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Smythe Volvo

Summit, NJ

5.0
6,327 Reviews
Smythe Volvo recently joined the Dealerrater.com community and we are very proud of how quickly our customers have taken to posting such positive comments. Our mission statement is: Smythe Volvo is more than a place to purchase and service your vehicle, it is a business with a philosophy of treating every person as a member of our family, the Smythe Volvo family. Here you will experience a welcoming, genuine, and appreciative environment where our courteous professionals strive to help you with decisions concerning all aspects of owning a Smythe Volvo. We stand out for these reasons and continue to search for ways to further refine our business to better serve our great customers and community. The Flanagan Family
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40 River Rd

Summit, NJ

07901

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Showing 6,327 reviews

December 22, 2017

Service contract After going through much needed extensive training for my new vehicle, I was too exhausted to go through the discussion of service contracts. I found More

by Jcm inscription
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Henriksen
Dec 22, 2017 -

Smythe Volvo responded

Thank you for taking the time to write a review and we hope you are enjoying your new Volvo. We appreciate you taking the time with us to learn the features of your new Volvo. Its important that you understand all of the after sales contracts and we will contact you to review them with you. Have a great holiday and thank you for your business.

December 22, 2017

Excellent experience The car is amazing (xc 90), great price and the customer experience was excellent. There was no need for hours of negotiation that usually comes with More

by Prsilve
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Henriksen
Dec 22, 2017 -

Smythe Volvo responded

We are so glad to hear of your experience. Chris is a real asset to Smythe Volvo. He has been with us over twenty years and he sees the big picture. Respecting customer's time and listening to their needs are two aspects of our work that we focus on daily. Thank for you business and the time you spent placing this review. The X/C 90 is a well done vehicle. Enjoy!

December 22, 2017

LOVE my V90! I'm a first time Volvo owner, and had a great experience with the entire team at Smythe Volvo! Chris Henriksen was extremely helpful, knowledgable, a More

by wagonmom
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Henriksen
Dec 22, 2017 -

Smythe Volvo responded

What a great Volvo! You are going to love your V90 its one of our favorites. Thanks for your business and taking time to review us. Enjoy!

December 21, 2017

5 star Excellent dealership that actually cares about the customers first. If you are looking at Volvo, only go to Smythe. Will certainly be back when it’s More

by Ssmilowi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kyle Jackson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 22, 2017 -

Smythe Volvo responded

Caring about our customers is what we do and enjoy doing it. Thanks for the review and for your business. Enjoy!

December 21, 2017

Extremely happy, love my XC60 We had a wonderful experience at Smythe Volvo. I highly recommend our salesman, Kyle. He was great to work with and his continued correspondence is ve More

by ChristineGia
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Flanagan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kyle Jackson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 22, 2017 -

Smythe Volvo responded

What a great picture and a great review. Kyle is the best. Thanks for the kind words and thank you for choosing Smythe Volvo.

December 21, 2017

Genuinely interested in customer satisfaction. Bob worked hard to find us that car that we wanted. He was never pushy or "salesman"-like. Very prompt with follow-up and ensured we were happy and More

by Anastasia Ferrante
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Cerza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 21, 2017 -

Smythe Volvo responded

Bob is a hard worker, contentious and takes his time with customers. We appreciate your business and taking the time to post this review. Enjoy your Volvo and have a great holiday.

December 20, 2017

New 2018 XC60 Very satisfying. Sales person Bob and manager Kevin both took time and explained the details I needed. Only suggestion: I could not find any where in More

by Cathr129
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Flanagan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bob Cerza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Roger Davis
Dec 20, 2017 -

Smythe Volvo responded

Thanks for taking time to review us - we very much appreciate it. We will have one of our product specialists contact you to help you with programming your Volvo Home-link. We wish you a wonderful holiday and thank you for your business. Enjoy!

December 20, 2017

Phenomenal dealership in every facet. Eric Kulawczyk, in my regard, is a once in a lifetime salesmen to get lucky enough to do business with, as is his team at Smythe Volvo. Honesty, trans More

by Nathan Beasley
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Kulawczyk
Dec 21, 2017 -

Smythe Volvo responded

Hello Nathan, We plan on having Eric with us for a long time - so hopefully it can be more than a once in a lifetime. Thanks for your business, Enjoy!

December 19, 2017

Great Sales Team, Great Service I bought my first Volvo and it was at Smythe, The showroom was impeccable with a wide variety of vehicles on display. The sales staff was incredibly More

by dcariani
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Kulawczyk, PJ Lee
Dec 19, 2017 -

Smythe Volvo responded

We agree - our coworkers are our greatest assets and we say that for good reason. Eric and PJ both take pride in what they do and have a loyal following of customers. Thanks for taking time to review us and for the kind words. Enjoy your Volvo and have a great Holiday!

December 19, 2017

Great Experience Leasing XC90 Paul Leary helped my wife and I through the process of leasing a new XC90. He was friendly, knowledgeable, and had a zero-pressure approach that was m More

by Chris A
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Leary
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 20, 2017 -

Smythe Volvo responded

Paul is a fan favorite and its well deserved. We are fortunate to have people like him as part of our team. Thanks for taking time to review us and for your business - enjoy!

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