Dina Thomson
Dina Thomson at Smythe Volvo
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Dina Thomson

Service Advisor

Smythe Volvo

40 River Road
Summit, NJ 07901

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5.0
222 Reviews

Dealership Experience

7 yrs, 4 mos

Industry Experience

23 yrs, 11 mos

Languages Spoken

English English

5.0

222 Reviews

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222 Reviews of Dina Thomson

April 16, 2024

Dealership Rating
Employee Rating

Kyle Jackson and his team are great! No nonsense, friendly, accommodating and very professional! Highly recommend! More

by JJames22
Recommend Dealer
Yes

Other Employees Tagged: Kyle Jackson

March 19, 2024

Dealership Rating
Employee Rating

I had a very positive experience at Smythe Volvo, this was my first time dealing with this dealership (even though I am a long-term Volvo driver). Kyle was super helpful and shared his time and expertise More

by ELISSAMILLERS
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Kyle Jackson, Regina Krauza, Henry Zhu , Jean D.

Mar 23, 2024

Smythe Volvo responded

Welcome to the Smythe Volvo family. We appreciate the kind words towards our team. We hope you have many safe and happy miles in your new preowned vehicle.

March 14, 2024

Dealership Rating
Employee Rating

Kyle, and everyone at Smythe went above and beyond making this purchase experience easy and straight forward. I would definitely recommend Kyle and Smythe to anyone. I will definitely come back for my next p More

by mcnamaracolin
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Mar 29, 2024

Smythe Volvo responded

Your experience is one we strive to provide to all of our customers. Thank you for posting this five star review and thank you for choosing Smythe Volvo.

March 03, 2024

Dealership Rating
Employee Rating

Excellent service from Smythe Volvo. Many thanks to especially to Jesus Garcia and Finance Manager Abood Katib. Thank you More

by hedg123
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Mar 29, 2024

Smythe Volvo responded

Thank you for this five star review and for mentioning the members of our team that helped you. We appreciate your business.

February 20, 2024

Dealership Rating
Employee Rating

Another great experience with Kyle and his sales/service support team. Kyle responded by texting on his day off and helped handle a minor service issue. Always a pro and always happy to help! More

by bde5284
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 29, 2024

Smythe Volvo responded

It is great to see service and sales working together to keep you happy. Purchasing the vehicle should only be the first step in the relationship. We are here for all of your automotive needs. Thank you for sharing.

February 16, 2024

Dealership Rating
Employee Rating

Dina is amazing! My check engine light came on in my xc60 and she told me to come right in. She got me in a loaner car and we were out of there in no time! More

by erin.henson1216
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 19, 2024

Smythe Volvo responded

Your time is important to us and Dina does a great job at recognizing that. Thank you for posting this great review about our service department.

February 10, 2024

Dealership Rating
Employee Rating

Tod Colbeth was WONDERFUL . He and the Volvo staff paid special attention to specific concerns and requests...he coordinated my Lyft to and from (car was there within 2 minutes! More

by Grandma
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 19, 2024

Smythe Volvo responded

What a wonderful review of Todd, our service department and our business. Thank you for sharing these kind words.

February 05, 2024

Dealership Rating
Employee Rating

Excellent customer service, Dina and John (in parts dept) were amazing! Everyone in the building is so kind, knowledgeable and friendly. The waiting room is very comfortable and I was able to work while I wa More

by salter572
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Billy Shannon , John, in the Parts Dept

Feb 07, 2024

Smythe Volvo responded

Thank you for this great review towards our service and parts departments. It is rewarding for all of us to read. We are fortunate to have customers like you.

February 01, 2024

Dealership Rating
Employee Rating

Jean was extremely professional and helpful in assisting me with re- installing my Volvo app. He was patient, knowledgeable and courteous. I was reluctant to come by but Jean allayed my concerns. Jean is More

by Deborah.r.lyons
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tom Coward, Jean Delva

Feb 03, 2024

Smythe Volvo responded

Thank you Debbie, Jean is a true professional and very up-to-date on his product knowledge. It is important to us that our customers know all about the features on their cars. Thank you for this great review.

January 13, 2024

Dealership Rating
Employee Rating

For all these years, Dina has been great especially under some urgent situations. She is always looking for ways to help and meet the needs of the moment. Her advice about what to do in different situatio More

by Mradi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 07, 2024

Smythe Volvo responded

Not only is Dina a great person, but she is a real professional and a strong member of our service team. Thank you for taking the time to share these kind words.

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