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South Bay Hyundai - Service Center

Torrance, CA

4.4
2,242 Reviews

2,242 Reviews of South Bay Hyundai - Service Center

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October 26, 2022

I’ve gone to SB Hyundai since 2014 and the service has always been great. I felt my last time there the service was below average. The expectations they set poor and felt like they were trying to push a d More

by nfarinac
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
I don’t remember the name
Nov 01, 2022 -

South Bay Hyundai responded

I would like to learn more about your experience with us here. Please give me a call so we can discuss this further. - Calvin Jeong - Service Director - calvinj@sbhyundai.com

October 26, 2022

Donnie Ellis is the reason why I have been using South Bay Hyundai since 2016 for all of my service needs. He is always polite, professional and explains in terms I can understand to keep my 2015 Sonata S More

by richfree2001
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Donnie Ellis
Oct 27, 2022 -

South Bay Hyundai responded

Thank you for trusting South Bay Hyundai with the care of your Sonata Sport! We're so glad Donnie & the team continue to earn your support and we look forward to seeing you at your next visit. Take care!

October 26, 2022

Donnie was great! Really paid attention to details. Service was superior and he made sure that all my service needs were up to date. More

by drlayddi
Recommend Dealer
Yes
Employees Worked With
Donnie Ellis
Oct 27, 2022 -

South Bay Hyundai responded

Thank you for the excellent feedback! It's great to hear that Donnie provided you with such wonderful service and we hope to see you again next time here at South Bay Hyundai!

October 26, 2022

Jack, Ray and Kay were exceptional. Excellent service! All repairs were satisfactory. Good follow up as well. More

by sriramsrinivasan2012
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jack Kim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kay, Ray
Oct 27, 2022 -

South Bay Hyundai responded

Thank you for trusting the South Bay Hyundai team with your vehicle's repairs! We're happy to hear Jack, Ray and Kay took great care of you throughout the experience and we hope you'll keep us in mind for any future automotive needs. Take care!

October 26, 2022

Great friendly service. And the time it took to complete the service was much less then I expected. More

by bromen4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jack Kim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 27, 2022 -

South Bay Hyundai responded

Thank you for visiting South Bay Hyundai! We hope we have the opportunity to serve you again in the future!

October 25, 2022

Great experience greeted and taken care of right away wait time was great as well had coffee and water and watched tv . Gloria the rep that helped me was very helpful props to her thank you . More

by CLEMONSTISHA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gloria service department
Oct 26, 2022 -

South Bay Hyundai responded

Thank you for your 5-stars! We're so happy that Gloria earned your 5-stars! We look forward to seeing you next time at South Bay Hyundai!

October 25, 2022

Gloria (service representative) was very friendly and helpful. The service was completed on time as promised. Thank you! More

by cchen323
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gloria
Oct 26, 2022 -

South Bay Hyundai responded

Gloria and the team appreciate your awesome review! We look forward to seeing you again! Thank you! - South Bay Hyundai

October 25, 2022

It’s easy to make a schedule the dealer and they finished to work on time. More

by Hee Shin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jack Kim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 26, 2022 -

South Bay Hyundai responded

Thank you for your review, Hee! we appreciate your 5-stars! -South Bay Hyundai

October 23, 2022

Fast, friendly, and accurate service. They make getting car service very easy and convenient. Thanks! More

by mike.r.onorato
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robin
Oct 24, 2022 -

South Bay Hyundai responded

Thank you for choosing South Bay Hyundai! We look forward to seeing you next time, Mike!

October 22, 2022

Jack Kim is always super courteous and helpful. This last visit his service was exceptional! Our Sonata’s fuel pump went out. It’s our only car and we needed it pronto for an important meeting and More

by CLIFFSBLACKBURN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jack Kim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Calvin Jeong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Donnie Ellis
Oct 24, 2022 -

South Bay Hyundai responded

Thank you for leaving Jack and the team such a kind review, Cliff! Being your go-to automotive resource means so much to us and we look forward to seeing you again at South Bay Hyundai!

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