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South Bay Hyundai

Torrance, CA

4.6
4,183 Reviews
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20433 Hawthorne Blvd

Torrance, CA

90503

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Showing 4,183 reviews

November 30, 2021

Like usual, I was made to feel a part of the Hyundai family. Every service advisor goes out of their way to make me feel welcome and make sure my car is taken care of. What else could I hope for? Keep u More

by lauriechandley
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Raymond
Dec 01, 2021 -

South Bay Hyundai responded

Wow, we're so happy to hear this wonderful feedback about our team! Thank you for being a part of the South Bay Hyundai family. We're grateful for your support and look forward to your next visit!

November 29, 2021

My salesman JC was great. Very through in making sure I understood everything about my new truck. Helped me make a great decision on the Genesis GV70. Will definitely recommend. More

by VicB
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jermaine Johnson, J.C. Chatman
Nov 30, 2021 -

South Bay Hyundai responded

Congrats on your new Genesis GV70! We're so lucky that JC was able to find you a new truck! Enjoy the ride! -South Bay Hyundai

November 27, 2021

Despite a remote, contactless buying situation, they were easy to work with from start to finish. Very upfront, courteous, responsive. Bridgette was great on follow-up and the closing process went very smo More

by tucson0
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steven Suh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bridgette
Nov 30, 2021 -

South Bay Hyundai responded

Thank you for the wonderful feedback about your experience! We're glad Bridgette & the team made your remote purchase a smooth one and we hope we have the privilege of working with you again in the future. Take care! - South Bay Hyundai

November 26, 2021

Good experience, however I didn’t receive any coupons via email before my service appointment. More

by troy2turner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeremy
Nov 29, 2021 -

South Bay Hyundai responded

Thank you for your business! We hope to provide you with a better experience next time! -South Bay Hyundai

November 26, 2021

One of the best, friendliest car service experiences I've ever had. Not only was my dedicated specialist Nicole extremely helpful and made sure I was well-taken care of, every single person I came in contact More

by lwint122
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicole
Nov 30, 2021 -

South Bay Hyundai responded

We appreciate your kind words and five-star rating! We're happy Nicole made this a great visit for you! Thank you for being a South Bay Hyundai customer!

November 25, 2021

They were completely honest and straight to me in the negotiation, Dan show me all he features of car and was a great salesman, the only thing is the market and how the prices went up and they made a mar More

by cardin_raul
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steven Suh
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Daniel Sanchez
Nov 29, 2021 -

South Bay Hyundai responded

We're glad to hear Dan could provide so much assistance during your visit! Thank you for choosing South Bay Hyundai!

November 25, 2021

They didn’t fix the issues I am having with my car. Additionally, the service center is understaffed and it’s very difficult to get anyone to answer the phones. More

by JessicaVolchok
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
No clue
Dec 10, 2021 -

South Bay Hyundai responded

Thank you for the feedback, Jessica. We're sorry to hear that you're continuing to have issues and would like the opportunity to speak with you in greater detail. If you could please contact me directly at your earliest convenience, it would be very much appreciated. Thanks again, Calvin Jeong - Service Director - calvinj@sbhyundai.com

More
November 25, 2021

Jack was amazing! He made sure my service met my expectations. I didn’t feel pressured for any add ons. More

by SMARQUEZ78
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jack Kim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 29, 2021 -

South Bay Hyundai responded

Thank you for trusting Jack during your most recent appointment! -South Bay Hyundai

November 24, 2021

I was so pleased with my recent servicing visit. Jeremy was amazing! He was so friendly and worked with me to figure out the best solution for fixing my car while staying within my budget. Although I REALL More

by CntryATW
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeremy Davis
Nov 29, 2021 -

South Bay Hyundai responded

Thank you for recommending our team at South Bay Hyundai! We're so happy to hear that we earned your business, and you enjoyed working with our crew! We look forward to your next visit!

November 24, 2021

Really appreciated the service! I was able to work in the dealership for a couple of hours before asking how things were going. When they let me know they would need my car through the next day, they paid fo More

by aloomer2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicole
Nov 29, 2021 -

South Bay Hyundai responded

We're happy to hear it! The South Bay Hyundai team strives to provide five-star care to our customers, and we appreciate your feedback! Thank you for being a loyal customer!

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