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South Bay Hyundai

Torrance, CA

Overview
Employees
Reviews
Vehicles
4.5
4,667 Reviews
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20433 Hawthorne Blvd

Torrance, CA

90503

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Showing 4,667 reviews

August 02, 2022

Jack was professional and courteous. I waited at the dealership and got my car back in a timely fashion. More

by vickihulbert
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jack Kim
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 03, 2022 -

South Bay Hyundai responded

Thank you for reviewing your recent visit here at South Bay Hyundai! Jack & the team hope to see you again next time!

August 02, 2022

The dealership was clean and comfortable. The staff was friendly. They made the car buying process very easy. More

by losroberts
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steven Suh, Jonathan Ramos
Print
Aug 03, 2022 -

South Bay Hyundai responded

Thank you for taking the time to share this wonderful feedback! We appreciate you trusting the South Bay Hyundai team with your business and hope we have the opportunity to work with you again in the future. Until then, take care and enjoy your new vehicle!

August 01, 2022

Dealerships get a bad name, and i try to avoid them just like a dmv...but this experience was one of the best...easy, helpful and honest. I appreciate Jonathan and Steven taking care of me and my partner m More

by gizmorivera
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steven Suh, Jonathan Ramos
Print
Aug 03, 2022 -

South Bay Hyundai responded

Thank you for the wonderful feedback! We're happy to hear Jonathan & Steven provided you with an excellent experience and we hope we can be of service again in the future. Take care! - The South Bay Hyundai Team

August 01, 2022

Crappiest new car warranty service ever. They claim they cannot fund the very obvious rattle under the car even after I showed them where it's coming from. Said they would have to contact More

by billsstuff
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Calvin Jeong
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 01, 2022 -

billsstuff responded

Crappiest new car warranty service ever. They claim they cannot find the very obvious rattle under the car even after I showed them where it's coming from. Said they would have to contact Hyundai service tech for explanation. Tha was 4 months ago, and they never called me back with the results. Service department message box always full because they won't empty it because then they would have to talk to a customer about their vehicle. Whoever the overall manager of this dealership is should be fired. He/she couldn't care less about after sales warranty service. I like the vehicle I just think the lazy service repair people should be replaced or at least properly trained how to repair the vehicles. Oh, another thing, they tried to get me to commit to pay $160.00 before they would take the vehicle in for warranty work saying it might be damage, I caused. That's a rip-off.

July 31, 2022

James Lee helped me so much and all staffs was very kind and supportive to us. Thank you More

by Doyi
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steven Suh
Print
Aug 02, 2022 -

South Bay Hyundai responded

It makes us happy to hear that James made this such a great experience! Thank you for coming to South Bay Hyundai!

July 31, 2022

Service advisor was professional and courteous. I was satisfied with the service and I was charged a fair price. More

by PWILLARD7499
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jack Kim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Print
Aug 02, 2022 -

South Bay Hyundai responded

We're glad you feel that way! Thank you for letting South Bay Hyundai provide five-star care for your vehicle! We'll see you next time!

July 30, 2022

I received top notch support and assistance from Donnie Ellis. He will see me again! More

by dlpicard
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Donnie Ellis
Print
Aug 01, 2022 -

South Bay Hyundai responded

This is what we love to hear! We look forward to seeing you next time at South Bay Hyundai!

July 30, 2022

Mr. Omar was very good and kind dealer. I got the good car and I'm having a good experience now. Thanks for Omar & Hyundai More

by derek46
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ahmed Omar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steven Suh
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Aug 01, 2022 -

South Bay Hyundai responded

Hi Derek, thank you for taking the time to share your experience working with Omar and the rest of our team at South Bay Hyundai!

July 30, 2022

I enjoyed the great service Hyundai has to offer! The guys who greeted me were superb and knowledgeable, they know their stuff. Now that I know who they are, I’ll keep coming back! More

by EDUARDO.ESTRADA16
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jack Kim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Calvin Jeong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Donnie Ellis
Print
Aug 01, 2022 -

South Bay Hyundai responded

Hi Eduardo, thank you for taking the time to share your experience working with our team at South Bay Hyundai! We look forward to seeing you next time!

July 29, 2022

I had a very good experience working with the team at South Bay Hyundai. Thank you! More

by suedvm
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steven Suh, Eric McDaniel
Print
Aug 01, 2022 -

South Bay Hyundai responded

We're so happy to hear this! Thanks for trusting the South Bay Hyundai team with your business and please don't hesitate to reach out if we can be of service again in the future!

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