South Bay Hyundai

Our car needed a new engine and despite the fact that the replacement took longer than we would have liked, the service we received from our service representative Jack Kim was first rate. He kept us inform replacement took longer than we would have liked, the service we received from our service representative Jack Kim was first rate. He kept us informed on the progress of the repair throughout the process and provided exemplary customer service from start to finish - consistent with what we've come to expect from the SB Hyundai team. Our car is now working perfectly - thank you Jack Kim and the SB Hyundai team! More

Our sales woman Maya Hussein & manager Steve are wonderful! No pressure, transparent, very helpful, did not rush us, & the best customer service! SBH gained a loyal happy customer and I will refer a wonderful! No pressure, transparent, very helpful, did not rush us, & the best customer service! SBH gained a loyal happy customer and I will refer all to them. Thank you guys!👍😊 More

Enrique in service was great. I was in a hurry and he offered to send my receipt via email so I didn't have to wait. offered to send my receipt via email so I didn't have to wait. More

My experience at South Bay Hyundai was great. I got all my questions answered, and I am very happy that my car is running much better now. my questions answered, and I am very happy that my car is running much better now. More

Iam not sure if was Donnie? But Iam sure u can look that up...this was like coming to a 5 star resort, I kid u not! Very Pleasant visit! I bought 2/ cars here in one wk in 2018” up...this was like coming to a 5 star resort, I kid u not! Very Pleasant visit! I bought 2/ cars here in one wk in 2018” More

Service was great .Enrique took care of all and then job was done properly. We received the wrong part but they took care of the problem and the replacement worked OK. was done properly. We received the wrong part but they took care of the problem and the replacement worked OK. More

Came to this location from DTLA due to me needing to complete other errands in the area. It's out of the way for me. Dropped off my vehicle to complete a recall. They were really busy and I stood around complete other errands in the area. It's out of the way for me. Dropped off my vehicle to complete a recall. They were really busy and I stood around for a good 15 minutes before being helped although I had an appointment. Not a big deal they were busy. I get a call about an hour later telling me that the part was not working in my car so they may have to order a new one as it was probably defective and it was their last in stock. So I'd have to come back once they got the new part in. I was PROMISED they would call me directly to let me know when the part arrived so that I may come in to complete the service. It's been over two months. Just gonna go to another dealership at this point. More

Quick service with my appointment. Jack Kim was very professional and gave detailed explanation of work to be done. Everyone I encountered was friendly and courteous. professional and gave detailed explanation of work to be done. Everyone I encountered was friendly and courteous. More

Customer service is the name of the game and Jack Kim is at the top of his game. Jack explained everything to us about the repair and how long it would take. at the top of his game. Jack explained everything to us about the repair and how long it would take. More

2021 GV80 3.5TPrestige (Bad Salesmen!), We Had a deal 2021 GV80 3.5TPrestige (Bad Salesmen!), We Had a deal Cedric Butler!!! Then they figured they can get more money from another customer. Note this w 2021 GV80 3.5TPrestige (Bad Salesmen!), We Had a deal Cedric Butler!!! Then they figured they can get more money from another customer. Note this was a Commercial account. Requested Personnel income tax. I refused. (Reason) this is not a personal account. Get a text from Paul ( Due to the fact we don't have required documents, We are canceling the deal. If you like, You can contact Cedric Butler on friday) note this was Weds 6pm. Vehicle was to be delivered Thursday 2p 4hrs away. I called right after to speak to Mr Olding. He Blocked my number. Next Morning I called Genesis Financial , Spoke to Oscar, He advised me My Commercial Application was approved with NO OTHER REQUIREMENTS! I Later called the dealership Spoke to Richard, Vehicle was sold Weds Night. I'm all good we the truth. I'm a man of my word. I can handle the truth, I cant handle a lie. Purchased a 2021 GV80 3.5 Prestige 2 days later with no BS, Great Deal, in and out 15 mins. Thanks to a Bay Area Genesis Dealer. Be Patient and shop. More