South Bay Hyundai

Kei is amazing! He sent me a video of my car and everything they were going to do. He texted me when my car was done and when I got there, my car was already out and He sent me a video of my car and everything they were going to do. He texted me when my car was done and when I got there, my car was already out and I didn't need to wait. More

Nathan and Austin both provided great customer service. No hard sales tactics, but very thorough and informative. It was a very painless car buying experience. I definitely recommend this dealer and especi No hard sales tactics, but very thorough and informative. It was a very painless car buying experience. I definitely recommend this dealer and especially Nathan and Austin! More

I was lied to about my service. They did not rotate my tires as stated on the service record. This is a huge concern and leads me to believe that this service department cannot be They did not rotate my tires as stated on the service record. This is a huge concern and leads me to believe that this service department cannot be trusted. I also received constant bluelink notifications that my car was left running for 45 minutes. Mind you I only had an oil change and tow hitch recall serviced. This does not require them to leave the car running for that long. I do not recommend using this service department and if you decide to use them, make sure that you double check if they completed everything that they said they would. More

The process was easy. The folks in the department were helpful and knowledgeable. Thanks for your help. The folks in the department were helpful and knowledgeable. Thanks for your help. More

Awesome dealership. Everyone was very reasonable and kind. Walked out with a better deal than I thought and I really got great amazing customer care. Everyone was very reasonable and kind. Walked out with a better deal than I thought and I really got great amazing customer care. More

Vanessa was great, and so was the rest of the staff. I will definitely be coming back to this dealer not just for servicing, but for sales as well when the time is right. Keyes Van Nuys lost a client fo I will definitely be coming back to this dealer not just for servicing, but for sales as well when the time is right. Keyes Van Nuys lost a client forever! This is why it's important for all businesses to understand that great service leads to sales success. Thank you South Bay Hyundai for instilling confidence, particularly for a brand (Hyundai/Genesis/Kia) that is notorious for poor dealer support. More

Gloria was perfect. The car was serviced promptly. I was updated throughout the process. Well done The car was serviced promptly. I was updated throughout the process. Well done More

Very kind and fast service. I had an appointment and what was supposed to be 4 hours worth of Work was completed in 1:30hrs. I had an appointment and what was supposed to be 4 hours worth of Work was completed in 1:30hrs. More

People's working at the service dept were very kind and responsible,specially Vanessa who did even follow up. responsible,specially Vanessa who did even follow up. More

Vanessa thank you very much for providing great service and for being an excellent Genesis service advisor and for being an excellent Genesis service advisor More