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Smythe Volvo

Summit, NJ

5.0
6,327 Reviews
Smythe Volvo recently joined the Dealerrater.com community and we are very proud of how quickly our customers have taken to posting such positive comments. Our mission statement is: Smythe Volvo is more than a place to purchase and service your vehicle, it is a business with a philosophy of treating every person as a member of our family, the Smythe Volvo family. Here you will experience a welcoming, genuine, and appreciative environment where our courteous professionals strive to help you with decisions concerning all aspects of owning a Smythe Volvo. We stand out for these reasons and continue to search for ways to further refine our business to better serve our great customers and community. The Flanagan Family
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40 River Rd

Summit, NJ

07901

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Showing 6,327 reviews

December 18, 2017

2nd Volvo from Smythe in 3 weeks 3 weeks prior, we leased a 2018 xc60 from Bob Cerza at Smythe. A great experience with no sales pressure. Since it went so well, we decided to upgra More

by jwkw
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Flanagan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Doug MacAdam
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paul Leary
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bob Cerza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dennis Jeffers
Dec 18, 2017 -

Smythe Volvo responded

We are blessed to have customers like you. It is very rewarding to hear comments like yours and it means so much to our team. I hope you have great memories in these Volvos and I look forward to keeping them up to date and safe in the upcoming years. From all of us at Smythe Volvo have a joyous and peace filled holiday.

December 18, 2017

Volvo purchase Excellent service with attention to detail and thorough explanation of the cars technology and equipment. Friendly delivery and all questions answer More

by wtkellogg
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Henriksen
December 17, 2017

Amazing service! Mike Watson was incredible!! Incredibly knowledgeable, courteous and responsive! The best service I've ever had a car dealership. I would recommend More

by bando
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Watson
Dec 17, 2017 -

Smythe Volvo responded

Great review and a good description of Mike. I've heard similar comments about him. Mike is a good fit on our service team and our Smythe Volvo family. Thank you for you kind words and your business, it is truly appreciated.

December 16, 2017

Great Service from the Service Dept Though Part Prices High I cracked the rim on my wife's XC90....slid sideways into a curb at estimated 8 mph and literally cracked the aluminum rim. The rim was on back order More

by Volvodriver1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Doug MacAdam
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 16, 2017 -

Smythe Volvo responded

I'm glad Doug was able to get you back on the road the way he did. If you found replacement parts for that price then we can too. I'll have Doug look into it and call you. I'm glad it was just a rim and everyone was okay.

December 15, 2017

Great Experience Good experience. It went very smoothly and accommodated for the few thing that i had asked. Very nice people, all were very outgoing and friendly. More

by Jeff3594
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Cerza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 15, 2017 -

Smythe Volvo responded

Smooth, accommodating and friendly are the feelings we want all our customers to leave Smythe Volvo with. Bob is a true professional and we are glad he is part of our team. Thank you for taking the time to leave a comment and thank you for your business.

December 14, 2017

Love the service! Just got a new lease here. Had a wonderful experience with everyone I encountered. Friendly, welcoming and courteous. As usual, PJ made my transaction More

by Sarah Timmapuri
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Flanagan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : PJ Lee
Dec 17, 2017 -

Smythe Volvo responded

That is a fantastic review. It is such a boost to hear when we do things well. This positive feedback encourages us to continue to work on the details that ensure a welcoming and smooth experience. Thank you for taking the time to share your experience.

December 14, 2017

Smythe is the Best My first Volvo was bought from another dealer, but I came here for service because Smythe is close to home. I was amazed at the men in the service dep More

by HappyJean
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Cerza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 15, 2017 -

Smythe Volvo responded

What a great testimony. We have a great team and it means a lot to them to hear it from kind people like you who take the time to send comments like you have. Thank you and enjoy your holiday.

December 11, 2017

Great service Dina is a pleasure to work with... I never feel rushed and she always takes the time to truly understand my concerns. I appreciate working with her... More

by MargheritaC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Doug MacAdam
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dina Thomson
Dec 11, 2017 -

Smythe Volvo responded

Doug and Dina are true professionals. Your feedback really means a lot to them and all of us. Thank you for your business.

December 09, 2017

Phenomenal Service and experience ! Smythe Volvo is by far a true family owned and operated business with EXCELLENT top notch service.. I HIGHLY recommend Smythe. Pj Lee is the best and More

by Justinei
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Cerza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : PJ Lee
Dec 10, 2017 -

Smythe Volvo responded

Its our pleasure to help our customers - thanks for your business. enjoy!

December 08, 2017

great experience Had a great experience at the dealership. Paul did an excellent job. Everyone very friendly and knowledgeable. I would recommend Smythe volvo witho More

by Anthony C
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Leary
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 08, 2017 -

Smythe Volvo responded

Thanks for the recommendation. Being friendly and helpful is what you can always expect from us. Enjoy!

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