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South Bay Hyundai - Service Center

Torrance, CA

4.4
2,270 Reviews

2,270 Reviews of South Bay Hyundai - Service Center

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November 20, 2022

Thank you always for your kind service Also, I am grateful that there is a service center that is easy to use Korean More

by ahn1756
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jack Kim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 22, 2022 -

South Bay Hyundai responded

Thank you for the wonderful feedback! We're honored to have you as a South Bay Hyundai customer and look forward to your next visit!

November 19, 2022

I was assisted by Jack. He was very nice and professional. My car was repaired and is driving good More

by BRESTREET
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jack Kim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 21, 2022 -

South Bay Hyundai responded

This is the good news we love to hear! Thank you for visiting Jack and the rest of our team! -South Bay Hyundai

November 19, 2022

Jack, my service advisor was great. Hyundai is lucky to have him. The service center was fine as well. But it took8 months from the time I brought my Hyundai Santa Fe in to get a More

by SHAQ66
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jack Kim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 21, 2022 -

South Bay Hyundai responded

Thank you for taking the time to leave us a review. We appreciate the kind feedback about Jack, as well as your patience throughout this experience. Take care and please don't hesitate to reach out if we can be of service again in the future. - The South Bay Hyundai Team

November 19, 2022

Very good service and I sit in the lobby for a short while and had coffee!" More

by VANECHTEN42
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Donnie Ellis
Nov 21, 2022 -

South Bay Hyundai responded

Thank you for your patience while your vehicle was in service! -South Bay Hyundai

November 18, 2022

I like the friendly people that greet you when you arrive. I liked that they gave me a ride to my home and then l was picked up when my car was ready. More

by CRICKET0503
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jack Kim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Calvin Jeong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Donnie Ellis
Nov 18, 2022 -

South Bay Hyundai responded

This is great news! We look forward to seeing you next time at South Bay Hyundai!

November 18, 2022

Great customer service! Knowledgeable, kind and professional. Nicole Nelson is very helpful and goes the extra mile More

by Lisa M
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jack Kim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Donnie Ellis , Christopher Cisneros
Nov 18, 2022 -

South Bay Hyundai responded

Thank you for sharing this kind review with us, Lisa! Nicole & the team appreciate your support and look forward to seeing you next time here at South Bay Hyundai!

November 18, 2022

The dealership was clean and comfortable, and the staff was helpful and friendly. Their time estimate for the length of the service was spot on, even though it was rather long at about 3 hours. Their wifi/ More

by jordan.mirrer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gloria Yang
Nov 18, 2022 -

South Bay Hyundai responded

Thank you for your review, Jordan. We appreciate your patience and hope that we can provide you with a 5-star appointment next time.

November 17, 2022

Always provide excellent service. and keep me upto date with service process and what needs to be done in future. More

by YIBBI
Recommend Dealer
Yes
Employees Worked With
Donnie Ellis
Nov 18, 2022 -

South Bay Hyundai responded

Thank you for trusting the South Bay Hyundai team with your service needs! We appreciate your continued support and look forward to your next visit!

November 17, 2022

Vanessa Lechuga was very friendly. The service was on time and satisfactory. I would like to recommend Genesis Brand to my friends ! More

by JACK74
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vanessa Lechuga
Nov 18, 2022 -

South Bay Hyundai responded

Thank you for sharing your review! We look forward to passing this along to Vanessa at South Bay Hyundai!

November 17, 2022

Simple, quick and convenient. Had no issues at all for my maintenance inspection. Thank you for your prompt update Nicole and all! More

by Mike Kang
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicole
Nov 18, 2022 -

South Bay Hyundai responded

Thank you for the positive feedback, Mike! Our South Bay Hyundai team looks forward to serving you again next time!

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