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Smythe Volvo

Summit, NJ

4.9
5,738 Reviews
Smythe Volvo recently joined the Dealerrater.com community and we are very proud of how quickly our customers have taken to posting such positive comments. Our mission statement is: Smythe Volvo is more than a place to purchase and service your vehicle, it is a business with a philosophy of treating every person as a member of our family, the Smythe Volvo family. Here you will experience a welcoming, genuine, and appreciative environment where our courteous professionals strive to help you with decisions concerning all aspects of owning a Smythe Volvo. We stand out for these reasons and continue to search for ways to further refine our business to better serve our great customers and community. The Flanagan Family
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40 River Rd

Summit, NJ

07901

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Showing 5,738 reviews

May 13, 2019

Best car leasing experience EVER!! My wife and I leased our first Volvo last year from Erik Kulawczyk at Smythe Volvo. I was a long time BMW driver .previous 5cars and was extremely More

by Howieboy
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Kulawczyk, Kevin Bergeron
May 15, 2019 -

Smythe Volvo responded

The S 90 is a great vehicle and really sells itself once sat in and driven. Thank you for the glowing review on Eric and our dealership. We appreciate your business.

May 12, 2019

Best car sales experience EVER!! I walked into Smythe with a specific car in mind - a used 2016 X60. The first smiling face I saw was Deborah who was happy to help us. She took her ti More

by qmiller
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Deborah Amster, Shaun Hayes, Kevin Bergeron
May 15, 2019 -

Smythe Volvo responded

Our goal is for every customer to be treated like this. You are so kind to share your experience and we appreciate it. If you read Deborah's reviews, they all have a similar theme because she is consistently professional. Enjoy your Volvo and thank you for choosing Smythe Volvo.

May 12, 2019

XC40 lease Chris was professional, polite, accommodating, and responsive from the start. He was a big part of why I opted to buy a Volvo. Right balance of knowle More

by Rob
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Jones, Shaun Hayes
May 15, 2019 -

Smythe Volvo responded

Being "professional, polite, accommodating, and responsive" are what we focus on as a team. Treat customers the way you would want to be treated. Chris is a good example of this. Thank you.

May 09, 2019

Service and maintenance excellevt The entire department and in particular Michael are helpful, professional, quick and particular. I would highly recommend to other customers. Also a More

by Char008
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Watson
May 15, 2019 -

Smythe Volvo responded

Thank you. Michael is a real pro. We appreciate the time you spent in posting this review and your comments on our waiting area and your experience with our service department.

May 09, 2019

Best dealership in NJ ! This dealership has the most professional staff in New Jersey! From the moment I walked in the door Bob, my sales agent was incredible! This was my f More

by SueG
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Cerza
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 29, 2019 -

Smythe Volvo responded

The "most professional staff in New Jersey"! Thank you. That is quite a compliment. Reading about your experience lets me know our team is working well together. Thank you for taking the timeout of your busy day to post this review and thank you for choosing Smythe Volvo.

May 08, 2019

Positive Customer Experience We recently purchased an XC90 at Smythe. We enjoyed working with Bob Cerza. He was knowledgeable, helpful, and responsive. The follow up has also b More

by JRIS71
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Cerza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shaun Hayes
May 29, 2019 -

Smythe Volvo responded

Bob feels like an old friend within moments of knowing him. He has a very comfortable way about him and does a great job at what he does. Thank you for taking the time to post this review of Bob, Shaun and our Team at Smythe Volvo.

May 07, 2019

Smythe Volvo- Awesome car buying experience My wife loves Volvo and only wanted a Volvo. We tried Smythe Volvo and had an amazing experience. Steve Badian greeted us in the parking lot and was More

by George egberts
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tina Dewald
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dina Thomson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dennis Jeffers, Michael Watson, Gabe Levy, Stephen Badian, Kevin Bergeron
May 29, 2019 -

Smythe Volvo responded

George, Thank you for this review. It truly means a lot to our team as they read these and inspires them to continue to be the best people they can be. Your business is appreciated and we can't wait to see you driving off the lot in your new Volvo one day in the near future.

May 06, 2019

Out of State Purchase Bob Cerza was nothing less than exceptional! I was in the market for a specific preowned model and didn’t hesitate to act when one popped up at Smythe More

by AP
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Cerza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kevin Bergeron
May 29, 2019 -

Smythe Volvo responded

Our pre-owned vehicles go through the shop, get inspected by our service and pre-owned sales managers and are thoroughly cleaned. Add to that a staff that are caring and patient and this helps us make our guests happy. I agree, Bob is exceptional. Thank you for choosing Smythe Volvo.

May 06, 2019

A great experience This was our second time leasing through Smythe...and our second great experience! Ashley was super helpful outlining our options, explaining the proc More

by SKMK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ashley Butfiloski, Shaun Hayes
May 29, 2019 -

Smythe Volvo responded

Thank you for your loyalty. Ashley is a helpful person to our customers and to our whole team. We appreciate your business and the time you spent to share this review.

May 04, 2019

Fabulous buying experience! Staff was extremely knowledgeable and easy to work with! I was under no pressure and they made me feel completely at ease. It was a very unique experi More

by Robert123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Cerza
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 29, 2019 -

Smythe Volvo responded

Thank you for these kind words. Your business is appreciated and we hope you have many safe and happy miles in your newly purchased Smythe vehicle.

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