
Smythe Volvo
Summit, NJ
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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The sales team was excellent, I would recommend this dealership to anyone looking to buy a Volvo. My experience at Smythe Volvo was pleasant and great! dealership to anyone looking to buy a Volvo. My experience at Smythe Volvo was pleasant and great! More
Matt was knowledgeable, professional and committed to finding just the car I wanted. He has a genuinely easy going demeanor which made it a pleasure to work with him. finding just the car I wanted. He has a genuinely easy going demeanor which made it a pleasure to work with him. More
Fair at best - needs improvement It took 3 employees and six days to purchase a CPO car. While Deborah was wonderful and Steve was good, I would not recommend working with Alon. T It took 3 employees and six days to purchase a CPO car. While Deborah was wonderful and Steve was good, I would not recommend working with Alon. The transaction took 7+ hours over two days (Sat and Thurs) to purchase a car. I walked in from Costco knowing what I wanted. UPDATE - The Sales Manager, PJ has since reached out to me. I shared my experience with him so he could figure out how to ensure all customers have a wonderful experience. He was very understanding and made no excuses. He is definitely an asset to Smythe and made me feel he will work to ensure all customers have a positive car buying experience at Smythe. More
Excellence is the word I would use to describe service, sales and financial officer. They provided great guidance and amazing patience with great understanding. This is why I am a proud volvo owner and so sales and financial officer. They provided great guidance and amazing patience with great understanding. This is why I am a proud volvo owner and so glad we have experts in all fields. Reflects well of VOLVO as a competitive brand and the values it stands for. Thank you Smythe VOLVO! More
I came to Smythe Volvo as they were one of the two closest Volvo dealers to me. I came with the express intent of driving/evaluating the T6 vs T8 powertrain. As was typical of my visits to most dealer closest Volvo dealers to me. I came with the express intent of driving/evaluating the T6 vs T8 powertrain. As was typical of my visits to most dealers in the past, I came ready to fight. I'm sorry to say my stance was completely unnecessary as this was THE most courteous and friendly dealer I have ever bought a vehicle from. The salesman, Brian Gagliardi, was professional, knowledgeable and just a nice guy. No pressure, no BS, glad to assist. I drove the two vehicles, made my determination. I knew what I wanted on the car and he offered to locate a match for me. Needless to say, a match was found, we made a deal and took delivery. An Excellent Experience. Smythe has a delivery specialist, Emilia Paladino, to assist in familiarization of the vehicle. She worked with my wife on the features and options which was extremely beneficial. I did need to return for installation of a dealer installed option shortly after taking delivery. Brian setup the service appointment, I received email communications all along the process, including a calendar entry that actually worked, and service was ready when I arrived. My service advisor, Dina Thomson, took care of all the paperwork, came and got me following the completion of the work, and then escorted me to the car. All work was completed as expected and once again another excellent experience. Smythe Volvo has it all together: People with the right attitude, processes that work and of course great product (did I mention we love the car!!!). Keep up the great work, its no wonder awards are won year in and year out! More
Volvo...for life! While we were thrilled with our 2018 XC60, unfortunately but thankfully, my wife was in an accident which totaled her car. The car rolled, airbags de While we were thrilled with our 2018 XC60, unfortunately but thankfully, my wife was in an accident which totaled her car. The car rolled, airbags deployed and it called the ambulance for her. She crawled out of the window with only bruises. For this reason, and for the service and compassion we receive at Smythe, I returned to order another yesterday. We will, without fail, be Volvo owners - for life. I called Eric Kulawczyk, Regina Krauza and Kevin Bergeron who have become like family to us. The whole Smythe team really is. PJ Lee made an amazing gesture which will assist us as we wait for our new car to be built. This is not the exception, but the norm at Smythe. There really is no other Volvo retailer option in my opinion. Thank you, everyone, for everything. More
Shaun Hayes was a pleasure to work with! While I was not 100% sure I was going to purchase a vehicle the day that I came in (as I was very much attached to my vehicle), he managed to make the entire car sho 100% sure I was going to purchase a vehicle the day that I came in (as I was very much attached to my vehicle), he managed to make the entire car shopping process very comfortable for me. On a happy note, I successfully purchased my XC40 on the same day! The customer service I received is one of the best I have ever experienced and it did not stop at the dealership. I have also received follow up calls to ensure I am doing good with the new vehicle. Special mention to Emilia Paladino and Kevin Bergeron as they helped with ensuring the rest of my visit was seamless (financing and providing expert details on how to use all of the features of my new car). I would highly recommend Shaun and the entire Smythe Volvo team for anyone in the market for a new vehicle. They are knowledgeable, attentive, polite and courteous and I could not have proceeded with this purchase without them! More
No Hassle, Trustworthy, Fair I reached out to Kyle because I wanted to trade in our XC60 for an XC90. We were able to get a deal done within 2 days. I told him everything I needed I reached out to Kyle because I wanted to trade in our XC60 for an XC90. We were able to get a deal done within 2 days. I told him everything I needed, he relayed all of that to Kevin, and the dealership was able to deliver. The entire transaction was seamless. More
The dealership is actually enjoyable to go to- a rarity for car dealerships. Everyone is pleasant and genuinely interested in being helpful. Waiting area is clean and comfortable. Kyle was very pleasan for car dealerships. Everyone is pleasant and genuinely interested in being helpful. Waiting area is clean and comfortable. Kyle was very pleasant and professional. We appreciated all of his help. More