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Smythe Volvo

Summit, NJ

5.0
6,314 Reviews
Smythe Volvo recently joined the Dealerrater.com community and we are very proud of how quickly our customers have taken to posting such positive comments. Our mission statement is: Smythe Volvo is more than a place to purchase and service your vehicle, it is a business with a philosophy of treating every person as a member of our family, the Smythe Volvo family. Here you will experience a welcoming, genuine, and appreciative environment where our courteous professionals strive to help you with decisions concerning all aspects of owning a Smythe Volvo. We stand out for these reasons and continue to search for ways to further refine our business to better serve our great customers and community. The Flanagan Family
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40 River Rd

Summit, NJ

07901

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Showing 6,314 reviews

December 29, 2017

Another excellent service It is a pity that our another family car, a 2015 XC60, was also involved in a rear-end collision within one month, which is the fault of the other car More

by A loyal Volvo fan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Watson
Dec 29, 2017 -

Smythe Volvo responded

We will always do whats best for our customers no matter how much that takes. Thanks for taking the time to let others know and for your business. Happy New Year!

December 29, 2017

Volvo intro What great introduction to Volvo my daughter and I had at Smythe Volvo! We had never been there before, we are really glad we did. More

by Jessica’s Volvo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Flanagan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Deborah Amster
Dec 30, 2017 -

Smythe Volvo responded

We are privileged to have been able to introduce you to this wonderful brand of automobiles. Thank you for your business and for taking the time to review us. Enjoy! and Happy New Year!

December 28, 2017

Great sales experience I really loved getting to work with Deb. This was my first time purchasing a car, although I had been looking for years and hadn't found a sales perso More

by eac13
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Coward
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tina Dewald
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dina Thomson, Deborah Amster
Dec 28, 2017 -

Smythe Volvo responded

What a great review! Debbie really is friendly and knowledgeable. She takes whatever time is needed to make sure her customers are comfortable with their Volvo before they leave. She is a perfect addition to our team. Thanks for taking the time to share your experience.

December 28, 2017

Purchased XC90 As a first time Volvo owner, I was glad that I bought mine from Smythe. Very professional and friendly staff from the receptionist, internet manager a More

by Samuel Kim
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Flanagan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : PJ Lee
Dec 29, 2017 -

Smythe Volvo responded

Friendly, fair and professional is what we want to be for all of our customers. Its more important to us than all else. Enjoy - Happy New Year!

December 27, 2017

They are all great people We have been Smythe Volvo customers for a long time. We usually work with Dennis for our servicing appointments and have always been 100 % satisifie More

by Linda Anderson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tina Dewald
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dennis Jeffers, Dina Thomson
Dec 27, 2017 -

Smythe Volvo responded

Providing a great place to work also provides a great place to do business. We do all we can to make sure anyone in our house is happy. Thanks for noticing. Enjoy!

December 24, 2017

Purchasing an S90 Chris is easy to do business with and so is the entire dealership! Great experience and very helpful. Comprehensive program to put you in the car yo More

by ALF
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Henriksen
Dec 24, 2017 -

Smythe Volvo responded

Thank you for the great endorsement of Chris and of Smythe Volvo and thank you for taking the time to give us this review. I hope you enjoy this holiday weekend in your new Volvo.

December 24, 2017

25 year old 240 I didn't hesitate to phone Smythe when I noticed oil leakage. Tina was able to schedule an appointment for me immediately. Russel fixed the problem More

by 240momma
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Coward
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 26, 2017 -

Smythe Volvo responded

Smythe Volvo offers a lifetime warranty on any part we sell for any Volvo. One of the advantages of allowing us to service your Volvo as its meant to be. Tom is a factory trained master technician who has been a service adviser for us for many years - its the perfect combination of skills. Thanks for taking time to review us and for your many years of business. Have a great Holiday.

December 22, 2017

Service contract After going through much needed extensive training for my new vehicle, I was too exhausted to go through the discussion of service contracts. I found More

by Jcm inscription
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Henriksen
Dec 22, 2017 -

Smythe Volvo responded

Thank you for taking the time to write a review and we hope you are enjoying your new Volvo. We appreciate you taking the time with us to learn the features of your new Volvo. Its important that you understand all of the after sales contracts and we will contact you to review them with you. Have a great holiday and thank you for your business.

December 22, 2017

Excellent experience The car is amazing (xc 90), great price and the customer experience was excellent. There was no need for hours of negotiation that usually comes with More

by Prsilve
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Henriksen
Dec 22, 2017 -

Smythe Volvo responded

We are so glad to hear of your experience. Chris is a real asset to Smythe Volvo. He has been with us over twenty years and he sees the big picture. Respecting customer's time and listening to their needs are two aspects of our work that we focus on daily. Thank for you business and the time you spent placing this review. The X/C 90 is a well done vehicle. Enjoy!

December 22, 2017

LOVE my V90! I'm a first time Volvo owner, and had a great experience with the entire team at Smythe Volvo! Chris Henriksen was extremely helpful, knowledgable, a More

by wagonmom
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Henriksen
Dec 22, 2017 -

Smythe Volvo responded

What a great Volvo! You are going to love your V90 its one of our favorites. Thanks for your business and taking time to review us. Enjoy!

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