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South Bay Hyundai - Service Center

Torrance, CA

4.4
2,242 Reviews

2,242 Reviews of South Bay Hyundai - Service Center

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December 31, 2022

I absolutely like every one of the service writers because they know how to do their jobs well, especially for Nicole; she’s one of the best!! More

by FIRED2EDDIE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jack Kim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Calvin Jeong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Donnie Ellis
Jan 04, 2023 -

South Bay Hyundai responded

We're so pleased that Nicole and the team have earned your business and five-star rating! We look forward to assisting you again at South Bay Hyundai! Thank you!

December 30, 2022

Jack made sure my service visit, which was for a recall, went smoothly and was completed as quickly as possible. This excellent service is a vast improvement over my previous experiences at this Service Cen More

by danabigman
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jack Kim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 03, 2023 -

South Bay Hyundai responded

Thank you for the wonderful review! We're happy to hear Jack made your recent visit with us a smooth one and we hope you won't hesitate to reach out the next time we can be of service. Take care! - The South Bay Hyundai Team

December 30, 2022

Great service. Donnie Ellis was clear on service done to my vehicle as well as explaining vehicle warranty More

by cjonesparker
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Donnie Ellis
Jan 03, 2023 -

South Bay Hyundai responded

Thank you for trusting South Bay Hyundai with your vehicle! Donnie & the team look forward to serving you again in the future!

December 29, 2022

Excellent service was provided from the greet at the arrival, communication about my car, and complimentary Lyft service. More

by jisook90066
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Kim
Jan 03, 2023 -

South Bay Hyundai responded

Thanks for reviewing your recent experience with the South Bay Hyundai team! We appreciate your kind feedback and hope we have the opportunity to serve you again in the future!

December 29, 2022

Donnie is awesome he takes care of any thing you need help with. I really appreciate his services. More

by diamondlove43
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Donnie Ellis
Jan 03, 2023 -

South Bay Hyundai responded

Thank you for the wonderful review! We're happy to hear Donnie continues to take such excellent care of you and we look forward to seeing you next time here at South Bay Hyundai. Thanks again!

December 29, 2022

Great customer service, very friendly and professional staff. Will be looking forward to next service appointment. More

by tomytamaki
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jack Kim
4.0
This rating includes all reviews, with more weight given to recent reviews.
Calvin Jeong
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Donnie Ellis
Dec 29, 2022 -

South Bay Hyundai responded

Thank you for your kind review! We look forward to seeing you next time at South Bay Hyundai!

December 28, 2022

The service here is always exceptional. Calvin, Donnie, and Jack continue to provide wonderful customer service, a thorough inspection of my vehicle, and I always get my car back in top-not More

by Victor
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jack Kim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Calvin Jeong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Donnie Ellis
Dec 29, 2022 -

South Bay Hyundai responded

Victor, we are so thankful for your kind and thorough review! We want every service experience at South Bay Hyundai to be just as you described. Thank you for trusting our team with your automotive needs. We'll be sure to share this with Calvin, Donnie, Jack, and team as well!

December 28, 2022

Great customer service, fast on spot appointment and consultation. Kind and quick customer service, honest replies for queries. Nicole Nelson was great. More

by Vinyas Ajjampura Vijayendra
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jack Kim
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nicole Nelson
Dec 29, 2022 -

South Bay Hyundai responded

Thank you for sharing your feedback! We look forward to passing this along to Nicole! -South Bay Hyundai

December 28, 2022

Fast appointment on arrival, quick contact and update. Kind and smooth experience. Honest evaluation, good turnaround More

by Vinyas Ajjampura Vijayendra
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jack Kim
4.0
This rating includes all reviews, with more weight given to recent reviews.
Calvin Jeong
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nicole Nelson , Donnie Ellis
Dec 29, 2022 -

South Bay Hyundai responded

Thank you for choosing South Bay Hyundai! We look forward to seeing you next time!

December 28, 2022

Very friendly & professional! The best service dealer for Genesis~ Always Easy to work with and love the valet service More

by tgk5333
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose , Donnie Ellis
Dec 29, 2022 -

South Bay Hyundai responded

Thank you for sharing your excellent review! We look forward to seeing you next time! -South Bay Hyundai

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