
Dealership Experience
6 yrs, 1 mo
Industry Experience
22 yrs, 8 mos
Languages Spoken
English
182 Reviews
Write a Review182 Reviews of Dina Thomson
January 21, 2023
Whole experience from leasing to serve/maintenance has been pleasant and flawless. Highly recommend Smythe Volvo. Dina in the service department has been exceptional and exemplifies a great customer s been pleasant and flawless. Highly recommend Smythe Volvo. Dina in the service department has been exceptional and exemplifies a great customer service rep More
January 20, 2023
Dina’s customer service was excellent. Car service was efficient! Highly recommend them for their work! Car service was efficient! Highly recommend them for their work! More
Other Employees Tagged: Regina Krauza
January 19, 2023
This was my first time working with Dina and she was friendly, knowledgeable, and attentive. I really appreciated that Dina ensured I fully understood my options, kept me posted on timing, and was clear friendly, knowledgeable, and attentive. I really appreciated that Dina ensured I fully understood my options, kept me posted on timing, and was clear on next steps. Truly enjoyed working with Dina and he an overall great experience. More
January 09, 2023
Wonder dealership to do business with! Service department is second to none! Thank you Dina. Service department is second to none! Thank you Dina. More
Other Employees Tagged: Doug MacAdam, Todd Colbeth
January 05, 2023
Smythe Service Department is outstanding. The day before my scheduled appointment, I needed to move that appointment to that day because of an urgent, unexpected family matter. Even though th The day before my scheduled appointment, I needed to move that appointment to that day because of an urgent, unexpected family matter. Even though there were no open appointments available, Smythe accommodated me quickly and without hesitation. No short cuts were taken for my service repair. Smythe also conducted its standard multi-point vehicle inspection and complimentary car wash. These days this is a remarkable and rare high level of service that I greatly appreciate. More
Other Employees Tagged: Emilio Gonzalez
January 03, 2023
You rock! Love your service advisor Dina, she personable, positive and pleasant, attentive to details and profesional. Thank you and God Bless. Love your service advisor Dina, she personable, positive and pleasant, attentive to details and profesional. Thank you and God Bless. More
Other Employees Tagged: Bob Cerza is a good guy.
December 28, 2022
David and the customer service team in the service center were outstanding. I was a long time BMW owner and your customer service leaves theirs in the dust!! Thanks for taking such good care! were outstanding. I was a long time BMW owner and your customer service leaves theirs in the dust!! Thanks for taking such good care! More
Other Employees Tagged: David Ferrence
December 12, 2022
Kyle rocks! Helped me with a minor service issue and got it rectified promptly and professionally! It is pros like Kyle that keep me coming back! Helped me with a minor service issue and got it rectified promptly and professionally! It is pros like Kyle that keep me coming back! More
Other Employees Tagged: Doug MacAdam, Kyle Jackson
December 11, 2022
Our salesman was very friendly, very easy to work with, and very knowledgeable. He had a lot of information to share with us, and he was patient whenever we asked him a question. This is our second Volvo w and very knowledgeable. He had a lot of information to share with us, and he was patient whenever we asked him a question. This is our second Volvo we have purchased from Smyth Volvo and we are satisfied with the service department. More

Other Employees Tagged: Kevin Flanagan, Tina Dewald, Kyle Jackson, Regina Krauza, Henry Zhu
November 23, 2022
We’ve been going to this dealer for over 20 years and can’t say enough great things about them! Everyone is courteous and professional and the service has always been outstanding. can’t say enough great things about them! Everyone is courteous and professional and the service has always been outstanding. More
Other Employees Tagged: Tom Coward, Doug MacAdam, Tina Dewald, Regina Krauza, Mark Terry, David Ferrence, Cristina Correa, Todd Colbeth