1,239 Reviews of Smythe Volvo - Service Center
This is why I am a loyal Smythe customer since 2006 We are on car #3 purchased and serviced from Smythe. Great safe cars, excellent and prompt customer service. Friendly staff like Doug. I had a recent We are on car #3 purchased and serviced from Smythe. Great safe cars, excellent and prompt customer service. Friendly staff like Doug. I had a recent flat tire and was rescued, car was fixed within a day, and brought back clean. Made an annoying experienced really only painless. More
Quick and Efficent I needed my tires checked and rotated on short notice before a long trip. I called Doug MacAdam and he was able to fit me into the schedule. Because I needed my tires checked and rotated on short notice before a long trip. I called Doug MacAdam and he was able to fit me into the schedule. Because he would be off the day I was scheduled for he made sure Tom Coward was expecting me. In and out! More
Amazing! So great! My car was ready so fast and they did an amazing job! Highly recommend it there! Will definitely be coming back! Very friendly and professio So great! My car was ready so fast and they did an amazing job! Highly recommend it there! Will definitely be coming back! Very friendly and professional customer service. More
Service and maintenance excellevt The entire department and in particular Michael are helpful, professional, quick and particular. I would highly recommend to other customers. Also a The entire department and in particular Michael are helpful, professional, quick and particular. I would highly recommend to other customers. Also a pleasant area to wait with all I needed. More
Top-notch service! I was very impressed with the friendliness and responsiveness of Mike Mitchko in Parts as well as Michael Watson and Regina in Service. Nice to see t I was very impressed with the friendliness and responsiveness of Mike Mitchko in Parts as well as Michael Watson and Regina in Service. Nice to see that there are still some very professional and motivated dealership staff around in these days of high turnover and disinterested dealership employees. More
Always fantastic! I purchased my Volvo from Smythe three weeks ago but when a problem arose with the Blind Spot Information System, I had to take it to my local Volvo d I purchased my Volvo from Smythe three weeks ago but when a problem arose with the Blind Spot Information System, I had to take it to my local Volvo dealership since I live in Northern Virginia. The local dealership insisted that I pay for their repair even though it should have been covered under warranty, insinuated that possibly I had caused the problem in the short time I had the car and did not return my phone calls requesting clarification. Thank goodness for Smythe, Bob Cerza and Gabe Levy! Not only did they contact the local dealership to get more information and try to resolve the issue, but when they did not get any cooperation from the local dealership, they told me not to worry, that they would reimburse me for the cost of the repair. Truly, Smythe is the best at sales - and service. More
Never disappointed! My car is always taken care of and ready quickly! Staff is very accomadating, professional and kind. It is always a great experience coming here! My car is always taken care of and ready quickly! Staff is very accomadating, professional and kind. It is always a great experience coming here! More
Michael was awesome Michael went beyond my expectations and it’s hard to do that. Courteous, knowledgeable, and genuine. I will continue with smythe because of him. He is Michael went beyond my expectations and it’s hard to do that. Courteous, knowledgeable, and genuine. I will continue with smythe because of him. He is also very kind. More
Great Service I recently was driving down River Road when I struck a pothole and my TPMS light came on. I pulled into Smythe Volvo service department to have them t I recently was driving down River Road when I struck a pothole and my TPMS light came on. I pulled into Smythe Volvo service department to have them take a look at my tires because I was afraid of driving on a flat. Micheal Watson assisted me and took care of my car in a quick manner. Even though I do not own a Volvo I would absolutely recommend Smythe Volvo to anybody that does. More
Highest standard of service For the past 20 years we have bought our Volvo vehicles and always had the vehicles serviced at Smythe Volvo of Summit. The level of customer service For the past 20 years we have bought our Volvo vehicles and always had the vehicles serviced at Smythe Volvo of Summit. The level of customer service and satisfaction has only gotten better. We have worked with Dennis most of the time, but each and every staff member is a winner. More