South Bay Hyundai - Service Center

Vanessa Lechuga was very friendly. The service was on time and satisfactory. I would like to recommend Genesis Brand to my friends ! The service was on time and satisfactory. I would like to recommend Genesis Brand to my friends ! More

Simple, quick and convenient. Had no issues at all for my maintenance inspection. Thank you for your prompt update Nicole and all! Had no issues at all for my maintenance inspection. Thank you for your prompt update Nicole and all! More

Vanessa was very helpful, staff wasgreat definitely recommend . Will continue to come back for service recommend . Will continue to come back for service More

Great service. Vanessa was very helpful, staff was great definitely recommend . Will continue to come back for service Vanessa was very helpful, staff was great definitely recommend . Will continue to come back for service More

Took vehicle in for routine maintenance and for repair of previous repair (windshield replacement) Like before, repair could not be made during visit, and a phone call was promised when repair could be ma previous repair (windshield replacement) Like before, repair could not be made during visit, and a phone call was promised when repair could be made. I have never received either phone call . More

The service was fine. People were good. Everyone was prompt, HOWEVER, don't believe it when the sales people tell you they cover routine maintenance for three years. Th People were good. Everyone was prompt, HOWEVER, don't believe it when the sales people tell you they cover routine maintenance for three years. That's a lie. For my 15K service, I was charged close to $300 for routine 15K service required by my lease. When I questioned it, they said, "Routine service only covers oil changes and rotating tires." I will not be purchasing another Hyundai and I believe they were being dishonest with their sales pitch. Car was returned dirty. More

Nicole was extremely nice and thorough. She had to set two different appointments for me (for 2 different days). Once I arrived, both times, I was taken care of immediately. I love the way She had to set two different appointments for me (for 2 different days). Once I arrived, both times, I was taken care of immediately. I love the way that they arranged for a LYFT driver to pick me up and take me home. I just wish that I didn’t have to pay to come back to pick up my car. But I get it! Because my service went so smoothly, I actually Had To go meet Nicole in person to thank her ❤️. I had never had such great experiences dealing with service on my previous cars. So yes, I LOVE Southbay Hyundai service dept almost as much as I love my Hyundai Ionic Hybrid Limited. More

The service guys at Southbay Genesis always give top notch service. They make sure all my questions are answered and really put effort into customer satisfaction. Will be back again. notch service. They make sure all my questions are answered and really put effort into customer satisfaction. Will be back again. More

South Bay Hyundai is amazing! I had a message pop up on my screen to check engine with regards to emissions. Was given an appointment two days later and the issue was resolved. Qu I had a message pop up on my screen to check engine with regards to emissions. Was given an appointment two days later and the issue was resolved. Quick and efficient More

Jon Ramos my sales representative was friendly, not pushy and a joy to work with. and a joy to work with. More