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South Bay Hyundai
Torrance, CA
4,144 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday 10:00 AM - 8:00 PM
Service
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 4,144 reviews
January 22, 2023
My old Hyundai Veracruz goes under recall and bring the car they fo check-up and they order the required parts and when its available they will call you back and don't worry you will have a free ride going car they fo check-up and they order the required parts and when its available they will call you back and don't worry you will have a free ride going home and back to Hyundai, the best part.. it all free!!! Shout-out to Jack Kim, look for him. (plus you can ask free coffee in the waiting room). More
by rizaldy_hipona
Employees Worked With
January 21, 2023
Ryan was very helpful in getting me the car that fits my needs. Transaction was smooth and fast. needs. Transaction was smooth and fast. More
by alohagirl1957
Verified CustomerJanuary 21, 2023
DO NOT COME HERE FOR REPAIRS. They will rip you off!! They charge $180 for diagnosis but it’s $180 per item you want them to look at so if it’s 3 things needed to be serviced that They will rip you off!! They charge $180 for diagnosis but it’s $180 per item you want them to look at so if it’s 3 things needed to be serviced that’s $540 before anything is even fixed. Also the prices they give aren’t accurate. I was given 4 different prices to fix a headlight and seatbelt sensor. Cost started out at over $1700 (this is before the cost just to look at it). See attached text thread for there haggling practices. They charged me $360 just to look at. Didn’t fix anything because of all the haggling and inaccuracy plus didn’t even look at my engine problems. I REPEAT DO NOT COME HERE FOR REPAIR SERVICES. THEY WILL RIP YOU OFF! More
by cedricivorymp3
Employees Worked With
Donnie Ellis
January 21, 2023
Great experience. Dean and Steven were very nice and kind. Everything worked out and I left with my new car. Dean and Steven were very nice and kind. Everything worked out and I left with my new car. More
by cbolzani
January 21, 2023
Thank you Justin for your professional service. My only complaint is in regards to dropping off the car. Are we just supposed to stay with the car until someone comes out of the office or go into My only complaint is in regards to dropping off the car. Are we just supposed to stay with the car until someone comes out of the office or go into the service office to ask for help? Signage is not clear. More
by audreyirwin
Employees Worked With
Justin 4 stars
January 21, 2023
I have had ongoing warranty issues with Hyundai at least since October 2022. The dealership never returns my calls and always says it's up to Hyundai corporate to approve work that should be covered by the since October 2022. The dealership never returns my calls and always says it's up to Hyundai corporate to approve work that should be covered by the extended warranty. For the love of god, somebody return my calls and make me a happy customer. The car is fantastic, we love it but the warranty experience is horrible... at least return my calls... someone, some how.. It just feels like Hyundai is either ignoring me, doesn't care about me or is trying to run out the clock on warranty service. I really don't want to talk to an attorney or the state to report it but I feel it's getting to that point. I've been holding off on this review since my last service in case the dealership or Hyundai corporate to actually makes an attempt to contact me after repeated calls... maybe this will get someone's attention... Gloria Yang, dealership service manager... anyone care? More
by Brett C.
Employees Worked With
Gloria Yang
January 21, 2023
I waited for my husband to pick me up after dropping my car off for service. I went into the showroom to look at a car for my friend. I was met by your manager Jermaine who have the best customer service a car off for service. I went into the showroom to look at a car for my friend. I was met by your manager Jermaine who have the best customer service and Jack in the service dept is who you want to work with. More
by clblac04
January 20, 2023
Everyone was great. I would definitely come back. Very clear communication. Easy to talk to. I would definitely come back. Very clear communication. Easy to talk to. More
by julianedward
