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South Bay Hyundai

Torrance, CA

Overview
Employees
Reviews
Vehicles
4.6
4,128 Reviews
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20433 Hawthorne Blvd

Torrance, CA

90503

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Showing 4,128 reviews

January 24, 2022

Always friendly and helpful service. Great customer service every time. They also provide helpful suggestions on the service. More

by GURTNLEE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jack Kim
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 25, 2022 -

South Bay Hyundai responded

Thank you for your confidence in the South Bay Hyundai team! We're grateful for your business and look forward to seeing you next time!

January 21, 2022

Everyone at the dealership were very friendly and helpful and took care of all my concerns. More

by rkim212
Recommend Dealer
Yes
Employees Worked With
Steven Suh
Ahmed Omar
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 21, 2022 -

South Bay Hyundai responded

Thank you for rating the South Bay Hyundai team five stars!

January 20, 2022

Always friendly and helpful service. Great customer service every time. They also provide helpful suggestions on the service. More

by TAMEKATT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jack Kim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Calvin Jeong
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Donnie Ellis
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Jan 21, 2022 -

South Bay Hyundai responded

Thank you for the wonderful feedback! We're honored to have you as a South Bay Hyundai customer and look forward to your next visit!

January 20, 2022

They were Very helpful took my car in in between two major holidays- so grateful More

by cookiemolina
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jack Kim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 20, 2022 -

South Bay Hyundai responded

We're glad we could help make this a great experience! Thank you for coming to South Bay Hyundai!

January 19, 2022

Initially things were good, but then I come to find out 17 days after the purchase my trade still had not been paid off and I was getting calls in regards to late fees in that trade in. Unacceptable. More

by jfeagin69
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Steven Suh
Other Employees : Juan in Finance, Joshua Monteiro
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Feb 03, 2022 -

South Bay Hyundai responded

We're disappointed to read this review and assure you we take your feedback seriously. We strive for better for our customers and will be addressing this issue with our team. Please don't hesitate to reach out to me to discuss this matter further. Thank you, Steven Suh - Sales Manager - stevens@sbhyundai.com

January 18, 2022

The people at South Bay were very welcoming from the start. They made sure to explain everything thoroughly and quickly. All in all, the buying process went smoothly. More

by Arod629
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steven Suh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Daniel Martinez
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Jan 20, 2022 -

South Bay Hyundai responded

Thank you for trusting South Bay Hyundai with your business! We're glad our team worked hard to make your experience a great one and we hope to see you again in the future!

January 17, 2022

Leo Gomez excellent customer service. Went over and above 100% to make sure I was totally satisfied More

by Margaret Webb
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Leo Gomez
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Jan 19, 2022 -

South Bay Hyundai responded

Hi Margaret, thank you for your review! We're so happy that Leo earned your 5-stars! We look forward to seeing you next time!

January 17, 2022

Went to the service department before Christmas to get Kona serviced and for recall notice. The service rep was very nice and responsive. The car was taken care of and will definitely take it back in the More

by matthokama
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
A young girl unknown name.
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Jan 20, 2022 -

South Bay Hyundai responded

Thank you for trusting South Bay Hyundai with your Kona! We look forward to serving you again in the future!

January 15, 2022

Very welcoming and they help the process of car-buying feel comfortable. They explain everything in detail without making the buyer feel pressured. 10/10 recommendation! More

by bcapelouto11
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christopher Cisneros
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Jan 18, 2022 -

South Bay Hyundai responded

Thank you for the wonderful feedback! We appreciate you trusting the South Bay Hyundai team with your purchase and hope we have the privilege of working with you again in the future. Take care!

January 15, 2022

Easy to make appointment and satisfied with the friendly, considering and quality service with very reasonable price. More

by WAESUKKANG
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kei Yukimura
Report | Print
Jan 18, 2022 -

South Bay Hyundai responded

Thank you for trusting South Bay Hyundai with your business! We hope to see you again next time!

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