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Smythe Volvo

Summit, NJ

5.0
6,423 Reviews
Smythe Volvo recently joined the Dealerrater.com community and we are very proud of how quickly our customers have taken to posting such positive comments. Our mission statement is: Smythe Volvo is more than a place to purchase and service your vehicle, it is a business with a philosophy of treating every person as a member of our family, the Smythe Volvo family. Here you will experience a welcoming, genuine, and appreciative environment where our courteous professionals strive to help you with decisions concerning all aspects of owning a Smythe Volvo. We stand out for these reasons and continue to search for ways to further refine our business to better serve our great customers and community. The Flanagan Family
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40 River Rd

Summit, NJ

07901

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Showing 6,423 reviews

April 15, 2020

Service department has been great Brandon has been great to work with. He has always followed up on time and kept me updated whenever my car has been in for service. More

by Nirav
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Zimmerman
Apr 17, 2020 -

Smythe Volvo responded

Follow up is key in our business. Thank you for posting this great review.

April 13, 2020

Our lease on our current Volvo came due during the pandemic and we were worried, to say the least. Owner Kevin and his team, PJ and Kyle, worked with us via phone, email and text to return my vehicle More

by Nicole28
Recommend Dealer
Yes
Employees Worked With
Kevin Flanagan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kyle Jackson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : PJ Lee
Apr 17, 2020 -

Smythe Volvo responded

Thank you Nicole. It is good to know we were able to ease your worry. This pandemic seems to bring bringing out the best in people as is evident in your kind words. Enjoy your new Volvo and we hope you and your family stay safe and healthy.

April 08, 2020

In the age of coronavirus, you question whether you can put off some things. I needed new tires and fortunately Smythe Volvo is open because it provides an essential service. Tires were ordered and my serv More

by clzeman119
Recommend Dealer
Yes
Employees Worked With
Brandon Zimmerman
Apr 11, 2020 -

Smythe Volvo responded

Thank you for this great review. Our technicians and advisors take pride in their ability to help our customers in need. We appreciate your business.

April 08, 2020

Kyle helped me with my first Volvo three years ago, which was an amazing vehicle I might add. At the end of my lease, I was worried what the procedure would be given the new constraints of covid. I work as a More

by volvos60NJOH
Recommend Dealer
Yes
Employees Worked With
Kyle Jackson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kevin Bergeron
Apr 11, 2020 -

Smythe Volvo responded

Thank you. Kyle is a true asset and valuable team member. We are doing all we can to met our customers needs while keeping them and our fellow team members safe and healthy. We appreciate you taking the time to share your experience and we appreciate your loyalty.

April 07, 2020

50,000 mile service First friendly, and the valet service was a pleasant experience. This dealership always gives wonderful service. Smythe Volvo can be trusted an More

by Margaret Gibson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Coward
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brandon Zimmerman
Apr 11, 2020 -

Smythe Volvo responded

Thank you Margaret. We appreciate you taking the time to post these kind words. We were fortunate to already have our valet service up and running in our service department. We have been able to help many customers who need repairs and service on their vehicles during these difficult times.

April 06, 2020

Easy Breezy! I recently took a lease on a 2020 Volvo S60 T5 Momentum. Went in for a test drive, but they had me at 'hello'. Acquisition could not have been easie More

by Vicky G
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patrick Ruane
Apr 07, 2020 -

Smythe Volvo responded

Vicky, Thank you for this wonderful review. It is rewarding for Patrick and all of us to read. We appreciate your business.

April 02, 2020

New car purchase This was a very pleasant experience with knowledgeable professionals. Kevin, as always, has been very accommodating and a pleasure to work with. Deb More

by Mfmorris01
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Flanagan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Deborah Amster
Apr 07, 2020 -

Smythe Volvo responded

Deborah is very thorough and makes sure all her customers do not leave until they are comfortable with all the features on their new car. Thank you for taking the time to share your experience and thank you for choosing Smythe Volvo.

March 31, 2020

friendly and orginized Everything was very professional and well organized. The service manager was extremely helpful and friendly. The car was ready on time and all the More

by swescott1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Zimmerman
Apr 07, 2020 -

Smythe Volvo responded

This is the experience we strive to provide all our customers who enter our service drive. Thank you for taking the time to post this great review.

March 30, 2020

Very helpful as always We are regular service customers with our 2015 XC70 but our 2013 Infiniti was due for state inspection and the local dealer said they weren't able to More

by JAMPartners
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Zimmerman
Apr 07, 2020 -

Smythe Volvo responded

We are here to serve and it is very fulfilling and rewarding to read your review. We service all makes and models and in this time of crisis, when many businesses can't be open, we are happy to help our customers with all the cars they own whether they are Volvos or not. Thank you for taking the time to share your experience and thank you for choosing to service at Smythe Volvo.

March 28, 2020

Car servicing My car was due for servicing and the Smythe Volvo team handled everything very professionally and promptly while working in a challenging environment More

by DKAISER2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Zimmerman
Apr 11, 2020 -

Smythe Volvo responded

We too are appreciative and fortunate to have a customer like you. We've had to change our business operations to keep our customers vehicles safe and clean and to keep our teammates safe and healthy. Thank you for posting this great review.

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