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Smythe Volvo

Summit, NJ

5.0
6,429 Reviews
Smythe Volvo recently joined the Dealerrater.com community and we are very proud of how quickly our customers have taken to posting such positive comments. Our mission statement is: Smythe Volvo is more than a place to purchase and service your vehicle, it is a business with a philosophy of treating every person as a member of our family, the Smythe Volvo family. Here you will experience a welcoming, genuine, and appreciative environment where our courteous professionals strive to help you with decisions concerning all aspects of owning a Smythe Volvo. We stand out for these reasons and continue to search for ways to further refine our business to better serve our great customers and community. The Flanagan Family
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40 River Rd

Summit, NJ

07901

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Showing 6,429 reviews

April 02, 2021

As with our prior transactions, everyone we dealt with at Smythe Volvo was courteous, professional, knowledgeable, informative and incredibly helpful during the entire process. I would highly recommend this More

by msalvo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Cerza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 03, 2021 -

Smythe Volvo responded

Thank you for the strong recommendation and for taking the time to post this review. We appreciate your loyalty and your business. We hope you have many safe and happy miles in your new vehicle.

April 02, 2021

We have been Smythe Volvo customers since 1998. The service has been consistently excellent, and we are very happy to be driving our newest Volvo! More

by T.S.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Flanagan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ashley Butfiloski, Francine O'Donnell, Jesus Caba
Apr 03, 2021 -

Smythe Volvo responded

Wow, 23 years of loyalty. We are fortunate to have such awesome customers like you. Here’s to the next 23! Enjoy your new Volvo.

April 01, 2021

This is the second car I lease from this dealership. As always, excellent customer service and knowledge. Will definitely recommend this dealer to my friends! More

by Joe snow
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stephen Badian, Jesus Caba
Apr 03, 2021 -

Smythe Volvo responded

Thank you for your repeat business and thank you for sharing your experience. We appreciate your recommendation and your business. Enjoy your new car.

April 01, 2021

We absolutely love our new Volvo! Jesus Garcia was a pleasure to deal with and was very informative and helpful with our process. Thanks Jesus - you were awesome! More

by acrobat65
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jesus Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 03, 2021 -

Smythe Volvo responded

Congratulations, what a great picture. Thank you for taking the time to post these kind words about Jesus. I agree with you he is awesome. We appreciate your business.

March 31, 2021

Great overall experience dealing with Smythe Volvo. Our search including several dealerships - and no one was better at explaining every detail about our Volvo XC60 than Jesus Garcia. We started the sear More

by lah
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jesus Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Francine O'Donnell, Jesus Caba
Apr 03, 2021 -

Smythe Volvo responded

We too are looking forward to a long relationship. Thank you for taking the time out of your day to post these kind words about Jesus and Jesus. The XC 60 is a fantastic vehicle and we hope you have many safe and happy miles in it.

March 31, 2021

My experience at smythe was excellent. All involved were there to accommodate my needs without the pushiness you experience at other dealerships. Bob was also very accommodating to meet the needs of my sche More

by Adam.reinhardt
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Cerza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ernest Gomez, Derick Pahor
Apr 03, 2021 -

Smythe Volvo responded

This is the type of experience we strive to provide all our customers. Thank you for taking the time to share your experience of Bob and our team. We hope you have many safe and happy miles in your new car.

March 31, 2021

Came in on a used car as I had an accident and my car was a loss. Was on a budget and Steve and Rob were helpful and got the cat I needed. More

by Jonas
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rob S, Stephen Badian, Francine O'Donnell
Apr 03, 2021 -

Smythe Volvo responded

Sorry to hear about your accident but I’m glad to hear Steve and Rob were able to turn things around for you. Thank you for posting this review and thank you for your business.

March 31, 2021

Great service, easy process, felt like friends and family we’re helping us out. Bob and Jesus could’ve been better. Looking forward to working with Smythe for all our service appointments! More

by Chuck B
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Cerza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Francine O'Donnell, Jesus Caba
Apr 03, 2021 -

Smythe Volvo responded

Welcome to the Smythe Volvo family. I’m glad to hear of your experience with Bob and Jesus. We also look forward to seeing you in the service drive for your first scheduled maintenance. Thanks again for the kind words.

March 31, 2021

On reflection, I realized I paid too much given the year built and number of miles on the vehicle. Bill was easy to work with, thank you. More

by Gddennis
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
William McLaughlin
Apr 03, 2021 -

Smythe Volvo responded

Thank you for this review. Feedback like this is very helpful for us to improve our business. Our used car manager is usually very good at pricing our vehicles competitively. We will look into this and thanks again for sharing your experience.

March 31, 2021

From start to finish, Bob Cerza and his team (Derick and Ernest) are true professionals that made my buying process a great experience. Bob and his team are first class when it comes to delivering service More

by Tom Scully
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Cerza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ernest Gomez, Derick Pahor
Apr 03, 2021 -

Smythe Volvo responded

This is a great review and rewarding for all of us to read. Bob, Derick and Ernest are good team. Thank you for taking your time to share your experience and thank you for choosing Smythe Volvo.

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