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Smythe Volvo

Summit, NJ

5.0
6,327 Reviews
Smythe Volvo recently joined the Dealerrater.com community and we are very proud of how quickly our customers have taken to posting such positive comments. Our mission statement is: Smythe Volvo is more than a place to purchase and service your vehicle, it is a business with a philosophy of treating every person as a member of our family, the Smythe Volvo family. Here you will experience a welcoming, genuine, and appreciative environment where our courteous professionals strive to help you with decisions concerning all aspects of owning a Smythe Volvo. We stand out for these reasons and continue to search for ways to further refine our business to better serve our great customers and community. The Flanagan Family
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40 River Rd

Summit, NJ

07901

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Showing 6,327 reviews

December 21, 2012

I had such a great experience when I brought my XC90 in for service. Tony helped me out and went above and beyond to explain to me what was needed and what wasn't needed. The service department is really More

by Mar12
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Plesh
Dec 21, 2012 -

Smythe Volvo responded

If we could ask a customer say specific things in a review what you wrote is what we would ask. Your comments and loyalty make our jobs very rewarding. Thank you for such a thorough and positive review. We are blessed to have a customer like you.

December 20, 2012

This dealership is wonderful. The service department is an A+ in every way. Brad and Sean always go above and beyond to make servicing your car convenient and pleasant. I am with them for 8 years and have More

by dsalvo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Brad Merchant
Dec 21, 2012 -

Smythe Volvo responded

Simply put that is what we are aiming for. I am glad we were able to deliver this kind of service. Thank you for taking the time to fill out this survey. We'll see you next time in.

December 18, 2012

Service staff are very accommodating, competent and timely. I appreciate that you know me, my car and your advice to properly maintain the car. Thank you. More

by shanghai
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dec 21, 2012 -

Smythe Volvo responded

Helping customers in any way we can is what we do best. There is always time in the day to make a phone call or help with advice. Thank you for this great review. We'll see you next time in.

December 12, 2012

Service provided me with a loaner. Otherwise they were going to do the service in a reasonable and quick time. They also anticipated that my tires would possibly need to be rotated. More

by metsweeney
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Robert Raso
Dec 12, 2012 -

Smythe Volvo responded

A loaner car, a ride home and factory trained technicians are just some of the benefits of servicing with Smythe Volvo. We appreciate your time taken in posting this review. We strive always to provide our customers with outstanding service.

December 11, 2012

I had a terrific experience! I will most definitely return to Smythe for my next purchase and would refer them to all my family and friends! More

by JDanishek
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Tom Rzasa
Dec 11, 2012 -

Smythe Volvo responded

Simply put that is what we are aiming for. I am glad we were able to deliver this kind of service. Thank you for taking the time to fill out this survey. We'll see you next time in.

December 11, 2012

Smythe and Sean's team provided great service as usual. I took the 2008 XC90 in without an appointment to have a new low-beam unit installed. They took me immediately, found two more lights that needed to More

by timothybarney
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dec 11, 2012 -

Smythe Volvo responded

I am glad to read that you had a good experience. This kind of response is very rewarding. Listening to customers and getting them back on the road quickly is important to us. Thanks for taking the time to submit this positive review.

December 11, 2012

Outstanding service. I could not have been more happy. The work was outstanding and they were done ahead of schedule. They also provided me with a fine Loaner car More

by Tfinch1
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Doug macadam
Dec 12, 2012 -

Smythe Volvo responded

That is the response we want all our customers to have after experiencing our service department. Thank you for taking the time to post this review.

December 08, 2012

As always, an excellent experience with Smythe Volvo Service. During this service I worked with Tony Plesh and he and his team are just a pleasure to do business with. These guys take the time to expl More

by MikeLovesSmythe
Customer Service
Quality Of Work
Price
Recommend Dealer
Yes
Employees Worked With
Tony Plesh
Dec 09, 2012 -

Smythe Volvo responded

Thank you for that review. Tony is one of the best. As the service manager he leads by example. Our whole service team really is outstanding. We appreciate you taking the time to give us this positive response. We’ll see you next service.

December 07, 2012

I just recently had my car serviced at Smythe Volvo in I just recently had my car serviced at Smythe Volvo in Summit, NJ. and I was completley satisfied with the service I received. Tom Crawford, the More

by lisa morrell
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dec 07, 2012 -

Smythe Volvo responded

Completely satisfied is what we aiming for. Tom is a real professional. Thank you for the kinds words. We'll see you next service

December 06, 2012

I had a problem with the seat of the new Volvo that I had just purchased. These three men made sure that seat wa replaced even though nobody including myself could figure out what caused the problem. More

by jdill60
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Craig Melquist, Chris Henriksen
Dec 06, 2012 -

Smythe Volvo responded

I'm glad we were able to resolve the issue. That’s what we are here for. Thank you for taking the time to submit this positive review. We’ll see you at your next service. Have a great holiday.

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