you so much for this fantastic review and for the recommendations. We are fortunate to have customers like you.

June 12, 2021

Paul was amazing during my visit and purchase of my 2018 XC60 Volvo. I thought my purchase was the highlight of my time there but my now fiancé proposed to me as I was taking pictures with my new wheels. Wh More

by Amiles9015
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Leary
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Stephen Badian
Jun 25, 2021 -

Smythe Volvo responded

What a tremendous story and congratulations! You picked a fantastic car and we hope you have many safe and happy miles in your XC 60. Wonderful news!

June 12, 2021

Stacey was awesome . Walked us through the processs and was extremely friendly. This was a homerun compared to our last experience. We walked through many numbers and he was patient with me . Would highly More

by mcconnell.todd
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stacey Hopson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 27, 2021 -

Smythe Volvo responded

Thank you for the recommendation of Stacey and Smythe Volvo. We are glad it was a home run experience and thank you for your business.

June 12, 2021

Will provided excellent service in the whole process. He was kind and patient. Explained a lot of details that helped me make a well informed decision. I appreciate his help. More

by jwang112
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
William McLaughlin
Jun 25, 2021 -

Smythe Volvo responded

Great description of William and thank you for taking the time to post these kind words. We appreciate your business.

June 12, 2021

Kyle and Smythe for the home run again. Perfect service. Attention to detail. And overall an amazing experience end to end. Highly recommend this team! More

by dstivers
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Leary
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kyle Jackson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ernest Gomez
Jun 27, 2021 -

Smythe Volvo responded

Kyle is a star player on our bench and thank you for pointing that out. Your recommendation is important to us and thank you for your business.

June 12, 2021

Alon and Tom were great! Tom was friendly and extremely patient (he answered the same question multiple times)! The process with Alon was smooth and painless - he was friendly and patient — not pushy at al More

by VolvoCleo
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alon Katende
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tom Monahan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ernest Gomez
Jun 27, 2021 -

Smythe Volvo responded

It is our job just to offer you the product, explain it’s features and help you find vehicle that best fits your needs. Tom and Alon are great at this process. Thank you for taking the time to post this review and thank you for choosing Smythe Volvo.

June 12, 2021

Kyle Jackson is very nice as well as very patient . He Kyle Jackson is very nice as well as very patient . He explained the difference between the cars . He is very knowledgeable about the Volvo car. More

by BLUE
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Leary
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kyle Jackson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Francine O'Donnell
Jun 27, 2021 -

Smythe Volvo responded

Product knowledge is something we focus on in our business. Kyle is very strong in this area. Thank you for taking the time to post this recommendation of Kyle and Smythe Volvo.

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