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Smythe Volvo

Summit, NJ

5.0
6,327 Reviews
Smythe Volvo recently joined the Dealerrater.com community and we are very proud of how quickly our customers have taken to posting such positive comments. Our mission statement is: Smythe Volvo is more than a place to purchase and service your vehicle, it is a business with a philosophy of treating every person as a member of our family, the Smythe Volvo family. Here you will experience a welcoming, genuine, and appreciative environment where our courteous professionals strive to help you with decisions concerning all aspects of owning a Smythe Volvo. We stand out for these reasons and continue to search for ways to further refine our business to better serve our great customers and community. The Flanagan Family
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40 River Rd

Summit, NJ

07901

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Showing 6,327 reviews

March 20, 2020

Courteous friendly take time to explain how things are and followed up with emails text messages to make sure that our process was smooth and first class More

by manchlpool
Recommend Dealer
Yes
Employees Worked With
Bob Cerza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kevin Bergeron
Mar 27, 2020 -

Smythe Volvo responded

These are all the things we focus on in our weekly meetings. It is great to see this effort provide the experience we are striving for. Thank you for taking the time to share your experience and thank you for your business.

March 19, 2020

Smythe Volvo is a pleasant experience from beginning to end. The salesman Bob Cerza was pleasant and more importantly very honest about the details about the car. Emelia Paladino was very thorough and pati More

by geojoan
Recommend Dealer
Yes
Employees Worked With
Kevin Flanagan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sean Flanagan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tom Coward
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bob Cerza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Emilia Paladino
Mar 27, 2020 -

Smythe Volvo responded

You paint a wonderful picture of our business and thank you. We are fortunate to have customers like you. We appreciate your loyalty and we hope you have many safe and happy miles in your Volvo.

March 16, 2020

We were pleased with Brian as our salesman. He was very laid back, not pushy about selling us a car. He was very helpful and easy to talk to. Definitely recommend him! More

by JackieQuatrone
Recommend Dealer
Yes
Employees Worked With
Brian Gagliardi
Mar 27, 2020 -

Smythe Volvo responded

We hear this about Brian in his reviews. He is a calming person to talk to about anything. Thank you for taking the time to post this review.

March 16, 2020

Friendly, courteous, and extremely patient. Everyone made sure I was happy and comfortable with my purchase and understood all steps of the process. Thanks for the easy transaction! More

by Kkadash
Recommend Dealer
Yes
Employees Worked With
Kyle Jackson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tyler Van Ripen, Ernest Gomez
Mar 27, 2020 -

Smythe Volvo responded

This is the experience we strive to deliver with each of our guests. We want everyone to be courteous and helpful. We appreciate your kind words and your business.

March 15, 2020

Great Buying Experience I wanted to thank the Smythe Team for a great buying experience. Shaun Hayes did a great job keeping me informed through the entire sales process and More

by Scott
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Deborah Amster, Shaun Hayes, Kevin Bergeron
Mar 26, 2020 -

Smythe Volvo responded

This is a great review. Thank you for taking the time to share your experience at Smythe Volvo. It is fantastic to hear you mention several people as it shows our people working as a team.

March 14, 2020

My experience at Smythe Volvo was excellent. The entire staff embodies what a car dealership should be. Everyone was respectful, knowledgeable and patient. I really liked the fact that everyone I dealt wit More

by Lawallen
Recommend Dealer
Yes
Employees Worked With
Deborah Amster, Kevin Bergeron
Mar 27, 2020 -

Smythe Volvo responded

Wow, this is a great review. Thank you for sharing your experience. I must agree with you, Deborah is a great one. We appreciate your business and look forward to seeing you in the service drive at your first scheduled maintenance.

March 14, 2020

Great Experience at Smythe Volvo Deborah Amster was amazing during the entire sales process. Se was knowledgeable, organized, thorough and and extreme pleasure to work with. I would More

by maryalice.ribeiro
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Deborah Amster
Mar 26, 2020 -

Smythe Volvo responded

Thank you for taking the time to share these kind words. Deborah is a great member of our team. We appreciate your business.

March 13, 2020

Appointment made quickly. Service Advisor was Doug. He’s excellent. Car was fixed within a day. Master Technician Was Casey. Covered under warranty. Great work Team Smythe! . More

by MikeLovesSmythe
Recommend Dealer
Yes
Employees Worked With
Doug MacAdam
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 27, 2020 -

Smythe Volvo responded

This review is fantastic and right to the point. Our service department strives hard to provide this experience consistently. We appreciate you taking the time to share and we appreciate your business.

March 12, 2020

Kyle and Smythe Volvo where absolutely fantastic to work with from start to finish. The whole process was handled with care from the first test drive to final delivery. Really pleased with the S60 and the S More

by andywarlow3
Recommend Dealer
Yes
Employees Worked With
Kyle Jackson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 12, 2020 -

Smythe Volvo responded

Thank you for taking the time to share you experience with Kyle and our team at Smythe Volvo. Great review! We appreciate your business.

March 11, 2020

Excellent in every wayThanks Bob Cherza and Emilia Excellent in every way Thanks Bob Cherza and Emilia Paladino ! Delighted with the new car - will take some time to learn all the new features More

by Phoebe M Pollinger
Recommend Dealer
Yes
Employees Worked With
Bob Cerza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Emilia Paladino, Kevin Bergeron
Mar 12, 2020 -

Smythe Volvo responded

Please call or stop by anytime if you have questions or need a refresher on your new car. Thank you for choosing Smythe Volvo and thank you for taking the time to post this review.

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