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Smythe Volvo - Service Center

Summit, NJ

4.9
1,247 Reviews

1,247 Reviews of Smythe Volvo - Service Center

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July 27, 2015

Courteous & efficient service. Nick Pavano is awesome! He efficiently took care of our 60,000 mile service and replaced an old tire. In addition, he noticed that I had left my mob More

by David
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Pavano
Jul 28, 2015 -

Smythe Volvo responded

We are always looking out for our customers and your experience with us is of utmost importance. We love hearing stories like this and it tells us that we are doing something right. We always look to improve so thank you and we hope to service your car for 100,000 miles on!!

July 25, 2015

Great service department Everytime I bring my car in for service, they do a great job. This time I dealt with Dennis Jeffers and he was so helpful. He explained everything a More

by kh
Customer Service
Recommend Dealer
Yes
Employees Worked With
Dennis Jeffers
Jul 27, 2015 -

Smythe Volvo responded

We are so happy to hear that your visit to our service department was a amazing one. Unlike other dealerships, we want to make sure that the customer has first hand knowledge of everything being done to the car. Thank you so much for thinking of us and continuing your service here at Smythe Volvo.

July 11, 2015

Done right the 1st time. When you're sick, do you go to a veterinarian? Of course not. You need a highly trained & specialized Doctor. Same thing w/ your Volvo. It's a b More

by volvorob
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Brad M.
Jul 13, 2015 -

Smythe Volvo responded

Well, for once we are speechless. Thank you so much VolvoRob, your love for Smythe Volvo was heard loud and clear and it was met with smiles all around. We value ourselves to make sure that our customers get top notch service when they walk through our doors. Its customers like you that make us who we are today. Can't wait to see you again!

July 08, 2015

Scheduled maintenance I brought my 2014 XC90 in for a routine maintenance. The team, led by Tom Coward, did an excellent job. Tom explained exactly what was going to be d More

by SusanH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jul 17, 2015 -

Smythe Volvo responded

Hi Susan, We at Smythe know that in order to keep our beloved Volvos running a long life, we need to make sure that everything is in working order. So when you come in for service, we want to make sure you are fully briefed as to what your car needs. Thank you so much for being a part of the Smythe Volvo family. Volvo For Life

July 06, 2015

Smythe Volvo Nick and the whole service team at Smythe definitely make my life easier. They are always courteous and friendly. The service is always done on time a More

by bhandal
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Pavano
Jul 17, 2015 -

Smythe Volvo responded

Thank you so much for choosing Smythe Volvo for your service needs. We are so proud that you are part of our Volvo family.

July 01, 2015

Very satisfied with service performed on S60 I took my Volvo to Smythe to resolve a service message related to "Oil". NicK Pavano called me to explain the cause that was identified and the re More

by Susan 1129
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Pavano
Jul 17, 2015 -

Smythe Volvo responded

Hi Susan, Your continued loyalty is amazing. Thank you so much for always thinking of us for your Volvo Needs.

June 28, 2015

service this was our first service call for our new car. they finished the work when they said they would and we were able to use a loaner car. perfect More

by BAL
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Nick Pavano
Jul 17, 2015 -

Smythe Volvo responded

Thank you so much for choosing Smythe Volvo for your first service call. We take pride in making sure whether it's a new car or used car, that all cars that come into our service bay get the best attention. Volvo For Life

June 23, 2015

service the service department at smythe Volvo, is unsurpassed, everyone is helpful and understanding and makes sure you are satisfied. when it comes time for More

by c70
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dennis Jeffers, service
Jul 17, 2015 -

Smythe Volvo responded

It makes us smile to know you had an amazing experience here at Smythe Volvo. Our customers, their cars...that is our priority. To know that you came to our showroom and left with a smile on your face, that made our day. Volvo For Life

June 18, 2015

Assistance from Doug MacAdam Doug was very helpful with my service of my V60. He reviewed all the service issues and my car was promptly serviced and delivered on time with out a More

by Peter B L
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jul 17, 2015 -

Smythe Volvo responded

Thank you so much Peter for choosing Smythe Volvo to service your Volvo. Our staff is always more than happy to help all our customers with any service issues they might have. Volvo For Life

June 07, 2015

Great Service I recently took my Volvo in for routine maintenance. Nick Pavone could not have been more helpful. He explained what they were going to check for, the More

by VolvoLover
Recommend Dealer
Yes
Employees Worked With
Other Employees : Nick Pavano
Jul 24, 2015 -

Smythe Volvo responded

Your experience and feedback means a lot to us so we are happy that we were able to service your car quickly and were able to leave you a happy and satisfied customer. Thank you of choosing us for servicing and hope to help you with all of your Volvo needs in the future.

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