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Smythe Volvo

Summit, NJ

5.0
6,423 Reviews
Smythe Volvo recently joined the Dealerrater.com community and we are very proud of how quickly our customers have taken to posting such positive comments. Our mission statement is: Smythe Volvo is more than a place to purchase and service your vehicle, it is a business with a philosophy of treating every person as a member of our family, the Smythe Volvo family. Here you will experience a welcoming, genuine, and appreciative environment where our courteous professionals strive to help you with decisions concerning all aspects of owning a Smythe Volvo. We stand out for these reasons and continue to search for ways to further refine our business to better serve our great customers and community. The Flanagan Family
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40 River Rd

Summit, NJ

07901

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Showing 6,423 reviews

June 18, 2020

We had a wonderful experience buying our new Volvo at Smythe Volvo. Bob Cerza was very helpful and super knowledgeable. It was quite an experience for us since we haven't purchased new Volvo in 14 yea More

by ronageddes
Recommend Dealer
Yes
Employees Worked With
Bob Cerza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Emilia Paladino
Jun 19, 2020 -

Smythe Volvo responded

Fantastic and thank you. Welcome back after 14 years. It is great to hear you had a good experience with Bob. We've come to expect nothing less of him. We appreciate your business.

June 18, 2020

Quality and timely service from the Smythe team, nice people I had another very positive experience with Brandon Zimmerman at Smythe. I've had the same experience across the board at Smythe. I never feel like I More

by wrustum
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Zimmerman
Jun 19, 2020 -

Smythe Volvo responded

Great review. We appreciate you taking the time to share of your experience of our Smythe Volvo service department. Brandon and the team are wonderful people and thank you for saying so.

June 17, 2020

For me buying a car under normal circumstances is a stressful task. So the thought of buying one during the COVID crisis was not ideal. However, Bob and the team at Smythe Volvo made the experience str More

by Dominik
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Cerza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Emilia Paladino
Jun 19, 2020 -

Smythe Volvo responded

This is a wonderful review and thank you for taking the time to post it. Bob and Emilia are naturally helpful people. Its been a pleasure to see the way our team pulled through this crisis and we've been fortunate to have wonderful customers such as yourself. We appreciate your business.

June 16, 2020

The staff is wonderful to work with. They streamline the process for you, the car was ready and waiting for pick up. The run through was thorough. We will definitely go back for the next car. More

by Betsy
Recommend Dealer
Yes
Employees Worked With
Kevin Flanagan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kyle Jackson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Emilia Paladino
Jun 19, 2020 -

Smythe Volvo responded

"Streamline" is a word I've seen in our reviews. Your time is important to us so if our process is smooth we can get you back on the road in a timely manner. Thank you for taking the time to post the nice review. Your car looks great in that picture!

June 16, 2020

Best car dealership ever! From start to finish the staff at Smythe Volvo takes care of everything and makes the car buying process a very pleasant experience! My family has us More

by swirth
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Flanagan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bob Cerza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Finance man can't remember his name but he was awesome!, Dina Thomson, PJ Lee, Veronica Chicas
Jun 19, 2020 -

Smythe Volvo responded

We are fortunate to have such wonderful customers like you. We appreciate your loyalty and it is rewarding to know you've been coming to us for 17 years. We hope you have many safe and happy miles in your new car. P.S. Ernest is the Finance Manager and I agree with you he is awesome.

June 16, 2020

Outstanding service department The service staff is always friendly, courteous, & very helpful. I trust that they are honest in doing the work that they say needs to be done. They More

by cmysel41
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Tina Dewald
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Devon, Alex, Jason, Brandon Zimmerman
Jun 19, 2020 -

Smythe Volvo responded

Your review describes the type of service we strive to provide for every customer. It is quite rewarding for all of us to read your post. Thank you for choosing Smythe Volvo to service your vehicle and thank you for your kind words.

June 15, 2020

Great experience at Smythe Volvo. Before we even arrived they were ready with all of the Carfax documentation for the vehicle and helped us through every step of the process. Special thanks to Kyle, Veronic More

by Choppewoo90
Recommend Dealer
Yes
Employees Worked With
Kyle Jackson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Francine , Emilia Paladino, Veronica Chicas
Jun 19, 2020 -

Smythe Volvo responded

Your smiles in that picture are awesome. Thank you for taking the time to post this review, it means a lot to us. We look forward to seeing you in the service drive at your first scheduled maintenance.

June 13, 2020

Emilia Paladino and Stacey Hopson were awesome and made our sales experience seamless. Both were incredibly kind, knowledgable and patient with us. Customers for life! More

by cbellido920
Recommend Dealer
Yes
Employees Worked With
Stacey Hopson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Emilia Paladino
Jun 19, 2020 -

Smythe Volvo responded

Wonderful! I couldn't agree with your assessment of Emilia and Stacey more and thank you for saying so. They are part of a fantastic team that makes Smythe Volvo at great place to work and to do business with. We appreciate your kind words and your business.

June 13, 2020

Great opportunity to have a perfect car I got my S60 at Smythe Volvo. I found out the dealer had the exact car and option I was looking for. I traveled all the way up to New Jersey from Mary More

by songofchoi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Cerza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 19, 2020 -

Smythe Volvo responded

What a great story! Thank you for sharing it. I'm so glad to hear of your experience. Bob is not one to disappoint. Thank you for driving up from Maryland to purchase a vehicle from us. We appreciate your business and the time you spent to post this review.

June 11, 2020

I find relationships to be everything when it comes to having your car repaired and or serviced. Tom can consistently be trusted to do what is right for my car and my safety. All my paperwork was ready More

by gredgate
Recommend Dealer
Yes
Employees Worked With
Tom Coward
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 19, 2020 -

Smythe Volvo responded

Thank you for taking the time to share your experience and kind words about Doug and Tom. We are fortunate to have customers like you. It makes what we do not a laborious job; rather, it truly is a pleasure to serve customers like you every day. We appreciate your business.

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