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Smythe Volvo - Service Center

Summit, NJ

4.9
1,247 Reviews

1,247 Reviews of Smythe Volvo - Service Center

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January 30, 2016

Went in feeling upset, left happy Went in feeling frustrated about the possible repairs on my car. When I entered dealership it seemed rather busy so I figured it would be a wait. Mr. More

by Mike83
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Plesh
Feb 04, 2016 -

Smythe Volvo responded

We are glad to have gotten your XC60 back on the road again! We know that having unexpected issues can be worrying and at Smythe Volvo we work are hardest to make sure that you can get back on the road as timely and safely as possible! Thank You! #VolvoForLife

January 29, 2016

Above Expectations I recently brought my car in for routine service. Travis in the service department took great care of me. He made sure to thoroughly explain what was More

by harlesburg37
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Travis LaFever
Feb 04, 2016 -

Smythe Volvo responded

Great to hear! Smythe Volvo prides itself in being one of the leading NJ dealerships in customer satisfaction and service and we are glad that your experience with us has lived up to our reputation! Thank You!

January 28, 2016

Timely service I took my Volvo in for service and I was taken care of by Travis. He was very pleasant and answered all questions that I had. The service on my car wa More

by Jets80
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Travis LaFever
Jan 28, 2016 -

Smythe Volvo responded

We are happy that our service department was able to get you back on the road safety and in a timely fashion. We are also delighted to hear that Travis was pleasant and that your overall experience was good. Thank You!

January 21, 2016

Good and convenient Their new drive up to the service counter facility is very convenient. They always provide prompt and courteous service for our leased cars. I also More

by GoVolvoXC60
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Travis LaFever
Jan 21, 2016 -

Smythe Volvo responded

We are glad that Travis was able to make you service pleasant! Our service department is dedicated to making your service experience friendly and convenient. Thank You.

January 18, 2016

Emergency repairs no problem This visit was an emergency repair and my car was towed in. Not only was the service department able to accommodate me but they did so cheerfully, ef More

by Joni
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Coward
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 19, 2016 -

Smythe Volvo responded

Smythe Volvo is here for you and your safety! We are glad that we got your Volvo back on the road again as your safety and satisfaction is of utmost importance. Thank you for being a loyal member of the Smythe Volvo family for 17 years and we hope to see you back for all of your Volvo needs 17 years on! Thank You. #VolvoForLife

January 17, 2016

Routine maintenance My car was due for regular maintenance so I scheduled an appointment to bring it in. They performed the service while I waited in their modern and com More

by Volvomomma
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Coward
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 19, 2016 -

Smythe Volvo responded

Great to hear! Our staff and dealership work around you to deliver a comfortable and courteous experience! We are glad to have another satisfied member of the Smythe Volvo family. Thank You.

January 06, 2016

Service with a smile! Brought my car in for an unscheduled service. Tony Plesh took great care of me when I arrived and arranged for car service to my office and back when More

by whaemmer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Flanagan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tom Coward
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tony Plesh
Jan 15, 2016 -

Smythe Volvo responded

At Smythe Volvo we work hard to deliver an experience that lives up to our standards. It is great that our service department was able to help you with car, making sure that you are back on the road safe and sound! Thank You

December 31, 2015

Excellent service Came in for standard maintenance. Tony as always is a cut above the rest! Great communication! Excellent experience! See you again at the next service More

by S.park
Customer Service
Recommend Dealer
Yes
Employees Worked With
Tony Plesh
Jan 15, 2016 -

Smythe Volvo responded

We are happy that Tony was able to make your experience excellent! Thank You!

December 19, 2015

Excellent, as always The team at Smythe Volvo is kind, courteous, and efficient. The service is terrific, and I am able to work in a very comfortable environment while I w More

by paulmlimperopulos
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Dennis Jeffers
Dec 28, 2015 -

Smythe Volvo responded

Our goal at Smythe Volvo is to give you a professional and courteous experience and we are pleased to have done so for you! Thank You!

December 15, 2015

Excellence, again! Even on short notice they were, as always, prompt, courteous and ready on time. I trust Doug and the crew to take care all my concerns. More

by John O'C
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dec 28, 2015 -

Smythe Volvo responded

We are happy to have been able to provide you with a exceptional experience. Thank you!

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