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South Bay Hyundai - Service Center

Torrance, CA

4.4
2,262 Reviews

2,262 Reviews of South Bay Hyundai - Service Center

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July 20, 2022

I’ve been getting routine maintenance services at this location for five years now. I appreciate the free car wash with oil change and the courtesy shuttle from Lyft so I don’t have to wait at the dealers More

by MICHAEL.BORDAGARAY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jack Kim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Calvin Jeong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gloria Yang, Donnie Ellis
Jul 21, 2022 -

South Bay Hyundai responded

Michael - thank you so much for trusting the South Bay Hyundai team with the care of your Santa Fe! We're truly grateful for all of your support over the past five years and look forward to seeing you next time. Take care!

July 19, 2022

Regularly scheduled maintenance visit. Handled well, done promptly, even texted videos of the guy working on the car. More

by IRINA.COZIANU
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jack Kim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 19, 2022 -

South Bay Hyundai responded

Thanks for the five stars, Irina! We're honored to hear how your visit with us was such a positive one and we hope to see you back here for all of your future automotive needs! -South Bay Hyundai

July 19, 2022

Nicole Nelson was awesome! she took good care of me. She was very polite and professional. I give her a 5 ***** More

by lmarquez1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike "MJ" Juarez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 19, 2022 -

South Bay Hyundai responded

Thanks for the five stars! We're honored to hear that Nicole could assist you during your time with us and we hope to see you back at South Bay Hyundai for all of your future automotive needs!

July 16, 2022

we had 2x 2018 Ioniq vehicles serviced: 1. on the first vehicle we were told our vehicle had warped rotors and aftermarket brake pads on the rear, which was not accurate. our vehicle never ha More

by davidstankey
Quality Of Work
Recommend Dealer
No
Employees Worked With
Vanessa Lechuga
Jul 28, 2022 -

South Bay Hyundai responded

Thank you for providing this feedback. I'm sorry to hear we didn't leave you with a better impression and will make sure these instances get looked into & addressed with our team. Please don't hesitate to reach out directly if you'd like to speak with us in greater detail. Thanks again, Calvin Jeong - Service Director - calvinj@sbhyundai.com

July 15, 2022

Speedy, excellent service. Always willing to help, and inquire if anything else is needed. Thank you! More

by watts.cherisse
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gloria Yang
Jul 15, 2022 -

South Bay Hyundai responded

Hi Cherisse! Thanks for providing us with this five-star review. We hope to see you back at South Bay Hyundai for all of your future automotive needs!

July 14, 2022

Very good service, people and price. People were willing to help always when I need something More

by yxy616
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Vargas
Jul 14, 2022 -

South Bay Hyundai responded

Thank you for the wonderful feedback! Our team is honored to receive your support and looks forward to your next visit here at South Bay Hyundai!

July 14, 2022

Great customer service and the service department greeted me upon arrival and did not have to wait like other dealerships. More

by Chris Andries
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicole Nelson
Jul 14, 2022 -

South Bay Hyundai responded

Thanks for the five stars, Chris! We hope to see you back! -South Bay Hyundai

July 14, 2022

Have used this dealership for three years and have consistently been satisfied with my experience. Donnie’s customer service skills are great, always willing to accommodate requests. More

by IZZYSCIO1.2021
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Donnie Ellis
Jul 15, 2022 -

South Bay Hyundai responded

Thank you for trusting South Bay Hyundai with your loyal business! We're so glad Donnie & the team continue to earn your support and we'll be sure to share this fabulous feedback with them. Take care and we'll see you next time!

July 13, 2022

I have been to Hyundai service but this is amazing everyone so pleasant I will return More

by SAVROBINSON23
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicole
Jul 13, 2022 -

South Bay Hyundai responded

Thank you for rating South Bay Hyundai five stars! We look forward to assisting you again!

July 12, 2022

Wish the waiting was shorter. How about a complimentary car wash? Hope this would be included in the future for all vehicles. More

by justicelyngdoh
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jack Kim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 13, 2022 -

South Bay Hyundai responded

We appreciate your honest feedback and look forward to providing a five-star experience next time! Thank you! - South Bay Hyundai

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