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South Bay Hyundai

Torrance, CA

4.6
4,136 Reviews
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20433 Hawthorne Blvd

Torrance, CA

90503

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Showing 4,136 reviews

March 01, 2021

Excellent service by Jack. Will definitely be returning and keeping South Bay Hyundai as my dealer for all my vehicle needs. Jack was very knowledgeable and was able to get me a same day appointment. More

by Jose
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jack Kim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 01, 2021 -

South Bay Hyundai responded

Thanks so much, Jose. We look forward to your next visit with us!

March 01, 2021

I needed my car to be done rather quickly with short notice. The technicians got me in and out even with added issues. Just wish I new that you provide a one easy ride complementary lift or something. I More

by SC
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jack Kim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Donnie Ellis
Mar 02, 2021 -

South Bay Hyundai responded

Thank you for your honest feedback. We're happy to hear that we provided you with a quick and efficient service visit. We hope you'll consider giving us a second chance!

February 27, 2021

Love my car, everyone was helpful and excited for me. My questions were answered clearly and the process was quick and easy. Thank you to the entire staff. Will definitely be referring family and friends More

by maricelaramirez01
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Suh
Mar 02, 2021 -

South Bay Hyundai responded

Reviews like this one make our day! Thanks from the South Bay Hyundai team!

February 26, 2021

Excellent and fast service. Making them my go to service center. Friendly and informative employees. Felt my car was in good hands and I’ve found Hyundai experts More

by TJOHNSONCEO83
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jack Kim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 26, 2021 -

South Bay Hyundai responded

We’re glad we could deliver a 5 star experience! We look forward to working with you again!

February 26, 2021

Although a coupon was not honored at the time, instead a discount was still given without me asking for it. I like that kind of customer service! More

by JEANE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jack Kim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kathy Nguyen
Feb 26, 2021 -

South Bay Hyundai responded

We're happy we could take care of you! Thanks for choosing South Bay Hyundai!

February 26, 2021

The service rep, Jack Kim was excellent! He was courteous, knowledgeable and attentive. We will definitely bring our car there for service in the future! More

by shellyjay10
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jack Kim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 26, 2021 -

South Bay Hyundai responded

Thanks for sharing your experience with Jack and the South Bay Hyundai service team! We look forward to your next visit with us!

February 26, 2021

The service was horrible I am very disappointed. I took my car in and now I have issue That I did not have prior. I’ve called numerous of times not a single person from the service department has returned More

by olmilton87
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jack Kim
1.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 06, 2021 -

South Bay Hyundai responded

Thank you for bringing this to our attention. We apologize for this experience, it is never our intention to leave a customer without a response. Please reach out to me directly, I'd like the opportunity to help, Eric Pak - General Manager - 310-974-8180

February 26, 2021

Jack very friendly and helped resolve all my issues in a timely manner. I will continue to go back for all of my car services and needs. More

by paine.sean1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jack Kim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 01, 2021 -

South Bay Hyundai responded

Thank you for the wonderful review! We're glad that Jack was able to help you out and we look forward to assisting you with your future service needs. Thanks again, from all of us here at South Bay Hyundai!

February 22, 2021

Pleasant and professional environment. The quickest I have ever purchased a vehicle. I Will definitely be coming back and I have already started referring family and friends, More

by info84
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cedric Butler, Jermaine Johnson
Feb 23, 2021 -

South Bay Hyundai responded

Thank you for your confidence in South Bay Hyundai! We are thankful to have you as a customer.

February 21, 2021

Friendly and knowledgeable staffs and managers.We know Friendly and knowledgeable staffs and managers. We know Steve for over 6 years now and he is very good and honest. We met Christian this time and he More

by Mohammad
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steven Sue “Sales Manager”, Christian Proctor
Feb 23, 2021 -

South Bay Hyundai responded

Thank you for your support! It means so much to all of us at South Bay Hyundai!

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