South Bay BMW

Saturday September 20, 2025 between 11:00AM to 1:32PM, I had a very disappointing experience at the South Bay BMW dealership. I visited with the intention of trading in my BMW X7 for another vehicle of the had a very disappointing experience at the South Bay BMW dealership. I visited with the intention of trading in my BMW X7 for another vehicle of the same model and year. Unfortunately, the level of professionalism I encountered was far below what I expected from BMW. From the very beginning, it was clear that the sales team was not interested in finalizing the deal, despite my flexibility regarding the down payment. The salesperson was unwilling to negotiate or listen to my needs, and his manager, Edward, demonstrated the same dismissive approach. What made the experience even more frustrating is that several of my friends who work at BMW confirmed that South Bay BMW is known for poor customer service in sales. This only added to my disappointment, as I had always trusted BMW to deliver a high standard of service. I am extremely upset by this experience and never imagined such treatment could come from a BMW dealership. I will be escalating this matter to BMW corporate for further review. More

I had a horrible experience at South Bay BMW. Over several days, I picked out a car, signed a contract, then all of a sudden, my car was sold to someone else at another dealership! They wanted me Over several days, I picked out a car, signed a contract, then all of a sudden, my car was sold to someone else at another dealership! They wanted me to wire the full cost of the car to them before the car even arrived. South Bay was not responsive to me at all, basically telling me there was nothing that they could do. Zero empathy or offer of assistance. Frankly, it felt like a "bait and switch" scenario. More

Al was great! The easiest car buying experience I’ve had and I love my new i5! The easiest car buying experience I’ve had and I love my new i5! More

I recently had the chance to test drive a BMW at a dealership in Torrance, California, and I have to say, it was quite an experience! From the moment I walked in, the staff was friendly and welcoming. dealership in Torrance, California, and I have to say, it was quite an experience! From the moment I walked in, the staff was friendly and welcoming. They didn't rush me at all and took the time to answer all my questions about the different models. When it came time for the test drive, I hopped into a sleek 3 Series. Honestly, I was a bit nervous at first, but once I hit the road, that all faded away. The car felt solid and responsive, and I could definitely feel the power behind the engine. The ride was smooth, and I was pleasantly surprised at how quiet it was inside, even at higher speeds. I loved the tech features, too. The infotainment system was pretty intuitive, making it easy to connect my phone and play my music. Plus, the visibility was excellent, which made navigating through town a breeze. Overall, my test drive experience at the BMW dealership in Torrance was really enjoyable. I left feeling excited about the possibility of owning one of those incredible cars. If you’re considering a BMW, I definitely recommend taking one for a spin! Thanks More

Just purchased a 2025 BMW iX at So Bay BMW. Al Asghari was our sales rep and I can't praise him enough for his professionalism and patience. He listened to us and worked with us to get us the c Al Asghari was our sales rep and I can't praise him enough for his professionalism and patience. He listened to us and worked with us to get us the car and pricing that we wanted. We even had to return the next morning due to a scuff that we did not see when we picked up the car at night and within minutes he had the scuff buffed out and back to us and ready to roll. Excellent service, great personality, phenomenal customer service. More

Outstanding salesperson, Al. Very professional and friendly. Not pushy. Very informative. Answered ask questions thoroughly. Very professional and friendly. Not pushy. Very informative. Answered ask questions thoroughly. More

Disappointing Experience at South Bay BMW I went to South Bay BMW today to purchase a vehicle that was advertised online at one price, but when I arrived at the dealership, it was being sold for thousa South Bay BMW today to purchase a vehicle that was advertised online at one price, but when I arrived at the dealership, it was being sold for thousands more. Despite offering to buy the car at the listed price, the dealership refused to honor it and forced me to use their lender through an option contract, even though I had my own financing ready. Their practices seem inconsistent and unfair depending on the customer. I would not recommend purchasing from this dealership. They lack transparency and use questionable sales tactics. Avoid this place if you’re looking for an honest and straightforward car-buying experience. More

My wife and I visited South Bay BMW to casually compare gas and electric SUVs. Our advisor, Alex Chavez, did an outstanding job and worked with us to secure an incredible deal. We ended up buying an iX on gas and electric SUVs. Our advisor, Alex Chavez, did an outstanding job and worked with us to secure an incredible deal. We ended up buying an iX on the spot. Thank you, Alex, for your patience and dedication in helping us get the best possible deal! Alex, you are absolutely incredible! More