South Bay Hyundai

When we called to make appointment, the person transferred us to the service dept, then it rang for a long time, then to the voice mail, then it said the mail box was full and hung up. That repeat transferred us to the service dept, then it rang for a long time, then to the voice mail, then it said the mail box was full and hung up. That repeat for 2 days until I called blue link. Other than that, the service was courteous and good. More

Professional, knowledgeable & detailed. Jack keep me informed with the progress of my car. I had to wait longer than I had anticipated, but Jack keep me abreast. informed with the progress of my car. I had to wait longer than I had anticipated, but Jack keep me abreast. More

Having an appointment helps. My service agent Jack Lee, explained what my 75,000 service entailed. The waiting area and restrooms were clean. Bring the popcorn back. explained what my 75,000 service entailed. The waiting area and restrooms were clean. Bring the popcorn back. More

Everything was fine from drop off to pick up; Jack Kim was very cordial, explained what was needed with clearness and efficiency. Totally satisfactory process and car appears to be in fine shape. was very cordial, explained what was needed with clearness and efficiency. Totally satisfactory process and car appears to be in fine shape. More

Overall I had a great experience. Christian was extremely helpful and knowledgeable. I will be returning in the future. I will also be recommending my friends and family! helpful and knowledgeable. I will be returning in the future. I will also be recommending my friends and family! More

The staff were pleasant and helpful. Specifically, Jack who helped me and Ronald who remembered me by name and my visit a few weeks ago with another issue. who helped me and Ronald who remembered me by name and my visit a few weeks ago with another issue. More

A big "shout out" to Jack in the Service Department. He is always friendly and efficient! He makes you feel like you are the most important customer in the world! Thanks Jack, my are really good at what y is always friendly and efficient! He makes you feel like you are the most important customer in the world! Thanks Jack, my are really good at what you do! More

Customer service was extremely helpful and friendly. Thank you for the teamwork. Toya and JC were the ones that made me a deal I couldn’t turn down. Thank you for the teamwork. Toya and JC were the ones that made me a deal I couldn’t turn down. More

We tried to buy a vehicle on Sunday and the dealership would only take a non refundable $3,000 deposit and we needed to pay in cash. They wanted "green" cash. We asked about a cashier check and they woul would only take a non refundable $3,000 deposit and we needed to pay in cash. They wanted "green" cash. We asked about a cashier check and they wouldn't take it. The next day the vehicle we were buying was sold to someone else. So on Tuesday when my money transferred from my bank I went in to purchase and put down a $5000 cash down-payment and get a cashiers check the next day to buy the other vehicle that we didn't want. No negotiations were accepted and we were forced to buy lojack. At this point we just wanted a vehicle so we purchased it with new sales people and they allowed us to put a $500 deposit down and use a cashiers check. Now it is 2 weeks later and we don't have lojack installed. And they need to set up an appointment to get lojack installed that we didn't even want. I want my money back! Why do dealerships have to be such a terrible experience? Update on lojack - they claim I the customer didn't give them an email. Only the finance person has access. 2 hours later they will update the system. Nice wasted day. More