1,240 Reviews of Smythe Volvo - Service Center
Excellent service by professional and courteous staff I have always had excellent experience with the Smythe Volvo Service staff. Doug MacAdam and Tom Coward for almost 25 years have provided me with sup I have always had excellent experience with the Smythe Volvo Service staff. Doug MacAdam and Tom Coward for almost 25 years have provided me with superior service. They are courteous, professional and knowledgeable. More
Amazing customer service I came in with a recurring problem in my new XC90 and left with the problem fixed plus a HUGE positive surprise from the service department. Regina a I came in with a recurring problem in my new XC90 and left with the problem fixed plus a HUGE positive surprise from the service department. Regina and Dennis took care of me, to accommodate me for the inconvenience of having to bring my new car in twice within a few weeks, for the same problem. I have always had a positive experience, both in the sales and service departments, at Smythe Volvo, but Regina went out of her way to make sure I was taken care of and left as a happy customer. I highly recommend Smythe Volvo if you are looking for a friendly, reliable dealership. THANK YOU, THANK YOU, THANK YOU!!! More
Excellent I worked with Doug in the service department and found him to be extremely courteous, professional and knowledgeable. He stands behind what he says an I worked with Doug in the service department and found him to be extremely courteous, professional and knowledgeable. He stands behind what he says and delivers. More
Loved it! It was such a great experience bringing my car in for its first service at Smythe Volvo! Sales helping me with my appointment and service for keeping It was such a great experience bringing my car in for its first service at Smythe Volvo! Sales helping me with my appointment and service for keeping me in the loop on where my car was and hooking me up with a loaner car on short notice. Thank you! More
Honest with High Integrity I had a great experience in service and this team solved a long-standing issue with my 2004 S40 not being able to pass emissions. Tom C was great but I had a great experience in service and this team solved a long-standing issue with my 2004 S40 not being able to pass emissions. Tom C was great but special thanks and callout to James for identifying the front and rear oxygen sensors were installed in the opposite positions (from a different service center before I went to Smythe.) I had been prepared to purchase a new rear sensor and due to James discovery I did not need that installed and my car finally passed emissions. I can't thank James enough for demonstrating such honestly and high integrity. More
Excellence! I am thrilled with the customer service of the folks at Smythe Volvo - my experience with Dennis was top notch. He is a kind, considerate and though I am thrilled with the customer service of the folks at Smythe Volvo - my experience with Dennis was top notch. He is a kind, considerate and thoughtful individual. Unfortunately due to business reasons I had to give up my Volvo but I still come back to the service department with my non-Volvo replacement! This is all due to Dennis and his team. Thanks Dennis!! More
Great service Doug is always a pleasure to work with. Handles all my car needs and keeps me informed throughout the day... Very personalized service!!! Will definit Doug is always a pleasure to work with. Handles all my car needs and keeps me informed throughout the day... Very personalized service!!! Will definitely continue to go there More
Dennis is the BEST: Came for service, now will be buying Dear Smythe CEO/President, I'm writing to let you know what a great ambassador Dennis Jeffers is for Smythe Volvo. Not only is he incredibly profe Dear Smythe CEO/President, I'm writing to let you know what a great ambassador Dennis Jeffers is for Smythe Volvo. Not only is he incredibly professional, he is understanding, empathetic and truly costomer-focused. I came in for service, and he was incredibly patient, and is so good at what he does I'm now going to be coming back to buy my next car from Symthe! You need to know that your business is duly and tremendously represented by an employee like Dennis. He is a true asset to Smythe Volvo. More
Very happy customer I chose this dealership, which is not the closest one to me, for my first service on my new Volvo after reading reviews. I was greeted very nicely by I chose this dealership, which is not the closest one to me, for my first service on my new Volvo after reading reviews. I was greeted very nicely by Dina and Regina, and the service was impeccable - they worked very quickly and efficiently, and explained the process to me well. The waiting room was well maintained, and all of the staff members I encountered were polite and helpful. More
done right the first time Service Advisor Doug M. listened carefully to my reason for service, asked great questions, examined my car & got his best mechanics on the job immedi Service Advisor Doug M. listened carefully to my reason for service, asked great questions, examined my car & got his best mechanics on the job immediately. Although I wasn't in a rush & was content to relax in the customer lounge, he got the job done ahead of schedule & importantly, perfectly, the first time. I'll admit, I can be a bit of a perfectionist, and Doug & his team get it, they do top tier quality work the first time at every visit. I appreciate their commitment to quality, and keeping me moving forward. Although 17 years have elapsed since our V70 rolled off the line, Doug & his team keep it running like new. I appreciate Doug's expertise, advise, and the skill of his team. More