Smythe Volvo - Service Center

Great Service I have been a long standing customer at Volvo. One thing that stands out is the level of service I get when I need to bring the car in. Most times, I I have been a long standing customer at Volvo. One thing that stands out is the level of service I get when I need to bring the car in. Most times, I have Nick Pavano servicing me. He always makes sure I'm aware of what repairs need to be done, gives great advice, goes the extra mile and treats me like a valued customer. I could go elsewhere to get repairs/maintainence done but I don't. I like going where I'm treated like "a cousin". More

Two Recent Repairs I have had to bring in two different cars for two different reasons in the past week or so. I purchased both cars at Smythe and continue to service t I have had to bring in two different cars for two different reasons in the past week or so. I purchased both cars at Smythe and continue to service them there. In fact, we purchased our first car from them in 1993 and have been loyal customers since that time. Given the amount of choices we have in the area, I have to say that Smythe goes the extra mile (no pun intended) and really earns our business. I am continually impressed by the personnel there and their deep interest in doing what is right and making sure we have the best experience possible. I like the new dealership and enjoy the waiting time in the new lounge area. My most recent experience was today when I had a new set of tires installed and a brake pad replacement. Both were done as promised and it is amazing what a new set of tires feel like compared to the old ones. Nick did a great job advising me about the tires (I had come in to have one repaired) and for also seeing that the brakes needed attention. My trust in the team gave me confidence that the new set of tires was appropriate and confirmed a suspicion that I had. While I was there, I was also able to order a part for one of my cars and Scott did a great job locating it and ordering it for me. I also recognize some of the others who helped me on my last visit (Tom, Tina and Doug). Tony continues to be a big help in making sure I am well taken care of. Thanks to the team! More

Efficient, Compitent and Courteous Doug handled my mirror and tire problems with efficiency. I would recommend always Smythe. Having had several accidents caused my others Doug was Doug handled my mirror and tire problems with efficiency. I would recommend always Smythe. Having had several accidents caused my others Doug was exceptional while helping me. More

Service is always exceptional. Tom Coward and the other employees are always usurious and helpful. They clearly explain any problems with my vehicle and service, even non-rutine, is Tom Coward and the other employees are always usurious and helpful. They clearly explain any problems with my vehicle and service, even non-rutine, is always hassle free. I rely on a loner car when mine is in for maintenance. This is a vital and valued service. More

Always the best I brought my 2010 XC70 in for normal scheduled service. Doug called to let me know the tires were getting low on tread. He gave me a very good deal on I brought my 2010 XC70 in for normal scheduled service. Doug called to let me know the tires were getting low on tread. He gave me a very good deal on the tires and got me a rebate from Michelin. I'll enjoy my vacation trip next week, with the confidence that Doug always brings. More

Out of Town Service Assistance While visiting family out of town we experienced low tire pressure warnings on our new Volvo V60. We were unable to resolve by routine inflation to While visiting family out of town we experienced low tire pressure warnings on our new Volvo V60. We were unable to resolve by routine inflation to correct pressure. Before heading home to Florida we took the chance and drove to Smythe Volvo and Nick Pavano assisted us. He had an extremely busy service shop but was willing to take a look at the situation and within 15 minutes he was able to resolve the problem and had us back on the road. We couldn't be more appreciative of the service we received from Nick!! More

Courteous & efficient service. Nick Pavano is awesome! He efficiently took care of our 60,000 mile service and replaced an old tire. In addition, he noticed that I had left my mob Nick Pavano is awesome! He efficiently took care of our 60,000 mile service and replaced an old tire. In addition, he noticed that I had left my mobile phone in the loaner vehicle and handed it to me as I was driving off the lot. A great eye for detail! Thanks and we'll be back! More

Great service department Everytime I bring my car in for service, they do a great job. This time I dealt with Dennis Jeffers and he was so helpful. He explained everything a Everytime I bring my car in for service, they do a great job. This time I dealt with Dennis Jeffers and he was so helpful. He explained everything and made sure everything was complete in a timely manner. He truly went above and beyond. I would definitely recommend purchasing and servicing a car from Smythe Volvo. More

Done right the 1st time. When you're sick, do you go to a veterinarian? Of course not. You need a highly trained & specialized Doctor. Same thing w/ your Volvo. It's a b When you're sick, do you go to a veterinarian? Of course not. You need a highly trained & specialized Doctor. Same thing w/ your Volvo. It's a better value to have a Smythe Volvo Factory Trained Technician diagnose your issue correctly & complete a flawless repair the 1st time w/ the same high quality parts the car came with (not cheap aftermarket parts that fail early), than gamble with a local mechanic who doesn't specialize in Volvo, is not Factory Trained, & doesn't install genuine Volvo parts on your car. There's an old adage "Jack of all trades is master of none." Go where the knowledge is. I'm listened to, heard, and get valuable advise from my Service Advisor Doug. They've a new comfortable customer lounge. Work is done right the 1st time. Whether it's commuting, summer vacation, or cross country road trip, I value having the confidence that my car is completely serviced. No drama-never had a car break down & plan to keep it that way. I value my time, & so do they. Thanks Doug, Brad, Scott, Greg, & the good folks at Smythe Volvo. More

Scheduled maintenance I brought my 2014 XC90 in for a routine maintenance. The team, led by Tom Coward, did an excellent job. Tom explained exactly what was going to be d I brought my 2014 XC90 in for a routine maintenance. The team, led by Tom Coward, did an excellent job. Tom explained exactly what was going to be done to the car and he kept me posted throughout the day. The car was ready when promised. I couldn't ask for a better customer service experience. More