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South Bay Hyundai

Torrance, CA

4.6
4,155 Reviews
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20433 Hawthorne Blvd

Torrance, CA

90503

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Showing 4,156 reviews

December 03, 2021

My service advisor, Kei, is such a pleasure. He's friendly, helpful, and ensures that I'm happy with the service they provided. Donnie, the assistant service manager, also helped me with my car in e More

by workout993
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kei Yukimura, Donnie Ellis
Dec 06, 2021 -

South Bay Hyundai responded

Thank you for taking the time to share this wonderful feedback! We're glad to hear you enjoyed working with Kei & Donnie and we'll be sure to share your kind comments with both of them. Your business is greatly appreciated by all of us here at South Bay Hyundai and we look forward to seeing you again next time!

December 03, 2021

Jack took great care of me and followed up with a phone call to make sure all was well More

by don78
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jack Kim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 06, 2021 -

South Bay Hyundai responded

Thank you for the kind review - Jack will be so happy to hear it! We appreciate you trusting South Bay Hyundai with your business and hope to see you again next time!

November 30, 2021

Excellent service!Quick, easy, friendly and Excellent service! Quick, easy, friendly and professional! I will be back in the future. Thank you More

by MFOX4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicole Nelson
Nov 30, 2021 -

South Bay Hyundai responded

Thank you for your review! We look forward to seeing you next time! -South Bay Hyundai

November 30, 2021

Like usual, I was made to feel a part of the Hyundai family. Every service advisor goes out of their way to make me feel welcome and make sure my car is taken care of. What else could I hope for? Keep u More

by lauriechandley
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Raymond
Dec 01, 2021 -

South Bay Hyundai responded

Wow, we're so happy to hear this wonderful feedback about our team! Thank you for being a part of the South Bay Hyundai family. We're grateful for your support and look forward to your next visit!

November 29, 2021

My salesman JC was great. Very through in making sure I understood everything about my new truck. Helped me make a great decision on the Genesis GV70. Will definitely recommend. More

by VicB
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jermaine Johnson, J.C. Chatman
Nov 30, 2021 -

South Bay Hyundai responded

Congrats on your new Genesis GV70! We're so lucky that JC was able to find you a new truck! Enjoy the ride! -South Bay Hyundai

November 27, 2021

Despite a remote, contactless buying situation, they were easy to work with from start to finish. Very upfront, courteous, responsive. Bridgette was great on follow-up and the closing process went very smo More

by tucson0
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steven Suh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bridgette
Nov 30, 2021 -

South Bay Hyundai responded

Thank you for the wonderful feedback about your experience! We're glad Bridgette & the team made your remote purchase a smooth one and we hope we have the privilege of working with you again in the future. Take care! - South Bay Hyundai

November 26, 2021

Good experience, however I didn’t receive any coupons via email before my service appointment. More

by troy2turner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeremy
Nov 29, 2021 -

South Bay Hyundai responded

Thank you for your business! We hope to provide you with a better experience next time! -South Bay Hyundai

November 26, 2021

One of the best, friendliest car service experiences I've ever had. Not only was my dedicated specialist Nicole extremely helpful and made sure I was well-taken care of, every single person I came in contact More

by lwint122
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicole
Nov 30, 2021 -

South Bay Hyundai responded

We appreciate your kind words and five-star rating! We're happy Nicole made this a great visit for you! Thank you for being a South Bay Hyundai customer!

November 25, 2021

They were completely honest and straight to me in the negotiation, Dan show me all he features of car and was a great salesman, the only thing is the market and how the prices went up and they made a mar More

by cardin_raul
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steven Suh
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Daniel Sanchez
Nov 29, 2021 -

South Bay Hyundai responded

We're glad to hear Dan could provide so much assistance during your visit! Thank you for choosing South Bay Hyundai!

November 25, 2021

They didn’t fix the issues I am having with my car. Additionally, the service center is understaffed and it’s very difficult to get anyone to answer the phones. More

by JessicaVolchok
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
No clue
Dec 10, 2021 -

South Bay Hyundai responded

Thank you for the feedback, Jessica. We're sorry to hear that you're continuing to have issues and would like the opportunity to speak with you in greater detail. If you could please contact me directly at your earliest convenience, it would be very much appreciated. Thanks again, Calvin Jeong - Service Director - calvinj@sbhyundai.com

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