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1,247 Reviews of Smythe Volvo - Service Center
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June 06, 2015
Warranty work on a tire. Received prompt service for replacing a defective tire. The waiting area is comfortable. The dealership is close to home. Was in and out in no time a Received prompt service for replacing a defective tire. The waiting area is comfortable. The dealership is close to home. Was in and out in no time at all. More
by Char
Employees Worked With
Nick Pavano
June 04, 2015
Service experience I don.t deny that they are the best in the market . I decided to write a review today as I read a review by Larry D dated 5/28/2015 .He had a problem I don.t deny that they are the best in the market . I decided to write a review today as I read a review by Larry D dated 5/28/2015 .He had a problem with the front seat leather. He went to them after the other dealer in Bridgewater told him it's not covered by warranty, they called Volvo & shared the cost half Smythe half Volvo to change the entire seat. I had a driving shaft problem & angel gear for my xc90, this is a mechanical problem , in my opinion should never happened to a low mileage Volvo not a cosmetic thing! They costed me over 5 grands refusing to do even any discount or call Volvo to take responsibility over the car & stand behind their brand. I tried to explain that to the manager, he was polite refusing to do anything. I hope they can understand now what I was trying to say as it's not fair at all. I have Volvo car now for almost 16 years, the other Volvo car I had stayed with me for 11 years. I been with Smythe Volvo now for 4 years since I bought the xc90,everybody there is so nice , the job is always done great, but that was the only time I was not happy. More
by Edward G
June 04, 2015
Great dealership and service. My wife and I have been with Smyth Volvo for years and never had a bad experience. Every time I make a service appointment I contact Nick Pavano, he My wife and I have been with Smyth Volvo for years and never had a bad experience. Every time I make a service appointment I contact Nick Pavano, he has always been professional and courteous. Any and all work is explained in detail and fixed the first time. More
by Anthony
Employees Worked With
Nick Pavano
June 03, 2015
Fantastic service My experience in leasing and having my vehicle serviced at Smythe Volvo is just one I won't give up. I love the people there they have an attitude tha My experience in leasing and having my vehicle serviced at Smythe Volvo is just one I won't give up. I love the people there they have an attitude that you just want to be around. Kindly friendly and just human. The sales people are great and courteous and my service professional Nick who takes care of my car is just one up from anyone I would want to have the pleasure of dealing with so helpful it goes beyond. I am very grateful to have found these people and will continue to establish this repor that is leasing again and going out of my way to have the vehicle serviced there only because it is very satisfying and totally benefitting to myself and my family who also owns Volvos. Thanks Smythe Volvo Bob. More
by BobbyB
Employees Worked With
356032, Tom Rzasa, Nick Pavano
June 03, 2015
Customer service Nick and all of the service representatives are wonderful! They are knowledgeable, polite and always explain issues to me in a way I can understand. Nick and all of the service representatives are wonderful! They are knowledgeable, polite and always explain issues to me in a way I can understand. Always feel well taken care of there. Great dealer experience. More
by cargirl
Employees Worked With
Nick Pavano
May 31, 2015
Emergency repair of S80. We have been with Smythe Volvo for over ten years. We currently own two older Volvos, a 2004 Volvo XC-90 and a 2008 S80. We can think of no other plac We have been with Smythe Volvo for over ten years. We currently own two older Volvos, a 2004 Volvo XC-90 and a 2008 S80. We can think of no other place to have the servicing of these vehicles. Every time we had an issue the service department has come through with flying colors. This time was no exception. Even though I did not have a scheduled appointment, Doug and Tony got the S80 checked out and repaired. I thought I was going to miss an important meeting but their diligence and hard work allowed the car to be repaired and back on the road in plenty of time. They are truly the best. More
by jcruzesq
May 28, 2015
Great Dealership I love how you actually drive your car into the building for service! You are promptly greeted with a smile. Car is cared for efficiently and done r I love how you actually drive your car into the building for service! You are promptly greeted with a smile. Car is cared for efficiently and done right the first time. Over the past 6 months I have been in 3 times for regular maintenance and warranty service. Always the same friendly experience. I had a problem with the leather seat wearing out prematurely. The dealer in Bridgewater where I live said it was not covered by warranty and would not repair. I brought to Smyth. They called Volvo and arranged to have the work done (half Smyth, half Volvo). I know that replacing a front seat on a modern car with all the electronics and gadgetry probably cost with parts a labor a grand or two. So now you know why I drive 45 minutes to go to Smyth rather that the 10 minute drive to the Bridgewater Volvo dealer. Bridgewater is fine and functional. But Smyth is friendly, consistently efficient and outstandingly personable. Both Tom and Dennis in service have always done us right. Even a courtesy hand car wash on the last visit. Kevin the owner is a very nice guy and even remembers us when we come in and he sees us. They have my business and should get yours! More
by Larry D
May 16, 2015
Helpful, considerate service. Great staff Growing up in Detroit in an automotive family I've seen more than my fair share of dealers - foreign and domestic. As I've moved around the country I' Growing up in Detroit in an automotive family I've seen more than my fair share of dealers - foreign and domestic. As I've moved around the country I've added to the experience having lived in Ohio, Chicago, Minneapolis, northern Michigan and NYC. I have never experienced such wonderful service, friendly staff and ethical / common sense employees. My current experience with Smythe revolves around a Volvo wagon that I'm looking to give to my son later this summer. Given the mileage on the vehicle (230,000) there are some minor issues with the vehicle that the sevice department has been most helpful with, and their work has been first rate. Given my experience, I would highly recommend the deaetship's service department and, given my interaction with others on site, would also recommend purchasing a car there as well. Dennis Jeffers in particular has been outstanding. More
by Oldie87
Employees Worked With
March 18, 2015
Great experience with Nick! I had a great experience with Nick Pavano in the service dept. on 3/17. He explained everything clearly and updated me several times on what they wer I had a great experience with Nick Pavano in the service dept. on 3/17. He explained everything clearly and updated me several times on what they were doing. This was my first time having my Volvo services at Smythe. I will certainly be back! More
by Alexruizemail
Employees Worked With
Nick Pavano
March 17, 2015
Great Service Again We've been customers of Smythe Volvo for 17 years. There is no better customer experience in any industry. From Sales to Service, this team is truly e We've been customers of Smythe Volvo for 17 years. There is no better customer experience in any industry. From Sales to Service, this team is truly exceptional. This visit to Smythe was for Service for my 2002 XC70 Ocean Race (yes, we keep our Volvos a long time and the Service Team keeps them running excellently). Tony handled this visit and, as usual, was professional, personable, and got the job done right and for a good price. As always guys, thank you. It's a pleasure doing business with "Team Flanagan" at Smythe Volvo. More
by MikeLovesSmythe
Employees Worked With
Tony Plesh
