1,233 Reviews of Smythe Volvo - Service Center
Customer service Nick and all of the service representatives are wonderful! They are knowledgeable, polite and always explain issues to me in a way I can understand. Nick and all of the service representatives are wonderful! They are knowledgeable, polite and always explain issues to me in a way I can understand. Always feel well taken care of there. Great dealer experience. More
Emergency repair of S80. We have been with Smythe Volvo for over ten years. We currently own two older Volvos, a 2004 Volvo XC-90 and a 2008 S80. We can think of no other plac We have been with Smythe Volvo for over ten years. We currently own two older Volvos, a 2004 Volvo XC-90 and a 2008 S80. We can think of no other place to have the servicing of these vehicles. Every time we had an issue the service department has come through with flying colors. This time was no exception. Even though I did not have a scheduled appointment, Doug and Tony got the S80 checked out and repaired. I thought I was going to miss an important meeting but their diligence and hard work allowed the car to be repaired and back on the road in plenty of time. They are truly the best. More
Great Dealership I love how you actually drive your car into the building for service! You are promptly greeted with a smile. Car is cared for efficiently and done r I love how you actually drive your car into the building for service! You are promptly greeted with a smile. Car is cared for efficiently and done right the first time. Over the past 6 months I have been in 3 times for regular maintenance and warranty service. Always the same friendly experience. I had a problem with the leather seat wearing out prematurely. The dealer in Bridgewater where I live said it was not covered by warranty and would not repair. I brought to Smyth. They called Volvo and arranged to have the work done (half Smyth, half Volvo). I know that replacing a front seat on a modern car with all the electronics and gadgetry probably cost with parts a labor a grand or two. So now you know why I drive 45 minutes to go to Smyth rather that the 10 minute drive to the Bridgewater Volvo dealer. Bridgewater is fine and functional. But Smyth is friendly, consistently efficient and outstandingly personable. Both Tom and Dennis in service have always done us right. Even a courtesy hand car wash on the last visit. Kevin the owner is a very nice guy and even remembers us when we come in and he sees us. They have my business and should get yours! More
Helpful, considerate service. Great staff Growing up in Detroit in an automotive family I've seen more than my fair share of dealers - foreign and domestic. As I've moved around the country I' Growing up in Detroit in an automotive family I've seen more than my fair share of dealers - foreign and domestic. As I've moved around the country I've added to the experience having lived in Ohio, Chicago, Minneapolis, northern Michigan and NYC. I have never experienced such wonderful service, friendly staff and ethical / common sense employees. My current experience with Smythe revolves around a Volvo wagon that I'm looking to give to my son later this summer. Given the mileage on the vehicle (230,000) there are some minor issues with the vehicle that the sevice department has been most helpful with, and their work has been first rate. Given my experience, I would highly recommend the deaetship's service department and, given my interaction with others on site, would also recommend purchasing a car there as well. Dennis Jeffers in particular has been outstanding. More
Great experience with Nick! I had a great experience with Nick Pavano in the service dept. on 3/17. He explained everything clearly and updated me several times on what they wer I had a great experience with Nick Pavano in the service dept. on 3/17. He explained everything clearly and updated me several times on what they were doing. This was my first time having my Volvo services at Smythe. I will certainly be back! More
Great Service Again We've been customers of Smythe Volvo for 17 years. There is no better customer experience in any industry. From Sales to Service, this team is truly e We've been customers of Smythe Volvo for 17 years. There is no better customer experience in any industry. From Sales to Service, this team is truly exceptional. This visit to Smythe was for Service for my 2002 XC70 Ocean Race (yes, we keep our Volvos a long time and the Service Team keeps them running excellently). Tony handled this visit and, as usual, was professional, personable, and got the job done right and for a good price. As always guys, thank you. It's a pleasure doing business with "Team Flanagan" at Smythe Volvo. More
Always Great Service This is our fourth Volvo serviced at Smythe. This time Nick was great. He explained everything, Our car was done on time and the work was excellent. This is our fourth Volvo serviced at Smythe. This time Nick was great. He explained everything, Our car was done on time and the work was excellent. Previous great experiences with Sean, Tony, Tom and Doug. More
Service Review Prior to doing the repair, Nick noticed something that needed to be completed on my car that was related to an earlier recall (re:emblem). I have foun Prior to doing the repair, Nick noticed something that needed to be completed on my car that was related to an earlier recall (re:emblem). I have found the entire staff at Smythe Volvo to be very profession and courteous when talking to all customers and their work has never been less than stellar. More
Excellent Dealership We have leased/purchased 7 volvos from Smythe since 1987. We are totally satisfied with the cars and service we have received during that time. Kudos We have leased/purchased 7 volvos from Smythe since 1987. We are totally satisfied with the cars and service we have received during that time. Kudos to Kevin Flanagan and Tom and Nick in service. More
Curteous, Efficient Service All of the employees whom I have dealt with at Smythe Volvo in Summit during the past eighteen years have been courteous and helpful. My experience t All of the employees whom I have dealt with at Smythe Volvo in Summit during the past eighteen years have been courteous and helpful. My experience today is an excellent example. Nick Pavano greeted me by name, as is his habit, and then he attended to my minor problem expeditiously. After my problem was solved, Nick drove my car to the door, where I was waiting ,so that I would not need to walk far on this bitter, cold day. More