South Bay Hyundai

Service was quick and every employee was friendly making sure I was helped and happy with all the work done. Plus free wifi helped alot! sure I was helped and happy with all the work done. Plus free wifi helped alot! More

The follow through after the problem was assessed and giving the okay to processed, the tech forgot all about us. waited over an hour for the rental service to come for the loaner car and the problem wit giving the okay to processed, the tech forgot all about us. waited over an hour for the rental service to come for the loaner car and the problem with my car still exists. More

Everyone at the dealership was very helpful and professional, and the COVID safety precautions that the dealership took were excellent and made me very comfortable. professional, and the COVID safety precautions that the dealership took were excellent and made me very comfortable. More

Thank you for your help. Service was completed on the day and time promised. During challenging times, your service was top rate. Happy Sonata owner. and time promised. During challenging times, your service was top rate. Happy Sonata owner. More

Jack could not have been any more energetic, enthusiastic, and friendly. He should get 10 stars. He even got some coffee stains off my passenger seat. enthusiastic, and friendly. He should get 10 stars. He even got some coffee stains off my passenger seat. More

Everything went as planned. Calvin was very friendly. The only thing that was missed is that the problem with my FOB still exists. Not a big deal. I will get it taken care of next time. The only thing that was missed is that the problem with my FOB still exists. Not a big deal. I will get it taken care of next time. More

I was hoping to have a good experience with Hyandai and this dealership. Sadly I did not get it. The exact car I bought I saw on my first visit for 14,950 and 3 days later it was priced at $15,550. I was c this dealership. Sadly I did not get it. The exact car I bought I saw on my first visit for 14,950 and 3 days later it was priced at $15,550. I was considering buying on my first visit but had to leave to catch a bus .Salesman said manager won't lower the price, no matter how much I asked for the price 3 days previously. No owner's manual or Sirius radio guide came with the car. The car still had 2 years left on factory warranty but finance manage said factory warranty expired so I felt pressured to buy the extended warranty. The warranty I bought was gold even though I believed it was platinum. Salesman did not show me how to use the radio. I later called salesman, with no response, a few times for owners manual and advise on how to use Sirius radio. I told salesman my birthday was recently and it would be nice to give me a good birthday memory of South Bay Hyandai, but my memory is not a good one for SB Hyandai. My family and friends asked how I liked my car buying experience because some will soon be in the market for a car, I told them they likely will not enjoy buying a car at SB Hyandai. So sad because I could not share good feelings about this dealership. All I asked for is a fairer price and the platinum warranty and how to use the car radio and then my experience would have been wonderful and my review would have been a good one and my friends would be checking out SB Hyandai as part of their next car search. More

i came here last Saturday to purchase a GV80. Paul was our sales rep and I also met with Cedric and Calvin. the team here is amazing! everyone was very friendly, very respectful of our time and helped us our sales rep and I also met with Cedric and Calvin. the team here is amazing! everyone was very friendly, very respectful of our time and helped us complete the purchase process as fast as possible. Paul particularly was fantastic. He offered to walk us through the car, show us all the options and features, helped us move the items from our previous car to the new one and ensured we had a great experience. I will certainly think of these guys when my friends and family need a car. Thank you team Genesis of South Bay! and thank you for the cool Genesis face masks! More

Firstly, When I pulled up to the service area on 1/7 it took ten minutes for someone to acknowledge that "we'll be right with you". And then another ten minutes to finally speak to someone. Secondly, I wa took ten minutes for someone to acknowledge that "we'll be right with you". And then another ten minutes to finally speak to someone. Secondly, I was there in regards to the Important Safety Recall letter I received for my Tucson. The letter said, in short, a risk of fire in the engine compartment. It took over two weeks to get an appointment. The letter also stated, repairs would be made in an hour or less, but possibly longer. However, after one and a half hours, the necessary part to repair the problem wasn't installed nor was it even on hand. I was told this was just to determine if my car needed the part. That would of been nice to know, wouldn't you think? Now I have to wait who knows how long to make another appointment and make another trip down to the dealership. My time is valuable just like yours. But what's worse is I'm driving a car that could catch on fire and cause bodily harm to me and my family. Thirdly, a copy of this review has been sent to Hyundai Corporate offices. More

We had the pleaser of working with J.C. and he was We had the pleaser of working with J.C. and he was great! Had such a fun experience with him and would refer him to anybody. Thank you so much J.C We had the pleaser of working with J.C. and he was great! Had such a fun experience with him and would refer him to anybody. Thank you so much J.C.! More