Smythe Volvo - Service Center

Great Service As Usual I brought my 2011 Volvo S60T6 in for a warranty repair. My service advisor was Dina Thomson who handled the entire process professionally and efficie I brought my 2011 Volvo S60T6 in for a warranty repair. My service advisor was Dina Thomson who handled the entire process professionally and efficiently. The repairs were complex and required that my vehicle be at Smythe for almost 2 weeks. I was given a 2019 XC60 as a loaner which softened the blow. The repairs were performed by Casey Keppler who went over and above to insure that everything was working perfectly. The service department at Smythe is the "gold standard" for any dealership. It's always a pleasure working with Dina and Dennis Jeffers. More

Superb service and very attentive employees, We have been going to Smythe Volvo since 1985 where we bought our first Volvo. In all these years we could not be more pleased with the attention, We have been going to Smythe Volvo since 1985 where we bought our first Volvo. In all these years we could not be more pleased with the attention, efficiency and friendliness of the employess, in particular Doug and Tom. They always go out of their way to go above and beyond the threshold of excellence. Last week our car had to stay outside at Smythe and when we picked it up Tom had started the car for us so the frost was defrosted and cozy inside. This is just one of the reasons why we always enjoy going to Smythe no matter what is wrong with our cars. Kudo to these fine gentlemen!! Norman and Irene Schaefer More

Service department My experience with Dina Thomson has always been courteous and helpful. She goes above and beyond expectations taking her time to explain what is goin My experience with Dina Thomson has always been courteous and helpful. She goes above and beyond expectations taking her time to explain what is going to be done during this service. She is always very professional. It is a pleasure to work with her. More

Bregman 2010 XC90 Service Tom Coward and the entire Smythe did a great job for whole service appointment. Good communications and good service. Tom and the team was proactive Tom Coward and the entire Smythe did a great job for whole service appointment. Good communications and good service. Tom and the team was proactive and responsive. More

A big thank you to the service department ! And a big thank you to Dennis, too. Dennis is super helpful, and he always does everything with a smile! ! And a big thank you to Dennis, too. Dennis is super helpful, and he always does everything with a smile! More

Tires Efficient, fast, service manager Regina was extremely helpful. My car was done as expected. I couldn't be more happier with the service. THANK YOU Li Efficient, fast, service manager Regina was extremely helpful. My car was done as expected. I couldn't be more happier with the service. THANK YOU Lisa More

Sunroof Leak Professionally Addressed Tom and crew successfully and timely addressed a clogged sunroof drain on my 2015 certified pre-owned XC60. Upon pulling out of a parking lot, approx Tom and crew successfully and timely addressed a clogged sunroof drain on my 2015 certified pre-owned XC60. Upon pulling out of a parking lot, approximately half a gallon of water flowed out onto the passenger side floor from behind the glove box. This occurred the week after purchasing the vehicle. Although frustrated and disappointed at the time, I am happy to report that the issue was addressed properly the first time. After experiencing similar heavy rain, not a drop has leaked into the car since the repair. Tom and the service staff were extremely professional and took the time to explain the issue and the repair. The vehicle was done when promised. I am very pleased with the service department and appreciate their quick, courteous and professional service. More

Michael and Crew got me to California. My V70 had a few problems that needed to be addressed before I took part in my cross country trip. Michael Diagnosed all the problems and got them tak My V70 had a few problems that needed to be addressed before I took part in my cross country trip. Michael Diagnosed all the problems and got them taken care of in a couple days. Low and behold, I made it! Thanks Mike! More

Decency and efficiency I had a small, but perplexing technological glitch in my brand new XC40. All hands on deck appeared to straighten the problem out, I felt like the ent I had a small, but perplexing technological glitch in my brand new XC40. All hands on deck appeared to straighten the problem out, I felt like the entire crew sincerely cared about my predicament and were solely concerned with solving the issue as promptly as they could,....and they did! Kudos to Regina, Charles, Dina, Lisa and Andy. I highly recommend their service department with neither hesitation nor reservation! More

Second time back on a tranmission glich on a recently purchased used XC90. Dealership stepped up and took care of the issue by replacing it at no charge. Exceeded my e on a tranmission glich on a recently purchased used XC90. Dealership stepped up and took care of the issue by replacing it at no charge. Exceeded my expectations. Amazing service from Mike Watson. Regina, the service manager, is outstanding! Not only does she understand vehicles but knows how to resolve issues so that you walk away feeling more than satisfied. Regina rocks! Excellent team! More