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Smythe Volvo

Summit, NJ

5.0
6,420 Reviews
Smythe Volvo recently joined the Dealerrater.com community and we are very proud of how quickly our customers have taken to posting such positive comments. Our mission statement is: Smythe Volvo is more than a place to purchase and service your vehicle, it is a business with a philosophy of treating every person as a member of our family, the Smythe Volvo family. Here you will experience a welcoming, genuine, and appreciative environment where our courteous professionals strive to help you with decisions concerning all aspects of owning a Smythe Volvo. We stand out for these reasons and continue to search for ways to further refine our business to better serve our great customers and community. The Flanagan Family
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40 River Rd

Summit, NJ

07901

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Showing 6,420 reviews

February 16, 2015

Great Experience! I had a great experience buying a vehicle at Smythe Volvo in Summit, NJ. My husband and I were very happy working with our salesman PJ Lee, he was ho More

by gingerf129@comcast.net
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Kattwinkel
Feb 25, 2015 -

Smythe Volvo responded

Congratulations on the purchase of your new vehicle and for taking the time to write about your pleasant experience here at Smythe Volvo. PJ Lee is known for being the consummate professional- honest, straightforward, knowledgeable and keenly aware that his customer's time is valuable. Enjoy the new vehicle for years to come and know we are always here to meet your automotive needs. Safe Driving!

February 16, 2015

Outstanding I have purchased many cars from high end manufacturers ( Volvo, Lexus, BMW, Mercedes ) where the expectation is high for the experience. This most rec More

by whatever
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Kattwinkel
Feb 25, 2015 -

Smythe Volvo responded

Congratulations on the purchase of your vehicle! We deeply appreciate the kind words about your experience here and your recommendation of our dealership. Besides being extremely well versed in all things Volvo, PJ Lee is also truly a people person. Consulting customers on the purchase of a high end vehicle like a Volvo while making the experience fun is what PJ can always be counted on to deliver. Enjoy your new vehicle and know PJ as well as the rest of the Smythe Volvo Family are always here to meet and exceed your automotive expectations. Safe Driving!

February 14, 2015

Curteous, Efficient Service All of the employees whom I have dealt with at Smythe Volvo in Summit during the past eighteen years have been courteous and helpful. My experience t More

by Carol M. Condon
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Travis LaFever. I must have dealt with others listed above, but I do not remember., Tony Plesh, Nick Pavano
Feb 25, 2015 -

Smythe Volvo responded

Thank you Carol for the appreciative words and for eighteen loyal years with Smythe Volvo. We have been blessed with many loyal Service customers like you over the years due to our polite and efficient service. Because of having so many loyal customers, Nick Pavano and our other Service Advisors are on a first name basis with many of them. We hope to continue to earn the right to your business for many years to come. Safe Driving!

February 05, 2015

Wonderful Expirience I had a chance to do business with Kristian Henriksen. Great accommodation, pleasant to talk to and gave us wonderful assistance. Hoping to do busines More

by Jay
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kristian Henriksen
Feb 25, 2015 -

Smythe Volvo responded

Congratulations on the purchase of your vehicle Jay and we appreciate the kind words. Kristian Henriksen grew up around Volvos. He not only is extremely knowledgeable but always accommodating and pleasant. Please know Kristian and the rest of the Smythe Volvo Family are always a phone call, visit or e-mail away from meeting your automotive needs. Safe Driving!

February 03, 2015

Excellent Service What a great dealership - they actually smile and look happy! I dealt with Nick Pavano for my first service appointment today. I waited for my car - More

by Jennifer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Pavano
Feb 23, 2015 -

Smythe Volvo responded

Thank you Jennifer for allowing us to earn your business and for taking the time to write about your pleasant experience here at Smythe Volvo Service. Nick Pavano has a very large following of Service customers due to his affable and knowledgeable nature. Our customer service area has earned alot of compliments from our customers. From the free wifi to the clean, comfortable and cozy surroundings, you feel at home while your vehicle is ready before you know it. Safe Driving!

January 26, 2015

Prompt, efficient, pleasant This is my fourth Volvo, the last three were purchased from Smythe Volvo in Summit. I have had very few service issues with this car, but this experi More

by dcfarrand
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Feb 23, 2015 -

Smythe Volvo responded

Thank you for taking the time to post about your pleasurable experience here at Smythe Volvo Service. Doug MacAdam and the rest of the team are always quick to diagnose any issues, get parts ordered quickly and get your vehicle serviced in a timely and efficient manner...even during a snowstorm! It's been our honor to earn your business servicing your last 3 Volvos. We look forward to the opportunity of keeping your Volvos running safe and sound for many years to come. Safe Driving!

January 23, 2015

Friendly,helpful & professional After a couple of horrible experiences I was really dreading another stop @ another dealership. The moment I stepped out of the car @ Smythe Volvo it More

by Crystal
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Rzasa
Jan 24, 2015 -

Smythe Volvo responded

Congratulations on the new vehicle purchase Crystal and thank you for expressing how enjoyable it was shopping for vehicles at Smythe Volvo! Tom Rzasa is a true gentleman who is known for providing a friendly, informative and stress free environment for all of his customers. Enjoy your vehicle and know that we are always here to assist you with any of your future automotive needs or questions. Safe Driving!

January 19, 2015

Outstanding Professionals I had the pleasure of working with Kevin Flanagan and Chris Henriksen during the transaction. Both are consummate professionals who made the purchasin More

by MTStewart
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Kristian Henriksen
Jan 22, 2015 -

Smythe Volvo responded

Thank you for posting here about your recent pleasant experience at Smythe Volvo. Whether its working with our President Kevin Flanagan, our Sales Consultants or our other departments, you can always count on interacting with a consummate professional. We greatly appreciate you recommending Smythe Volvo and know we are always a phone call, e-mail or visit away from meeting and exceeding your automotive needs. Safe Driving!

January 14, 2015

Kristian was awesome! I walked into Smythe in a big hurry, and Kristian was extremely accommodating, professional and responsive as we navigated through the purchase of a c More

by nancy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kristian Henriksen
Jan 22, 2015 -

Smythe Volvo responded

Congratulations Nancy on your vehicle purchase with Smythe Volvo. Whether you are purchasing a vehicle 6 months down the road or that day, you can always count on Kristian to be accommodating, professional and responsive throughout his interactions with a customer. Enjoy your vehicle and know we are always a phone call, e-mail or visit away from meeting any of your automotive needs. Safe Driving!

January 14, 2015

2nd lease with PJ, first with Smythe We leased our first S60 with PJ at another dealership and were happy with the experience. However, when it came time to make another leasing decision More

by trucnj
Friendliness
Price
Recommend Dealer
Yes
Jan 22, 2015 -

Smythe Volvo responded

Congratulations on your lease of a S60 with Smythe Volvo! Due to PJ Lee's professionalism and transparency in interactions with all of his customers, he's built up an extremely loyal following. You can buy a Volvo anywhere but it's the level of customer service that separates one Volvo dealership from the next. Have fun driving around in the S60 and feel free to reach out to us for any of your automotive needs or questions. Safe Driving!

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