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Smythe Volvo - Service Center

Summit, NJ

4.9
1,247 Reviews
Call Service Center (908) 273-4200

1,247 Reviews of Smythe Volvo - Service Center

Sort by
December 11, 2021

Great service! Very professional, punctual and pleasant. Highly recommend it for all your Volvo needs. More

by pidrag
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dina Thomson
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Dec 19, 2021 -

Smythe Volvo responded

Thank you for this five star review. We appreciate you taking the time to post your experience. We look forward to seeing you the next time around.

December 10, 2021

Dina was such a pleasure to deal with. Great service as always from Smythe. Thank you! More

by rackets-damages.0c
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dina Thomson
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Dec 19, 2021 -

Smythe Volvo responded

Dina is great and thank you for saying so. We appreciate you taking the time to share your experience of our service department.

December 10, 2021

Twenty years with Smythe Volvo and Doug. Excellent vehicles and incredibly great service from Doug. More

by Kennethdmerin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Doug MacAdam
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 19, 2021 -

Smythe Volvo responded

If you read Doug’s reviews you’ll see a similar theme of excellence. It is rewarding for us to read your comments. Thank you for being a loyal customer through the years.

December 08, 2021

Doug is a great knowledgeable helpful advisor. Finished my car when promised. Would recommend him and smythe to anyone that has a Volvo More

by New Vehicle Shopping
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Doug MacAdam
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 19, 2021 -

Smythe Volvo responded

Great review! Thank you for taking the time to share your experience of Doug in our service department. Doug is a true professional and a strong member of our team.

December 06, 2021

Dina is the best advisor that I have ever dealt with! By far the best service department of any Volvo dealer in the North Jersey Ave. Smythe Rocks! More

by daniel.mccarthy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Regina Krauza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dina Thomson
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Dec 08, 2021 -

Smythe Volvo responded

“Smythe Volvo Rocks!” - thank you for saying so and Dina is awesome. We are fortunate to have such a strong team and to have such great customers like you.

December 06, 2021

Doug and the team were responsive and easy to work with. One of the best experiences so far More

by dstolzer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Doug MacAdam
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tina Dewald
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 08, 2021 -

Smythe Volvo responded

We appreciate you taking the time to post this five star review about Doug and our team in service. We appreciate your business.

December 06, 2021

The service department at Smythe is truly outstanding. The reason why I currently have two Volvos from Smythe. All of the service people are honest and easy to work with. Thank you Smythe for investing in More

by jwkw
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Flanagan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sean Flanagan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tom Coward
5.0
This rating includes all reviews, with more weight given to recent reviews.
Doug MacAdam
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tina Dewald
5.0
This rating includes all reviews, with more weight given to recent reviews.
Regina Krauza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Terry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dennis Jeffers, Dina Thomson, Lupita Padilla
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Dec 08, 2021 -

Smythe Volvo responded

This is a wonderful review and very rewarding for everybody in our service department and our business. Thank you for taking the time to post these kind words. We appreciate your business and look forward to seeing you the next time around.

December 06, 2021

Doug always exhibits excellent customer service skills. He listens carefully to my description of issues, then keeps me updated as to the diagnostic and repair process. I truly appreciate his patience and More

by Lisa
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Doug MacAdam
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 08, 2021 -

Smythe Volvo responded

We agree with you Doug is patient, kind and a terrific representative. He is a strong member of our team. Thank you for taking the time to post these kind words.

December 06, 2021

Brought car in for warranty work. Tom was our advisor. Having been a member of the “Smythe Volvo Family” since 1998, we knew everything would go well. And, it sure did. As always, professional, personable More

by MikeLovesSmythe
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Coward
5.0
This rating includes all reviews, with more weight given to recent reviews.
Regina Krauza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dina Thomson
Report | Print
Dec 08, 2021 -

Smythe Volvo responded

This is a wonderful review and thank you for taking the time to post it. We are very fortunate to have our customers feel like they are part of the family. Thank you for your loyalty and we look forward to seeing you the next time in our service drive.

December 06, 2021

We've been coming to Smythe since 1999. We're on our 4th Volvo. We always look forward to our scheduled maintenance and visit with Tom Coward. More

by Saad Hajidin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Coward
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 08, 2021 -

Smythe Volvo responded

We are fortunate to have such loyal customers like yourself. From 1999 to now! Thank you for taking the time to post this five star review and post these kind words regarding Tom. He’s a strong member of our team.

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