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Smythe Volvo - Service Center

Summit, NJ

4.9
1,234 Reviews

1,234 Reviews of Smythe Volvo - Service Center

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April 22, 2012

The experience while getting my car serviced was excellent. The cleaniness of the facility and professionalism of the service reps were well above average. I have been doing business with Smyth More

by roger schur
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Apr 23, 2012 -

Smythe Volvo responded

It's quite a reward to have a loyal customer like you give us a review like that. It is our goal to maintain the same level of professionalism that you've come to expect.

April 17, 2012

The best dealer out there!! Friendly staff, always willing to go the extra mile to make you feel welcome and like you are one of the family!! More

by amandaerin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Tony Plesh
Apr 17, 2012 -

Smythe Volvo responded

Thanks for the nice words. We will always try to make our customers feel this way. We'll see you next time in.

April 14, 2012

I have had my car serviced at Smythe for years. I trust them and have had nothing but good experiences. The service team is always informative and patient. My car is aging excellently due to their care. More

by Debbie Bonney
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Apr 15, 2012 -

Smythe Volvo responded

Trust is something that takes years to build and in our industry it is a valuable commodity. It is the foundation of our business. Thank you for the kind words.

April 10, 2012

I have had two service visits for two different Volvos. The services were completed in a timely manner. The problems and cost of repairs were explained in good detail, along with the a good explanation of More

by rodgons
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Nick Pavano
Apr 15, 2012 -

Smythe Volvo responded

This is great to hear. These are all the points we try to cover when a customer is in for service. Hopefully we can keep these cars on the road for many years to come.

April 06, 2012

i have had the pleasure of work with Sean for more then 8-9 years i am on my 3 or forth Volvo, he has been amazing and i can always count on him, i stay with volvo because that is the brand he represents a More

by wtedglynn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Sean Flanagan / Kevin Flanagan
Apr 06, 2012 -

Smythe Volvo responded

Ted, Thanks for the kind words. Today worked out well. It was good to be able to get right on your vehicle and get you back on the road. Customers like you make our day better as well. See you next time around, Sean

April 04, 2012

I purchased my first Volvo from Smythe. And it was the first of many satisfying experiences. I kept the first Volvo for more than 20 years and always had it serviced at Smythe. They kept it running i More

by S802006
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Tony Plesh, Nick Pavano
Apr 05, 2012 -

Smythe Volvo responded

What a great Volvo story. We have quite a few Volvo families. Because of safety and reliability, it is a great car to hand down to new drivers. Many times we get to know these young drivers and be a part of their life from their early driving days to when they are handing their Volvos to their children. It is very rewarding. Thank you for taking the time to post your positive experience.

March 28, 2012

The Sales and Service Professionals at SMYTHE Volvo are the BEST! The customer service is always EXCELLENT - You will be pleased when you purchase and/or service your Volvo at this dealership! The shop are More

by Joyce L. Martinsen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Tony Plesh
Mar 29, 2012 -

Smythe Volvo responded

That is a great endorsement. We work hard to really be the best and I'm glad that you've had the experience you did. We will continue to stay focused on delivering this kind of service.

March 27, 2012

i have been a customer of Smythe since 1999 and have leased and/or purchased four (4) S80's during this time. There are certainy other Volvo dealers closer to my office, however I choose Symthe becuase More

by jamesfrank38
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Craig Melquist, Tony Plesh, Nick Pavano
Mar 27, 2012 -

Smythe Volvo responded

We know that many of our customers go out of their way to deal with us. We very much appreciate this and try to go out of our way to provide an Outstanding experience. Thank you for your patronage over the years.

March 27, 2012

At Smythe Volvo, I feel that I matter. I am greeted by name, and the greeting is sincere. The staff are genuinely disappointed that there has been a malfunction with my automobile and that I am inconve More

by lawrencehposner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mar 28, 2012 -

Smythe Volvo responded

When I look back over some of our responses to reviews like yours, they sometimes look repetative. But the truth is the truth. We are blessed to have customers like you. You really are like family or a close friend. We hope to always maitain our relationship with you as we have in the past.

March 27, 2012

Ever since I bought my S80 in 2005, service at Smythe has been first-rate. The employees are courteous and helpful. My car is always ready at the requested hour. I couldn't be more pleased. More

by fmerick
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mar 28, 2012 -

Smythe Volvo responded

Thank you for your kind words. We strive to have all our customers come away with the same experience. We'll see you next service.

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