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Smythe Volvo - Service Center

Summit, NJ

4.9
1,233 Reviews

1,233 Reviews of Smythe Volvo - Service Center

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June 03, 2015

Customer service Nick and all of the service representatives are wonderful! They are knowledgeable, polite and always explain issues to me in a way I can understand. More

by cargirl
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Pavano
Jul 24, 2015 -

Smythe Volvo responded

Thank you for your review and we are happy to have another satisfied customer. We take pride in customer service and an overall dealership experience that is one step above the rest. Thank you for choosing us!

May 31, 2015

Emergency repair of S80. We have been with Smythe Volvo for over ten years. We currently own two older Volvos, a 2004 Volvo XC-90 and a 2008 S80. We can think of no other plac More

by jcruzesq
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Tony Plesh
Jul 24, 2015 -

Smythe Volvo responded

Staying with Smythe for over 10 years is a big deal!! We thank you for being a part of the Smythe family for this long. Your Volvos are well cared for and we try our hardest to deliver the best experience in a timely manner. Thank you an dee hope to see you back soon.

May 28, 2015

Great Dealership I love how you actually drive your car into the building for service! You are promptly greeted with a smile. Car is cared for efficiently and done r More

by Larry D
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Dennis Jeffers
Jul 24, 2015 -

Smythe Volvo responded

Thank you for your feedback Larry! Its nice to hear that you had a great experience with our service department. Your feedback means a lot to us and we look forward to seeing you for servicing and purchases in the future.

May 16, 2015

Helpful, considerate service. Great staff Growing up in Detroit in an automotive family I've seen more than my fair share of dealers - foreign and domestic. As I've moved around the country I' More

by Oldie87
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
March 18, 2015

Great experience with Nick! I had a great experience with Nick Pavano in the service dept. on 3/17. He explained everything clearly and updated me several times on what they wer More

by Alexruizemail
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Pavano
Mar 23, 2015 -

Smythe Volvo responded

Thank you for taking the time to post about your great first experience here with Smythe Volvo and Nick Pavano in particular. Nick is always extremely thorough in regards to keeping his Service customers as informed and up to date as possible. Nick as well as the rest of us look forward to your second visit and keeping your Volvo running soundly for many years to come. Safe Driving!

March 17, 2015

Great Service Again We've been customers of Smythe Volvo for 17 years. There is no better customer experience in any industry. From Sales to Service, this team is truly e More

by MikeLovesSmythe
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Plesh
Mar 23, 2015 -

Smythe Volvo responded

We deeply appreciate your 17 year loyalty to the Smythe Volvo brand and thank you for the appreciative words about your last visit here. Our Service Manager Tony Plesh has been with us over 13 years and is second to none when it comes to delivering complete customer satisfaction. Tony and the rest of our Service staff are known for always being professional, personable and getting the job done right for a good price. We look forward to keeping your 2002 XC70 Ocean Race running smoothly. Safe Driving!

March 11, 2015

Always Great Service This is our fourth Volvo serviced at Smythe. This time Nick was great. He explained everything, Our car was done on time and the work was excellent. More

by JudyT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Pavano
Mar 16, 2015 -

Smythe Volvo responded

We greatly appreciate your loyalty to Smythe Volvo Service. Nick Pavano is the consummate professional who not only is warm and personable but also extremely knowledgeable and thorough in all things Volvo. Nick along with Sean Flanagan, Tony Plesh, Tom Coward and Doug Macadam form the backbone of an outstanding Smythe Volvo Service Department that always delivers top notch service. We look forward to keeping your vehicles running smoothly for many years to come. Safe Driving!

February 20, 2015

Service Review Prior to doing the repair, Nick noticed something that needed to be completed on my car that was related to an earlier recall (re:emblem). I have foun More

by Ruth
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Pavano
Mar 05, 2015 -

Smythe Volvo responded

Thank you for the appreciative words about our Smythe Volvo Service Department. Nick Pavano, besides being a gentleman, is a knowledgeable and experienced Service Advisor who pays extremely close attention to the needs of his customers as well as their vehicles. You can continue to rely upon us to deliver stellar service to your vehicle. Safe Driving!

February 19, 2015

Excellent Dealership We have leased/purchased 7 volvos from Smythe since 1987. We are totally satisfied with the cars and service we have received during that time. Kudos More

by drhunt
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Nick Pavano
Mar 05, 2015 -

Smythe Volvo responded

We deeply appreciate your 28 year loyalty to the Smythe Volvo brand and are honored that you have chosen us for Sales & Service of your 7 Volvos. Our President Kevin Flanagan and our Service Advisors Tom Coward & Nick Pavano have close to 60 combined years of service to Smythe Volvo. That sort of continuity in employment has helped lead to the level of excellence that our Sales & Service Departments are known for in the Tri-State area. We look forward to the opportunity of keeping your Volvos running soundly for many years to come. Safe Driving!

February 14, 2015

Curteous, Efficient Service All of the employees whom I have dealt with at Smythe Volvo in Summit during the past eighteen years have been courteous and helpful. My experience t More

by Carol M. Condon
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Travis LaFever. I must have dealt with others listed above, but I do not remember., Tony Plesh, Nick Pavano
Feb 25, 2015 -

Smythe Volvo responded

Thank you Carol for the appreciative words and for eighteen loyal years with Smythe Volvo. We have been blessed with many loyal Service customers like you over the years due to our polite and efficient service. Because of having so many loyal customers, Nick Pavano and our other Service Advisors are on a first name basis with many of them. We hope to continue to earn the right to your business for many years to come. Safe Driving!

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