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South Bay Hyundai

Torrance, CA

4.6
4,144 Reviews
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20433 Hawthorne Blvd

Torrance, CA

90503

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Showing 4,144 reviews

November 17, 2022

Responsive initial communication outreach and appointment scheduling. Very professional and good customer service. Timely purchase procedures. More

by ethnasios
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Krystal , Peter Elia
Nov 18, 2022 -

South Bay Hyundai responded

It's great hearing how your purchase experience went at South Bay Hyundai! We hope you enjoy your vehicle and hope to see you again! Thank you!

November 17, 2022

Vanessa Lechuga was very friendly. The service was on time and satisfactory. I would like to recommend Genesis Brand to my friends ! More

by JACK74
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vanessa Lechuga
Nov 18, 2022 -

South Bay Hyundai responded

Thank you for sharing your review! We look forward to passing this along to Vanessa at South Bay Hyundai!

November 17, 2022

Simple, quick and convenient. Had no issues at all for my maintenance inspection. Thank you for your prompt update Nicole and all! More

by Mike Kang
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicole
Nov 18, 2022 -

South Bay Hyundai responded

Thank you for the positive feedback, Mike! Our South Bay Hyundai team looks forward to serving you again next time!

November 14, 2022

Vanessa was very helpful, staff wasgreat definitely recommend . Will continue to come back for service More

by naz.lolachi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Leo Gomez
Nov 15, 2022 -

South Bay Hyundai responded

Hi! We're so glad Vanessa helped you during your visit to South Bay Hyundai! We appreciate you leaving us this wonderful five-star review and look forward to assisting you again! Thank you!

November 14, 2022

Ahmed Omar was amazing! Friendly, knowledgeable, not pushy, but a huge help in finding my car! And love his smile More

by Kateecasting
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Steven Suh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Richard Andersen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ahmed Omar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Juan, Christian Proctor, Carlos Gutierrez
Nov 15, 2022 -

South Bay Hyundai responded

Thank you for the wonderful review! We're so glad you enjoyed working with Ahmed and can't wait to share these kind comments with him. Take care and we'll see you next time here at South Bay Hyundai!

November 14, 2022

Great service. Vanessa was very helpful, staff was great definitely recommend . Will continue to come back for service More

by hrb6769
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vanessa
Nov 15, 2022 -

South Bay Hyundai responded

Thank you for giving us the opportunity to earn your business! Vaness & the team look forward to seeing you again next time here at South Bay Hyundai!

November 14, 2022

Austin was able to fulfill all my request expeditiously. He is an excellent salesman. Austin listens to his customers. Steve is a great manager. He gave me a magnificent deal. I appreciate Steve doing a More

by CDCFUTURA
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Steven Suh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ann , Christian Proctor, Austin Lloyd
Nov 15, 2022 -

South Bay Hyundai responded

We're glad Austin, Steve, and Christian could help you learn more about your options! Thank you for taking the time to leave South Bay Hyundai your great review!

November 13, 2022

The service was fine. People were good. Everyone was prompt, HOWEVER, don't believe it when the sales people tell you they cover routine maintenance for three years. Th More

by RODJENN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jack Kim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 14, 2022 -

South Bay Hyundai responded

Hi, We're disappointed that your experience wasn't up to our usual standards and we appreciate that you took the time to leave us your honest feedback. Our team strives for better and hopes to have the opportunity to discuss this with you in more detail to help resolve your concerns. Please reach out when you have a chance. Thank you, Calvin Jeong - Service Director - calvinj@sbhyundai.com

Nov 14, 2022 -

RODJENN responded

I can be reached at rodjenn@cox.net if you'd like to discuss.

November 13, 2022

Ahmed really took care of us when we first arrived. He made sure to point out every feature in the vehicle. Also really vouched for the grad discount despite my not having a lot of the needed documents More

by nikitha100
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ahmed Omar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 14, 2022 -

South Bay Hyundai responded

Ahmed and the team are proud to be part of your automotive journey! We look forward to assisting you again in the future! Thank you! - South Bay Hyundai

November 13, 2022

Took vehicle in for routine maintenance and for repair of previous repair (windshield replacement) Like before, repair could not be made during visit, and a phone call was promised when repair could be ma More

by ckellytran
Recommend Dealer
Yes
Employees Worked With
unkown
Nov 14, 2022 -

South Bay Hyundai responded

Thank you for sharing your review! We're sorry to read of your concerns regarding our communication and invite you to reach out to our team if you wish to discuss this further. Thanks, Calvin Jeong - Service Director - calvinj@sbhyundai.com

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