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South Bay Hyundai - Service Center

Torrance, CA

4.4
2,243 Reviews

2,243 Reviews of South Bay Hyundai - Service Center

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September 27, 2022

Made an appointment, they took the car in on time, explained everything and the service was complete don time. Thank you for the vac and wash also. More

by dlnrhino
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicole Nelson
Sep 28, 2022 -

South Bay Hyundai responded

Thank you for sharing your experience! We appreciate you trusting the South Bay Hyundai team with your vehicle and hope we can be of service again in the future!

September 27, 2022

Jack was extremely courteous and thorough with his explanation of services. A lot of work was done on my car and I noticed an improvement in performance. Plus, they shuttled me to and from work and ga More

by Matthew Ganibi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jack Kim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 28, 2022 -

South Bay Hyundai responded

It means so much to hear that Jack and the team took such great care of you and your vehicle during your service at South Bay Hyundai! Thank you for being part of our family, Matthew!

September 23, 2022

The customer service was very friendly, the times quoted were a little off, I waited 40 minutes while my car was ‘just finishing the wash’. I don’t mind waiting but just be honest about the wait times. More

by jen.s.w
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jack Kim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 26, 2022 -

South Bay Hyundai responded

Hi Jen, We appreciate your honest feedback and rating! We will present this to the team and look forward to providing five-star care next time! Thank you for being a South Bay Hyundai customer!

September 22, 2022

It was an easy process. All my concerns were taken care of and the wait wasn't too long. More

by PLAUSCH2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jack Kim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 23, 2022 -

South Bay Hyundai responded

Thank you for sharing your experience! We appreciate you visiting our team here at South Bay Hyundai and hope we can be of service again in the future!

September 22, 2022

Great service, friendly staff, got my G70 back in clean condition, if your in a hurry, pass on the wash. More

by tipsyjoker
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jack Kim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Calvin Jeong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Donnie Ellis
Sep 23, 2022 -

South Bay Hyundai responded

Thank you for trusting the South Bay Hyundai team with your vehicle! We hope we have the opportunity to serve you again in the future!

September 21, 2022

Awesome workers very respectful and the service is fast and tons of inventory of new vehicles More

by abelxsanchez86
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Donnie Ellis
Sep 23, 2022 -

South Bay Hyundai responded

Thank you for sharing your experience! We appreciate your business and look forward to seeing you next time! -South Bay Hyundai

September 21, 2022

The service I received was top notch. The wait was minimal. The customer service was pleasant, and the work was performed and the car washed as requested. More

by jazzman154
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Donnie Ellis
Sep 23, 2022 -

South Bay Hyundai responded

Thank you for the fantastic feedback about your recent visit here at South Bay Hyundai! We hope we have the opportunity to serve you again in the future!

September 11, 2022

Donny provides great customer service and is a pleasure to work with which is much appreciated More

by mararoit
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Donnie Ellis
Sep 13, 2022 -

South Bay Hyundai responded

Thanks for the five stars! We're glad to hear that Donny could assist you during your visit with us. We hope to see you back! -South Bay Hyundai

September 08, 2022

Service rep was amazing, friendly and will definitely come back to her. She was more than helpful More

by caquino
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jazmin Flores
Sep 09, 2022 -

South Bay Hyundai responded

Thank you for giving us the opportunity to earn your business! We're happy to hear Jazmin took great care of you during your visit and we look forward to seeing you again next time here at South Bay Hyundai!

September 06, 2022

I do not believe they deserve more than 1 star for their customer services. Made an appointment but have to check it again one or two weeks later for availability; the manager, Donnie Ellis, did not even pr More

by hawk7876
Customer Service
Recommend Dealer
No
Employees Worked With
Donnie Ellis
Sep 07, 2022 -

South Bay Hyundai responded

Please know we take your feedback seriously and I would appreciate the opportunity to connect with you and discuss the experience you have shared. Please reach out to me with your best availability so we can discuss this in greater detail. Thank you, - Calvin Jeong - Service Director - calvinj@sbhyundai.com

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