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Smythe Volvo

Summit, NJ

5.0
6,413 Reviews
Smythe Volvo recently joined the Dealerrater.com community and we are very proud of how quickly our customers have taken to posting such positive comments. Our mission statement is: Smythe Volvo is more than a place to purchase and service your vehicle, it is a business with a philosophy of treating every person as a member of our family, the Smythe Volvo family. Here you will experience a welcoming, genuine, and appreciative environment where our courteous professionals strive to help you with decisions concerning all aspects of owning a Smythe Volvo. We stand out for these reasons and continue to search for ways to further refine our business to better serve our great customers and community. The Flanagan Family
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40 River Rd

Summit, NJ

07901

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Showing 6,413 reviews

October 08, 2014

Smythe and Volvo Why do I keep coming back to Smythe Volvo? They sell a great product, offer wonderful service, and make car buying a pleasure. Why go anywhere else? More

by Marion Filler
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Tony Plesh, Nick Pavano
Oct 14, 2014 -

Smythe Volvo responded

Thank you Marion for the kind sentiments. Smythe Volvo has become what they are today thanks to loyal customers such as yourself. While every dealership recites their virtues, we exhibit them day in and day out. Actions speak louder than words and we like to think our work ethic is what will always guide us forward. Safe Driving!

October 07, 2014

buying a new car Buying experience very pleasant.. No pressure which I appreciated. I did buy the s60 and all levels of the sales team were friendly and accomodating. More

by edsean
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Oct 14, 2014 -

Smythe Volvo responded

Congratulations on the purchase of your S60! Here at Smythe Volvo, we want you to be a customer for life. Before the purchase and after the purchase, PJ Lee and our other employees are here to answer any and all questions you may have about your vehicle. Enjoy the S60 and you can count on receiving a friendly, accommodating and comfortable experience upon every future visit here. Safe Driving!

October 07, 2014

We have kept coming back to Smythe Volvo Since our first Volvo back in 1998, we have kept returning to Smythe. All the sales people are trustworthy and courteous. Smythe knows the definition More

by sandyfaust
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Other Employees : Chris Henriksen
Oct 14, 2014 -

Smythe Volvo responded

We deeply appreciate your 15 year loyalty to the Smythe Volvo brand. Being trustworthy and courteous with everyone we encounter has been a core principle since our inception in 1966. Our Service Team is second to none in supplying friendly, timely and professional service to all of our customers. We look forward to earning your loyalty for another 15 years and beyond. Safe Driving!

October 05, 2014

Smythe Volvo - the way car buying should be I came in to lease a car but I was not sure whether I wanted XC60 or XC70, with or without a Turbo. Craig very patiently explained new features (this More

by ishenker
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Melquist, Tom Rzasa
Oct 14, 2014 -

Smythe Volvo responded

Congratulations on the purchase of your New Volvo XC70 T6 AWD and for taking the time to post about you positive experience here. Smythe Volvo is well known for making you feel like family when you walk into our dealership. Here, you will experience a no-pressure environment with employees who will go to great lengths to answer any and all questions you have about the vehicle. Craig Melquist and Tom Rzasa have a combined 35 years of service here at Smythe Volvo. They embody the warm persona and thoroughness of all of our employees. Enjoy the XC70 for many years to come and know we are here for any of your future automotive needs. Safe Driving!

October 03, 2014

PreOwned buying I came in for a specific car I saw online (a 2009 S80 T6 AWD); the car met the description online and was available for viewing and a test drive even More

by Jason Roppatte
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Henriksen
Oct 13, 2014 -

Smythe Volvo responded

Congratulations on the purchase of your 2009 S80 and we appreciate you taking the time to post about your experience here. Chris Henriksen has been with us over 20 years and never fails to go to any length to satisfy and educate his customers. Our Detail Department is second to none in making your vehicle pristine and spotless for your delivery. Enjoy your S80 for many years and feel free to reach out to us for any of your future automotive needs. Safe Driving!

October 03, 2014

Other Dealers should model themselves after this one. Excellent, no pressure. I had literally one hour to test drive then leave and come back the next day to take delivery. Wonderful experience. Everyone More

by Christine Altamuro
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Melquist, Chris Henriksen, Alex Kattwinkel
Oct 13, 2014 -

Smythe Volvo responded

Congratulations on your vehicle purchase from us. There is no I not only in TEAM but in Smythe as well. For 48 years all of our departments have worked together as the Smythe Volvo Family to bring our customers a wonderful experience. Enjoy your vehicle and please feel free to reach out to us for any of your automotive needs or questions. Safe Driving!

September 14, 2014

Leased new S60 from Smythe I was looking for a very specific 2015 S60 (not the new 2015.5s that are coming out) in the tri-state area. The only one I could find that matched the More

by crbraun
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kristian Henriksen
Oct 13, 2014 -

Smythe Volvo responded

Congratulations on the purchase of your 2015 S60 and thank you for taking the time to write about your experience here. We take great pride in meeting and exceeding all of our customer's expectations. Being easy to work with and providing a no-hassle environment are part and parcel of who we are and what we do. Enjoy your 2015 S60 and know we are always here for any of your automotive needs or questions. Safe Driving!

September 14, 2014

Buying experience at Smythe Volvo Dealership is very buyer friendly, no high pressure, responded to all questions in a patient manner. Kristian is very professional and knowledgeable More

by dennis.pettigrew.50
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Melquist, Kristian Henriksen
Oct 13, 2014 -

Smythe Volvo responded

Congratulations Dennis on your New Volvo purchase from us and welcome to the Smythe Volvo Family! Over our 48 year history, we have become well known for our buyer friendly, no-pressure, responsive and patient manner. Kristian Henriksen is the consummate professional who is knowledgeable on all things Volvo. Enjoy the New Volvo for many years to come and know we are always a phone call, e-mail or visit away from meeting your automotive needs. Safe Driving!

September 12, 2014

Used Volvo Purchase Found 1 owner used Volvo with clean carfax online. Spoke with PJ on the phone to confirm condition / car history. PJ had the paperwork set up and the More

by gderise
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Oct 13, 2014 -

Smythe Volvo responded

Thank you for taking the time to write about your experience here and congratulations on the purchase of your Pre-Owned Volvo from us. PJ Lee can always be counted on to be extremely personable as well as highly professional. Enjoy your Pre-Owned Volvo for many years to come and don't hesitate to contact us for any of your automotive needs. Safe Driving!

September 12, 2014

Fantastic dealership Smythe Volvo is the reason we purchased our 3rd Volvo since 1999. They have gone above and beyond on all our cars. Kevin and the sales department se More

by sf300
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Tony Plesh, Chris Henriksen, Nick Pavano
Sep 16, 2014 -

Smythe Volvo responded

We deeply appreciate the positive feedback about your experience here at Smythe Volvo over the last 15 years. Congratulations as well on the purchase of your S60. Kevin Flanagan leads by example and you can always count on any one of our employees working diligently to find you your perfect Volvo at the best possible price. With over 70 years of combined service here, our Service Advisors consistently deliver a phenomenal customer experience. Thanks as well for appreciating our brand new facility. It was designed to accommodate our greatest asset-our customers. Enjoy the S60 and don't hesitate to contact us for any of your automotive needs or questions. Safe Driving!

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