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Smythe Volvo - Service Center

Summit, NJ

4.9
1,234 Reviews

1,234 Reviews of Smythe Volvo - Service Center

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January 27, 2021

I never want to bring my car anywhere but Smythe Volvo ever again. I have leased and bought cars from different dealerships in the past and this one by FAR has the best service. Everyone was friendly, qui More

by sammibongo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dennis Jeffers
Feb 02, 2021 -

Smythe Volvo responded

Thank you very much for this wonderful review. We are fortunate to have such a great team and we’re fortunate to have customers like you. We appreciate your compliments and we appreciate your business.

January 27, 2021

Smythe did a great job with my car services. The staff kept me updated with the status of my car through the day they worked on it. The turn around time was fast. More

by Samya
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Regina Krauza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brandon Zimmerman
Feb 02, 2021 -

Smythe Volvo responded

Thank you for posting this great review of our service department. We respect our customers time and do our best to return vehicles to our customers fixed right and on time.

January 24, 2021

Roger and Michael took a very personal approach in helping me address some concerns on my car and get it to the sophisticated look I was hoping for. Both went above and beyond. Ryan Doremus (my tech) More

by stephenwyker
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Watson, Roger Davis
Jan 25, 2021 -

Smythe Volvo responded

Very glad to hear that Ryan, Roger and Michael took good care of you. Thank you for taking the time to share your experience of our service department. We appreciate your business

January 13, 2021

Dennis was an absolute pleasure to work with. This is the first time getting my car serviced at Smythe Volvo and if I ever need any other services I am 100% coming back to Dennis amd his service team! The en More

by admatos21
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dennis Jeffers, Ernest Gomez
Jan 19, 2021 -

Smythe Volvo responded

This is a great review and very rewarding for our entire service staff to read. Dennis is a true professional and our whole team is very careful and making sure our customers feel comfortable in the midst of this pandemic. Thank you for taking the time to share your experience

January 06, 2021

Everyone is super friendly, doesn’t matter the department, sales, service. Great experience all around. My wife and I got a Volvo and quickly moved to a second one. Don’t believe I will be driving More

by Miguel Martins
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kyle Jackson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 11, 2021 -

Smythe Volvo responded

This is an awesome review and very rewarding for us to read that people from all departments were super friendly. Thank you for your loyalty It is great to see you buying another Volvo. We look forward to seeing you in the service drive at your first schedule maintenance.

December 29, 2020

She is excellent and called me for the parts for the recall for the seat belt of my V60. Thank you very much Tina!! Happy Holidays More

by pauljndeleon
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jan 02, 2021 -

Smythe Volvo responded

Tina, in our service department, is a master at follow up. She is one of the reasons our service department performs so well. Thank you for taking the time to share your experience. It is very rewarding for Tina and our whole service team to receive reviews like this. Thank you for choosing Smythe Volvo.

December 23, 2020

The service was wonderful, and friendly. Tom Coward was very helpful and professional. I received excellent service. I would recommend Symythe Volvo. Thank you. Happy Holidays! More

by anmarch2001
Recommend Dealer
Yes
Employees Worked With
Tom Coward
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 02, 2021 -

Smythe Volvo responded

Thank you for your recommendation and for this wonderful review. Tom Coward, in our service department, is a pleasure to deal with and we appreciate you saying so. We look forward to seeing you your next time in. Be safe.

December 21, 2020

Dennis is always professional. My car was ready when expected and nicely washed after service. Excellent service and very easy experience as always! Thank you again!! More

by J.D.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dennis Jeffers
Jan 02, 2021 -

Smythe Volvo responded

Thank you for taking the time to share your experience and complement Denis and our service team. It is rewarding to read your words. Thank you for choosing Smythe Volvo, we appreciate your business.

December 17, 2020

Excellent service! In line with their track record over the past 35 years I have been dealing with them. They are friendly and very knowledgeable. More

by Ty Gunusen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Coward
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 02, 2021 -

Smythe Volvo responded

35 years of doing business with Smythe Volvo is quite a compliment to us. Thank you for your kind words and for taking the time to share your experience.

December 12, 2020

Came in for an oil change on my 2019 Dodge Challenger Scat Pack. Not being a Volvo, Smythe still took in my car. Doug was friendly and professional. And my car was done in a timely manner. More

by Nick S
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Doug MacAdam
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 14, 2020 -

Smythe Volvo responded

We service all makes and models. Thank you for choosing Smythe Volvo to service your car. Doug is a great service advisor and a strong member of our service team. We appreciate you taking the time to share your experience.

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