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South Bay Hyundai
Torrance, CA
4,374 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday 10:00 AM - 8:00 PM
Service
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 4,375 reviews
May 30, 2022
Terrible experience trying to make the appointment for the concierge service. Called, texted and emailed for DAYS. Finally called Genesis HQ and then Donny called. He claimed they are short staffed. Made the concierge service. Called, texted and emailed for DAYS. Finally called Genesis HQ and then Donny called. He claimed they are short staffed. Made appointment for 4 weeks out. Prior to day of appointment, no communication to confirm. On day of appointment, I called them to confirm. And guess what — they “lost” the appointment. Apparently, now Donny (it must really be a one man show) was absent from work all week. The good news is the woman I spoke with was able to make the appointment happen. The young man who picked up and dropped off my car was super nice and very prompt. The maintenance service itself was great — very quick. Clearly, the process of making — and keeping— a concierge service appointment at Southbay Genesis needs work. More
by MDEFRANCESCO29
Verified CustomerEmployees Worked With
Other Employees :
Woman who answered phone in service department: 5 stars, Donnie Ellis
May 27, 2022
The service was exceptional. I was informed about my car service every step of the way. My car was finished in the time frame as promised. My car was also washed. Vanessa called I was informed about my car service every step of the way. My car was finished in the time frame as promised. My car was also washed. Vanessa called to ensure that the service went well. More
by LADYRJW1
Employees Worked With
Vanessa Lechuga
May 26, 2022
Can" tell you how much I love this place, great service, thank you very much thank you very much More
by tomsam
May 26, 2022
Wow this new video that inspection process is the bomb Keep up like this SB Hyundai is the the best place to go with Hyundai bomb Keep up like this SB Hyundai is the the best place to go with Hyundai More
by kmotorsceo
May 26, 2022
Always helpful / professional / quick / efficient. Customer service is first class and pleasant while dealing with anyone at the dealership. Customer service is first class and pleasant while dealing with anyone at the dealership. More
by anickadawson
Employees Worked With
Paul, Jermaine Johnson
May 21, 2022
We bought my 1st Hyundai Elantra there 5/1/2011! I have gotten great service! We still have that car. We have been wanting to purchase the Palisade!! Looking forward to a great relationship with the I have gotten great service! We still have that car. We have been wanting to purchase the Palisade!! Looking forward to a great relationship with the new vehicle. More
by swordrosebear
Employees Worked With
Jermaine Johnson, J.C. Chatman
May 21, 2022
Excellent service as usual! The dealership has never disappointed and once again, everything was perfection! The dealership has never disappointed and once again, everything was perfection! More
by MAESEKI
Employees Worked With
