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South Bay Hyundai

Torrance, CA

4.6
4,136 Reviews
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20433 Hawthorne Blvd

Torrance, CA

90503

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Showing 4,136 reviews

June 30, 2021

I received by mail a manufacturer 's service campaign to install a new auxiliary kit on my 2018 model Santa Fe vehicle. I made the appointment for the procedure, and on the day of the appointment, I handed More

by eleanamej
Customer Service
Recommend Dealer
No
Employees Worked With
N/A
Jul 15, 2021 -

South Bay Hyundai responded

We're sorry to hear that your experience with us was anything less than exceptional and we will be addressing your comments with our team so that we can work on improving our service & communication moving forward. Thanks again for the feedback, and if there's anything else that you'd like to discuss, please reach out, Calvin Jeong - Service Director - calvinj@sbhyundai.com

June 30, 2021

Jack Kim THANK YOU he was very helpful with explaining Jack Kim THANK YOU he was very helpful with explaining why it took awhile for the recalls to be efficient! I will be returning for more services in More

by ALISIAWOODS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jack Kim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 30, 2021 -

South Bay Hyundai responded

Your confidence in us makes our day! Thank you so much! - South Bay Hyundai

June 30, 2021

Special Thanks and appreciation to JACK KIM for providing excellent service in a timely manner! He's been my Service Advisor since purchasing my 2017 vehicle at SBH More

by CGYAMAKI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jack Kim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Calvin Jeong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sheikh Ulhaq
Jul 01, 2021 -

South Bay Hyundai responded

We are so happy to hear this! Thank you for leaving Jack and our service team your five stars! We look forward to seeing you next time! - South Bay Hyundai

June 29, 2021

Leo Gomez, who helped me select and purchase my Elantra, was great: helpful, efficient, clear, and respectful. He carefully went over every detail and every feature of the car. Great experience. More

by byronadams3955
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Leo Gomez, Jermaine Johnson
Jun 30, 2021 -

South Bay Hyundai responded

We're so happy Leo could assist you with the purchase of your Elantra! We know you are going to absolutely love driving it, we'll see you on the road! - South Bay Hyundai Team

June 29, 2021

Thank you Raymond Chang for the quick and great service. More

by JODY_NISHIKAWA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Raymond Chang
Jun 30, 2021 -

South Bay Hyundai responded

You are very welcome! Thanks for trusting Raymond and the South Bay Hyundai team!

June 28, 2021

The service staff is very friendly and efficient. They do not try to sell you service you do not need.. More

by Love my Hyundai
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Raymond Chang
Jun 29, 2021 -

South Bay Hyundai responded

Thank you for your confidence in South Bay Hyundai, and for your business. We are thankful to have you as a customer.

June 28, 2021

Very easy to schedule service using through the website. Friendly and knowledgeable advisor. Work done promptly as promised. Pleasure to visit as always. Highly recommended. More

by KC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Raymond Chang
Jun 29, 2021 -

South Bay Hyundai responded

We’re delighted to get your positive feedback, KC. It means so much to all of us at South Bay Hyundai!

June 28, 2021

Salesman & Finance Dept are kind and friendly. They are the best in all So Cal. There isn’t any other reason to go anywhere else when your looking for a quality dealership. More

by bouncercampos
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike "MJ" Juarez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Diego
Jun 29, 2021 -

South Bay Hyundai responded

It means so much to hear our team gave you such excellent care! Thank you! - South Bay Hyundai

Jun 29, 2021 -

bouncercampos responded

Your welcome. I will see you again when my leases are up.

June 27, 2021

It was very kind and quick to serve.The waiting room is well constructed.The staff are always kind.I will visit again next time. More

by BAMLS1415
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jack Kim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Calvin Jeong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kathy Nguyen, Donnie Ellis
Jun 29, 2021 -

South Bay Hyundai responded

Thank you for choosing South Bay Hyundai, we appreciate your positive feedback!

June 27, 2021

Service center needs some renovations for expansion and improvements. Specially that Hyundai cars and SUV’ are competing with Toyota,Honda and other vehicles right now!!!!!! More

by GTAYSON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jack Kim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kathy Nguyen
Jun 29, 2021 -

South Bay Hyundai responded

Thank you for your feedback. We will pass along your comments to management.

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