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South Bay Hyundai

Torrance, CA

4.6
4,270 Reviews
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20433 Hawthorne Blvd

Torrance, CA

90503

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Showing 4,270 reviews

March 01, 2021

Love this dealership and the employees that work here. Working with Joshua Monteiro in upgrading my lease was smooth & easy. He is an amazing employee and made it very enjoyable. Esvin was also quick with More

by srusso
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim-Finance Dept
Mar 03, 2021 -

South Bay Hyundai responded

Thank you for your support of the South Bay Hyundai team! We appreciate your business and your positive feedback and look forward to your next visit!

March 01, 2021

He was right on time, and delivered awesome genesis gv80.. he explained every little details about the car. I found him very knowledgeable and royal to Hyundai motors..I would recommend him to all my f More

by EJPAIK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Terry kim
Mar 03, 2021 -

South Bay Hyundai responded

This is so great to hear! We appreciate you taking the time to share your delivery experience with us and hope you love your new ride!

March 01, 2021

It was very good service. It was done ahead of time and received all the services that I needed from them. Thank you very much. More

by SYLVESTER.CREADO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Calvin Jeong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 01, 2021 -

South Bay Hyundai responded

You are very welcome! Thank you for taking the time to leave South Bay Hyundai this awesome review!

March 01, 2021

Christian Proctor was a great help. He went above and beyond to help us. I purchased my last Hyundai Santa Fe from South Bay Hyundai in 2011. More

by kennethmcgregor
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mace, Cedric Butler, Christian Proctor
Mar 01, 2021 -

South Bay Hyundai responded

We always aim to go above and beyond for our customers at South Bay Hyundai! Thank you for this great feedback, we hope to work with you again in the future!

Mar 01, 2021 -

kennethmcgregor responded

First Class Dealership

March 01, 2021

Excellent service by Jack. Will definitely be returning and keeping South Bay Hyundai as my dealer for all my vehicle needs. Jack was very knowledgeable and was able to get me a same day appointment. More

by Jose
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jack Kim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 01, 2021 -

South Bay Hyundai responded

Thanks so much, Jose. We look forward to your next visit with us!

March 01, 2021

I needed my car to be done rather quickly with short notice. The technicians got me in and out even with added issues. Just wish I new that you provide a one easy ride complementary lift or something. I More

by SC
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jack Kim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Donnie Ellis
Mar 02, 2021 -

South Bay Hyundai responded

Thank you for your honest feedback. We're happy to hear that we provided you with a quick and efficient service visit. We hope you'll consider giving us a second chance!

February 27, 2021

Love my car, everyone was helpful and excited for me. My questions were answered clearly and the process was quick and easy. Thank you to the entire staff. Will definitely be referring family and friends More

by maricelaramirez01
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Suh
Mar 02, 2021 -

South Bay Hyundai responded

Reviews like this one make our day! Thanks from the South Bay Hyundai team!

February 26, 2021

Although a coupon was not honored at the time, instead a discount was still given without me asking for it. I like that kind of customer service! More

by JEANE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jack Kim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kathy Nguyen
Feb 26, 2021 -

South Bay Hyundai responded

We're happy we could take care of you! Thanks for choosing South Bay Hyundai!

February 26, 2021

The service rep, Jack Kim was excellent! He was courteous, knowledgeable and attentive. We will definitely bring our car there for service in the future! More

by shellyjay10
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jack Kim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 26, 2021 -

South Bay Hyundai responded

Thanks for sharing your experience with Jack and the South Bay Hyundai service team! We look forward to your next visit with us!

February 26, 2021

The service was horrible I am very disappointed. I took my car in and now I have issue That I did not have prior. I’ve called numerous of times not a single person from the service department has returned More

by olmilton87
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jack Kim
1.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 06, 2021 -

South Bay Hyundai responded

Thank you for bringing this to our attention. We apologize for this experience, it is never our intention to leave a customer without a response. Please reach out to me directly, I'd like the opportunity to help, Eric Pak - General Manager - 310-974-8180

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